Officejet 6500 wireless printing problem

Hello. Last week I got an Officejet 6500 Wireless, used. (toll-free from a friend)

Last week, I installed a new black ink cartridge. Yesterday I printed something for the first time and it worked very well. Today, I sent a print order for five pages to a single page text document (no color on the document). The machine three copies fine, then the last two are out stained as if the ink was running out.

I went out the black cartridge and it shook a little, used a can of air to eat the area where the cartridge fits inside the printer and I tried again, but now I get only blank pages! Does anyone have an idea of what could be the problem?

I'm sorry you have a problem with the printing of blank pages. It could be a couple of different reason.

The print head may need to clean or replace. Sometimes the cartridge needs to be cleaned.

Print a self-test page and see if you get white pages.

Here is a link that can help you with the sense of emptiness.

http://support.HP.com/us-en/document/c01892627

Here is another link that will provide assistance with the print quality. I would like to know if it is useful.

http://support.HP.com/us-en/document/c01641184

Tags: HP Printers

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