OfficeJet 7310 all-in-one auto 2-sided printing problem

Similar Questions

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!

• HP OfficeJet 7310 all-in-One used to have the support of .pdf. Under XP. Have a legal version of Adobe 9.

  HP OfficeJet 7310 all-in-One used to have the support of .pdf.  Under XP.  Have a legal version of Adobe Acrobat 9 Standard.

  Will have problems with the printer fax function.  Has chosen to re - install the software disk.  Came across all sorts of questions.  Downloaded the latest drivers for 7310 / XP.

  Now the .pdf is not available.

  List of available options: HP Imagzone Express, e-mail, Microsoft Word, Paint, Microsoft Photodraw, Adobe Photoshop Album 2, Adobe Photoshop, Microsoft PowerPoint and save to a file.

  Used to have Adobe Acrobat.  He want to come back.

  Hello

  My suggestion: scan of Acrobat, it is much easier to control. Simply open Acrobat, create the file from a scanner.

  Kind regards.

• HP OfficeJet 7310 all-in-One slow takes 15 minutes to print the page

  Why my HP OfficeJet 7310 all-in-One printer suddenly run so slow it takes 15 minutes or more to print a page? I use MacBook with OS 10.7 Lion and reinstalled the latest drivers that have been for OS Snow Leopard. How to speed this up?

  Hello

  If the same behavior appears in copying autonomous

  Even though the USB cable is disconnected, so the computer is without impact on the device and not related to the problem

  By the information provided, the problem is with your printer hardware

  However, make sure that your cartridges are without impact on your printer

  Make sure the expirations of ink did not both for black and color, as well, try to isolate the problem and check if cartridges it may as follows

  Remove the color cartridge and try to print from the computer

  Now repeat the same thing with black ink only

  If the problem occurs with a specific cartridge only, replace the cartridge.

  If the same behavior is displayed for either of these tests, I suggest you try a different power outlet. If there is no change yet, contact the HP call center in your area, in an attempt to reset your device.

  It is our last chance, otherwise it will repair the product

• -What is the HP Officejet 7310 all in one able to print wireless

  -What is the HP Officejet 7310 all in one able to print wireless

  What operating system?  If Windows and with the printer connected to the router via Ethernet, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

  What did he say?

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• OfficeJet 7310 all-in-One: activate the Web Services and printing of Tablet

  I can't find a way to enable Web Services on my 7310 all-in-One.  It is connected by wire to my internet router, and I use the built-in print server.  ePrint online information, says this printer is supported.  When I go into the ePrintCenter registration page, or when I go into the app on my Android tablet, it won't give me an option to manually enter the printer and can't find the printer on my home network.  All this suggests that I should update the firmware of the print server, but I can't find a way to do it.  Any help would be welcome.

  Ok. I found my own solution, but the documentation is really bad.

  The answer is: If you select document, it gives you the choice of the printer on the wireless network, even when not compatible eprint. But who knows? I would have thought to implement a printer first.

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• Officejet 6310 all-in-One fainted during the printing and copying

  I have an Officejet 6310 all-in-one.  I have Windows Vista.  Yesterday, I replaced the black cartridge with HP98.  Now when I make copies or print a document, print the page gets more light and more light, about 1/3 to 1/2 through the page and very light down by a horizontal white line through the text.  I cleaned the cartridge with a damp cloth, I ran the command of cartridges clean but also align the cartridges.  I turned off the printer and unplugged and restarted again.  When I run a self-test page, especially the black line went up to 2/3 of the way, then it is empty at the top and gets darker, then the last 1/3 is fine.  The test pattern shows a few holes in the grid to black.

  I just checked the cushion under the black ink cartridge and it is saturated with ink.  I don't know that is where the problem originated.  I would be very grateful of any advice to solve this problem.

  Thank you.

  Is it a HP cartridge or a charging/reman?  It seems to be a faulty cartridge.  If it is an original HP, then check the warranty of the cartridge as shown here.

  It is unlikely that the ink that you see in the field of the service station is the issue.  The ink that you see is the result of the normal maintenance routine that the printer uses to keep the printheads from clogging.  It is normal that there is ink in this area.

• OfficeJet 7310 all-in-one: HP Solution Center software

  I use "HP solutions Center" scan on my 7310 all-in-in-one software. I have upgraded to Windows 10 & it worked just fine. I just got the latest update of Windows-10 last week. Now, HP Solution Center does not open. When I click on the desktop icon I get anything other than an alert tone - no other indication of what was wrong.

  I uninstalled the driver & it is reinstalled from the HP site - no change.  I have Windows-10 was last updated. I used the diagnostic tests HP & test progs and I know for printer and scanner will not work. The problem seems to be in the service of the HP Solution Center software.

  Also I tried to download the app 'HP Scan & Capture'. It won't download-

  Help, please.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How do I uninstall and hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• OfficeJet 7310 all-in-one will send faxes but not receive them!

  My fax test says 'success' completely, faxes come, but my all-in-one ignores the incoming faxes.  It is set up as usual to answer on the second ring, double joints.  It just will not pick up... All solutions?

  Cachou

  the auto answer option is turned on?
  
  and follow THIS document.

• HP Officejet 7310 all-in-one: on the printed page without is not the margin settings and are shredded

  During a few days ago only, printer started the show message paper jam when the printed page was all but probably 1/8 "already out.  Flicking the paper really brought the page on the rest of the way.

  I remove the paper two-sided accessory to find any paper, but there is no paper jam that I can see.

  Also, in the middle of printing, sometimes it makes a loud squeaking (I guess), but kept in printing and sends the page completely.

  Then I started to notice that the left margin could tilt inward I look towards the bottom of the page or it can be different from one Word page to another and a blur occurs in a word here and there.

  Finally, on the printing of Excel pages, I see a different left margin on what I consider every 2 lines.  This, of course, affect the right margin in the same Manor, and the vertical cell lines also vary according to the variation in the left margin.

  The HP software tells me there is no update for me to download.  However, I do know she never talked about everything.  I have not seen this specific problem listed.

  @Sunny-Gal Hello and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are experiencing printing problems. I would like to help!

  I suggest to remove the cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I recommend also to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet 7310 all-in-One: printer does not print when connect you to the router

  I can't print from a Mac book pro wireless connected to dsl ATT modem/router.  My printer, HP Officejet 7310 is connected to the router with an ethernet cable.  I can print a test page from the laptop and see my supply rate.  When I try to print an e-mail or my word processing, I get my printer icon on the desktop that said it printer, no error message, but printing does nothing.

  I use the latest driver from apple, 2.0.4 and I have installed and uninstalled the printer numerous times and I

  Download the software twice.

  The HP network configuration page shows the same IP address of the printer, as does the router.

  The printer works fine if connected to the laptop.  If I connect the printer to my mac mini, which is also connected to the

  router by an ethernet cable, I can print from the laptop.  What is going on?

  Hi @TimL2,

  Welcome to the HP Forums!

  I noticed that you can not print with your HP Officejet 7310 when connected to your router. I'm happy to help with this problem!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this guide is useful!

• OfficeJet 7310 All in One: Officejet 7310 and Windows 10

  A driver Windows 10 will be available for the Officejet 7310 printer?  Not clear about the downloads for this printer page.

  Thank you

  Cory

  The Windows 10 for the Officejet 7310 driver is available for download from HP here.  This is the version 14.8.0, updated December 5, 2015.