OfficeJet 7310 all-in-one: HP Solution Center software

Similar Questions

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• HP OfficeJet 7310 all-in-One slow takes 15 minutes to print the page

  Why my HP OfficeJet 7310 all-in-One printer suddenly run so slow it takes 15 minutes or more to print a page? I use MacBook with OS 10.7 Lion and reinstalled the latest drivers that have been for OS Snow Leopard. How to speed this up?

  Hello

  If the same behavior appears in copying autonomous

  Even though the USB cable is disconnected, so the computer is without impact on the device and not related to the problem

  By the information provided, the problem is with your printer hardware

  However, make sure that your cartridges are without impact on your printer

  Make sure the expirations of ink did not both for black and color, as well, try to isolate the problem and check if cartridges it may as follows

  Remove the color cartridge and try to print from the computer

  Now repeat the same thing with black ink only

  If the problem occurs with a specific cartridge only, replace the cartridge.

  If the same behavior is displayed for either of these tests, I suggest you try a different power outlet. If there is no change yet, contact the HP call center in your area, in an attempt to reset your device.

  It is our last chance, otherwise it will repair the product

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!

• HP OfficeJet 7310 all-in-One used to have the support of .pdf. Under XP. Have a legal version of Adobe 9.

  HP OfficeJet 7310 all-in-One used to have the support of .pdf.  Under XP.  Have a legal version of Adobe Acrobat 9 Standard.

  Will have problems with the printer fax function.  Has chosen to re - install the software disk.  Came across all sorts of questions.  Downloaded the latest drivers for 7310 / XP.

  Now the .pdf is not available.

  List of available options: HP Imagzone Express, e-mail, Microsoft Word, Paint, Microsoft Photodraw, Adobe Photoshop Album 2, Adobe Photoshop, Microsoft PowerPoint and save to a file.

  Used to have Adobe Acrobat.  He want to come back.

  Hello

  My suggestion: scan of Acrobat, it is much easier to control. Simply open Acrobat, create the file from a scanner.

  Kind regards.

• -What is the HP Officejet 7310 all in one able to print wireless

  -What is the HP Officejet 7310 all in one able to print wireless

  What operating system?  If Windows and with the printer connected to the router via Ethernet, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

  What did he say?

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• OfficeJet 7310 all-in-One: activate the Web Services and printing of Tablet

  I can't find a way to enable Web Services on my 7310 all-in-One.  It is connected by wire to my internet router, and I use the built-in print server.  ePrint online information, says this printer is supported.  When I go into the ePrintCenter registration page, or when I go into the app on my Android tablet, it won't give me an option to manually enter the printer and can't find the printer on my home network.  All this suggests that I should update the firmware of the print server, but I can't find a way to do it.  Any help would be welcome.

  Ok. I found my own solution, but the documentation is really bad.

  The answer is: If you select document, it gives you the choice of the printer on the wireless network, even when not compatible eprint. But who knows? I would have thought to implement a printer first.

• HP OfficeJet 7210 all-in-One: need a driver software to download on another computer. HP OfficeJet 7210 all-in-One

  I don't have my HP CD to load driver software on another computer. HP can't stand my HP OfficeJet 7210 all-in-One printer. Can what site I go to find the download of the driver/software on my computer. My computer has Windows 7 and my OS is 64-bit.

  Hello:

  Here is the link to the page of the W7 driver for your model...

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=391153#N203

• 2620 All In One HP solutions Center

  Just installed new printer. I checked to install all related software, including help files, but they do not installed. With my old printer 5610 All In One, I got a Solution Center which provided all the help and info of parameters...

  Any help would be appreciated

  Hi zixca,

  Welcome to the HP Forums!

  I understand that you have installed a new printer and all files has not been installed. I'm happy to help you!

  To get help, I'll need to know:

  • The number of product/model of your printer. Follow the instructions in this link. Find your model number of the HP product.
  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, USB, Ethernet, or wireless.

  Please see this post, want good answers? Ask good Questions, by @Bob_Headrick, then you can get the most out of these forums.

  I hope hear from you soon!

• HP Officejet 7310 all-in-One: printer does not print when connect you to the router

  I can't print from a Mac book pro wireless connected to dsl ATT modem/router.  My printer, HP Officejet 7310 is connected to the router with an ethernet cable.  I can print a test page from the laptop and see my supply rate.  When I try to print an e-mail or my word processing, I get my printer icon on the desktop that said it printer, no error message, but printing does nothing.

  I use the latest driver from apple, 2.0.4 and I have installed and uninstalled the printer numerous times and I

  Download the software twice.

  The HP network configuration page shows the same IP address of the printer, as does the router.

  The printer works fine if connected to the laptop.  If I connect the printer to my mac mini, which is also connected to the

  router by an ethernet cable, I can print from the laptop.  What is going on?

  Hi @TimL2,

  Welcome to the HP Forums!

  I noticed that you can not print with your HP Officejet 7310 when connected to your router. I'm happy to help with this problem!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this guide is useful!

• OfficeJet 7310 all-in-one auto 2-sided printing problem

  Printer all-in-one Officejet 7310 with auto 2-sided does not even appear as a printing options in Windows 7. Is there a driver that will solve this problem?

  Babe7 salvation,

  Can you make a standalone copy from the glass?

  Can you make a standalone copy of the ADF?

  Follow the steps outlined in the document below.

  The ADF (ADF) captures no paper

• OfficeJet 7310 all-in-one will send faxes but not receive them!

  My fax test says 'success' completely, faxes come, but my all-in-one ignores the incoming faxes.  It is set up as usual to answer on the second ring, double joints.  It just will not pick up... All solutions?

  Cachou

  the auto answer option is turned on?
  
  and follow THIS document.

• HP Photosmart C6280 all-in-one: HP Solution Center does not work. I can print but not scan

  I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.

  Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.

  Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.

  I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.

  A ran a uninstall and reinstalled (second time). It's working now.

• HP F2280 all-in-one: F2280 Solution Center cannot run

  I can't get the Solution Center to run so that I see the ink level, but I can print fine, well, I have it started printing strangely so want to first check the ink levels, but it is another question.

  My laptop is a Lenovo G50, but I got it running on a previous laptop.

  I went on HP website, downloaded the appropriate software and drivers with the usb cable plugged in all the time, but it came with the message:-

  "HP Solution Center cannot work because your device installation is not complete...". "etc.

  I tried to go through the solutions already here but could not get to work or the other.

  Thanks in advance

  He sussed!

  I tried to recall what (if any) I did differently between the two total uninstall and reinstall and remembered I unchecked intentionally some of the boxes of things to install on the last snack he disliked some of them for a reason-it was the opposite, if they stayed all checked, then it installed fine Open the center of Solution and print fine - PHEW.

  Thank you very much for you help!