OfficeJet 6500 more: with the printer connection is lost

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• OfficeJet 8600: HP OfficeJet 8600 'problem with the printer or ink system '.

  We have replaced the cartridges (with HP) and now we can print only about 1/2 a page, sometimes 1 page-, then it displays an error, "There is a problem with the printer or the ink system" and the printer should be set and to continue...

  We bought new (2nd series) of the ink cartridges and the same behavior exists.

  It seems to point to a new print head - but those who are more expensive than a new printer.

  Are there other measures I could take to try to resovle?

  I can't find scraps of paper (ie: torn, jam, etc.), nor any excessive ink any where - everything seems pretty clean.

  I removed the print head and cleaned the contacts.  I cleaned the contacts on the ink cartridges. I ran "Clean print head" in the Tools menu (which results in the same error)

  

  There are sometimes up to 3 of these messages "stacked."

  It is died regardless of what was asked of it... ie: print from netowrk, printing via usb, copy color, copy b & w, etc..

  Hello @jassing,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing a recurring error state in your HP Officejet Pro 8600 e-all-in-one printer.  I want to help you with this.  While it is clear that you have tried most of the recommended troubleshooting steps, I have some additional suggestions that might help.

  HP article presents common troubleshooting steps in order.  You can give these another shot before trying the more intensive step that I have in mind.

  If you have tried all of the above and your problem persists, click here to check the status of your printer warranty.  If your printer is currently under warranty, please call our technical support in 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If your printer is NOT IN WARRANTY, try the following:

  Get ready to clean the print head

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• problem with the printer connected to windows vista,

  I have a Canon PIXMA printeriP1900 when I try to connect it to my computer, I get a message that the printer driver is not compatible with a policy enabled on your computer of mine that blocks NT 4.0 I have Windows vista. Can someone help me

  Go to the Canon Website and see if there are drivers for Vista.

  http://www.USA.Canon.com/consumer/controller?Act=DownloadIndexAct

  I don't see a pattern of IP1900 if you can't access the exact page. You will need to check your model number. If there are drivers for the version of Vista you have (32 or 64-bit), download and install. Do not have the printer connected until the installer tells you to do. If there are no Vista drivers for the printer, you can not run it under Vista.

  You must also run the software printer Canon of an administrative user account.

  MS - MVP - Elephant Boy computers - don't panic!

• OfficeJet 6500 more: how to print from a program back on Officejet 6500 more?

  On the old laserjet, I could open the printer as a file in a back program and send lines to print.  Is it possible to do it on the Officejet 6500 Plus?

  >> ... Is it possible to do it on the Officejet 6500 Plus? ...

  Not really.

  This model printer (like most peripheral inket consumers) do not understand plain text ASCII.

  The only way to send data to it is to imitate what does the printer driver, and convert text and images (the owner) encapsulated, compressed, raster image understood by the device format (which is unencapsulates and decompresses these images and prints the result 'points').

• My Officejet 6500 more suddenly stopped printing wirelessly from my iPad 2

  After working perfectly for several months, my 6500Plus HP E710n Officejet-z does not print wireless from my iPad2 or my iPhone 4 s. I use version 5.0.1 on these devices and had used this version before that the printing problem. I get the following message: "Officejet 6500 E710n-z [11E2A9] the printer is no longer available." The printer works fine (without thread) of my MacBook Pro in OS X 10.6.8 version. I "think" that there was an update from HP before it started, but I'm not sure of the timing. Any ideas on how I can get these mobile devices wireless print again?

  What router?  Reboot the router by pulling its plug momentarily.

  If this does not work, we will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• small problem with the printer dialog box

  I recently added a Brother printer to my IMac and ran into a minor problem.  When I put in place using my WiFi and AirPrint, the dialog box has a convenient box for the black and white that I was able to check in one easy-to-replace step and just print in color.  However, the alarm time and the answer is a bit slow.  So, I then plugged a cable and add this version of the printer.  Now the box is missing and nothing I've been able to do, to delete and add new printer allowed me to bring that?  Any ideas on how I can get this feature practice appears in the dialog box with the printer connected to the cable?  Thank you.

  If I understand correctly, you have now two entries separated for this printer to Print & Scan? It's OK, although AirPrint is better for various reasons.

  I understand the printer takes an unacceptable amount of time to wake up to when choosing the AirPrint printer, and you want to avoid this.

  If you have added a separate entrance - one for the USB printer connected - how who you? Did you leave the print & Scan install this printer automatically on its own, or did you download and install a driver of brother separately?

• OfficeJet 6600 - reports HP Connect "problem with the printer.

  I just bought an all-in-one OfficeJet 6600 and immediately installed on my MacBook Pro. Installation went smoothly, and I used it for scanning and printing. I am very happy. However, I noticed that HP Connect reports "Issue with printer." Well, it worked fine, so I ignored the error and continued to work.

  Tonight, I have installed the printer on a Windows 7 laptop. At HP Connect, it is always now reports "Problem with printer." That's it - no further details and no symptoms of any kind of problem. How to diagnose the 'problem' and how to fix it?

  Hi there, I know this may seem illogical, but I wouldn't worry too much about the problem with the printer State message in connected HP. I saw myself sometimes, and I was able to print successfully from a mobile device to the printer which connected HP indicated that there is a problem. Have you tried to send a job by using either the application mobile ePrint or to the e-mail address of printers for the printer in question?

