OfficeJet 6700 cannot find the printer on the wireless network

Printer is connected to my wireless network.

Print diagnostic shows PASS for everything and I have ip (DHCP 192.168.2.19)

The printer is able to connect to the internet to download updates and pull content for apps (colouring etc...)

I disabled my firewall of windows to resolve the problems, but the HP software was listed as exceptions anyway.

Using the printer on my computer connection wizard I entered both the IP address and the host name but it is "impossible to find the printer.

My router is a netgear WNDR3700.

The ssid that I am connected is good.  I have a network of both comments, but it does not broadcast its ssid and I am not connected to it.

I am getting very frustrated.  I'm tech-saavy and it should be much easier than this.

I wonder if anyone else encountered this problem and can anyone offer suggestions?

Thanks in advance...

Hi mbelsey,

By following the steps below resets the defaults on the printer. Reconnect the printer to the wireless network using the address assigned to the router DHCP. Once you have connected it to try to access the EWS and Ping the printer. Let me know what you find?

First step: restore the default settings of network on your product

 

Tags: HP Printers

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