OfficeJet 7210 all-in-one duplex problem

Since the Officejet 7210 connection to laptop running Vista Business, printing accessory 2 sides with rear tray is not recognized. I have been using the 990c for 2-sided Deskjet driver but it does not recognize the quarterdeck. Impossible to print photos using the quarterdeck, and when I try to load the photo paper 4 x 6 in the main tray, the image will print to the position of the center of an A4 page, not the location when the tray is adjusted to 4 x 6 (10 x 15 cm) stock AM. How can I activate the rear tray feed stock photo.

Is there an updated driver for the 7210 that supports the duplexer with rear tray or what other solution would you recommend?

Given that the duplexer and the rear tray were optional on the Officejet 7210 the default driver for them being "not installed".  Go to the printers, right click on device settings 7210, folder properties, Installation Options, and set the duplex unit and the rear tray installed, apply, OK.

This makes the rear must be accessible and you can try duplex printing.  You will probably need a patch to correct the print head back down when printing double-sided, it is available as described here.

Kind regards

Bob Headrick, MS MVP printing/imaging

Tags: HP Printers

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