OfficeJet 6500 Wireless: Lost after upgrade Windows 10 Scan function

During the upgrade to Windows 7 to 10, I received a message that the printer drivers may not be installed correctly.  I uninstalled and reinstalled the full features of HP software for my wireless Officejet 6500 several times.  No apparent problem until I tried to scan a document.  I get the following error message "cannot scan because another program or computer uses the network of imaging device.  Try again later. "Error information 8, ((0, 18, - 2147467259)) thinking Windows FAX and Scan can be the other program, I disabled it. no change.  HP Print and Scan doctor gives me the same message, "the scan cannot because another program or computer using the networked imaging device.  Try again later. »

All the features worked before the upgrade to Windows 7 to 10.  There is no other computer the device.  The printer will scan using Windows FAX and Scan, but the HP scanning features are much better in my case.

Do not remove anything else then the folders I mentioned.

Tags: HP Printers

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    Date:
    October 29, 2010, Roende, Denmark.

    TO:
    Hewlett-Packard
    Support / Department printer driver.

    From:
    Jesper Simonsen
    Denmark.

    Hello Hewlett-Packard

    I have an error message you bringing on the
    HP OfficeJet 6500 Wireless
    Driver for Windows 7 printer platform.

    This bug only exists on the Windows 7 platform
    and not on Windows XP.

    I was hired to install the
    HP OfficeJet 6500 Wireless yesterday.
    I have installation, installed, set up the printer.
    I configured the printer to run
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    SSID and WPA key and it went smoothly.
    I installed the printer for
    address fixed LAN IP 192.168.1.197
    and I configured the gateway routers
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    for not to disclose the IP address of the printer.

    On a new laptop Lenovo running Windows XP
    running on the same wireless network that I installed
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    So I should install the printer on your desktop.
    A new Lenovo desktop computer running Windows 7 32 bit.
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    I installed the driver from the disk Windows 7driver to the address provided.
    Installation may well see the printer on the wireless network.
    I might send a print job to the printer.
    But it does not scan.

    I have tried both:

    -To start a computer scan job.

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    4, [(2,7,80040007), (3,7,0)]

    -J' also tried to press the "Scan" button
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    It said on the screen before she had no scan options.
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    The wireless network is running a
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    CONCLUSION:
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    When I tested it, I had the Windows Firewall turns off completely.
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    [text removed for privacy]

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