OfficeJet 6500 Solution center will not install/help files missing

Hey community:

Have tried several times to install Officejet 6500 with the solutioncenter does not.  When I click on the icon to get an error message that the solution center was not installing correctly.  I saw a flash quick a message about the flash player, but on uninstall / installs later may not get the same message.

All proposals/solutions.  Am disappointed right now with the Hp Printer.  Online tech solution was to place shortcuts to scan ap and says the printer works perfectly like her without the Center as well as the fax, but cannot fax from word doc.

In addition, I don't have the help files to set up the printer.  Any help on that would be great.

There could be two questions

1. your computer does not have a more recent version. Please download and install. Now reinstall the hp software

2. if above does not work. disable the firewall (including the windows firewall) and check the solution Center.

Tags: HP Printers

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