  On the Windows 7 machine, you can also download and run the HP print and Scan Doctor to confirm there is no problem with the connection to the computer on which is installed the software of the printer or the printer hardware. Be aware, however, that the application is compatible with the Windows operating system only, so you cannot run it on the Mac computer, but unless you are having problems printing from Mac to the printer, there is no reason to suspect that anything is wrong.

  Hope that makes sense, but post comes back with other questions.

  Best.

• Colored vertical lines receivers when you try to scan with the printer a HP Officejet 6500.

  original title: reception of the vertical lines of color when you try to print using HP Officejet 6500 a printer.

  I have a HP Officejet 6500 a and the scanner is not working properly, I get only color vertical lines, what happens, how do I fix this please?

  Hello

  What operating system is installed on the computer?

  Follow the steps in the following links, and check, if that helps.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03111687&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=4083977#n41

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01612462&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=4083977

• HP Officejet 6500 more: printer will not e-mail program scan

  My Officejet 6500 more will not scan to my e-mail program, Outlook Express, taken care of by Yahoo. I have re downloaded the HP print and installed software. Tried again to scan for "e-mail address as PDF", but get the error message "the HP Application scan was unable to save the file at the specified location"

  I use the upgrade of Win10 of Win7. The printer is connected to my cpmputer via a USB cable.

  Any suggestion would be appreciated.

  Thank you

  Thank you for your reply, I tried your suggestion, but it did not work and the reason was a driver error. I have re-installed the driver software of HP and so far that seems to have solved the problem! I guess time will tell. Thanks again for the help, much appreciated, this a great forum help those in need.

• Unable to communicate with the printer E710 6500

  I have a HP Officejet 6500 a Plus E710n-z.  He has in the past, but is no longer connects (by wireless) to my computer (Apple OSX 10.8.4).  It became intermittent in the last month, and then did not answer at all.  I had a growing list of items to be printed.

  I followed each step- http://support.hp.com/us-en/document/c02205477 .

  WiFi to each is not a problem.

  The printer has been disconnected (deleted) as the printer from the computer.  I was able to add in the part 'scanner' printer, but cannot add to the printer - it has the message "unable to communicate with the printer.

  What should I do next?

  I you sent a private message with the steps you need to perform the reset.

  Good luck
  Kyle

• OfficeJet 6500 e709a, win 8, Print & Scan Doctor indicates the lack of scanning software HP Twain

  Updated to Win 8 64 on toshiba laptop, all updates installed, deleted all the old software HP (4 times now with the L4 uninstall util, ccc, in Temp% 7% * of all downloads on system file.)  still no connection to scan.  Printer works fine.  When I try to scan, I get "cannot scan because another program or computer using the HP Imaging device in network. Try again later.   The rest of my network is shut down, leaving only the laptop, the router and the printer/scanner.  Ran print HP & Scan doctor... get extended info error 4, [(2, 7, 80040007), (0, 0, 0)(, 3, 7, 0)]

  Scanner has worked without problem in Win 7 Home Premium on the same system.  This one is only about 1-1/2 years... seems HP wants to buy me a new printer.   (Note: also have a model economy HP 2050... which prints and scans without any problem to win 8)

  Now 2 days later, adding to post.  Completely removed all the system HP printer software, rubbed %temp%, rubbed registry, 3 times more.  Always get error Scanner 8 [(1, 0,-2147024770)]

  Scanner works with Windows Fax & Scan, Scanner works fine on 2 Windows 7 machines using OJ6500vE709_Full_14.exe software, troubleshoot-performed Netgear WNDR3400v2 router configured the Norton 360 Firewall to accept hpqkygrp.exe, hpqste08.exe hpqtra08.exe by HP Document CB022-90014 supplied with the printer.  hpqscnvw.exe & hpqthb08.exe are on the document are not present in C:\program HP imaging\bin. Checked ports used by the printer/scanner for the open State.  Ran Print & Scan Doctor - led Twain error every time.

  Install by using the results of the network USB vice in the same question.

  Microsoft, Norton and HP offer no solutions in the forums, or with technical support.  It is a home network, 3 computers, 1 printer, 1 router.  The printer is the cable to the port on the router.

  It seems that the installation package OJ_AIO_6500vE709_Full_Win_WW_140_408.exe missing something, since the old version worked fine in Win 8 until it has been updated to the new version.

  We did some research on this problem and it is caused by a file being in the wrong directory when the installation is done.

  That's why scanning works programs MSPaint or Windows scanning and Fax but not HPs Scan App.

  The indications are very simple and are as follows

  1. Find the folder where 7zip extracted your web pack (the directory starts with 7Z)
  2. In this folder, navigate to the drivers\scanner\x32\ folder.
  3. Copy the HPWTIOP4. DLL from that folder to the Program Files (x 86) \HP\DigitalImaging\Bin folder

  I hope this helps.

  Good luck

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• HP Officejet 5740: there is a problem with the printer

  Every day the printer (not standby) turns on and shows "there is a problem with the printer. Turn the printer off, then on. "why what is happening every day?

  This problem got solved, later. Although tech hp sent me the ink HPInstant and that they "reset" of my printer, the error message returned in a few days and continues every day. Another call to Tech Support/InstantInk advised me to return the printer for an Exchange (it's 60 miles a way back). We decided to install Instant ink cartridges, as a last resort to resolve the error messages, and it worked. No error message. I put the original ink cartridges in the printer I can use those to the top. Still no error message and this printer now works well. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it failed an error occurred every DAY, after the installation of the instant ink cartridges a connection has been established at hpinstantink have finished the registration process.

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.