OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

ink.  The printer works, because the other colors of printing.  It worked very well and when

printing, black has slowed and now does not work.


I called technical support.  Megan has been very helpful to me through the steps to

clean the print head.  Unfortunately, the black cartridge still does not print.  I have

has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

have a new printer.

Tags: HP Printers

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