OfficeJet 7310 all-in-one

No longer, print error message: has not "Filter" Stopped -

Hey @KMAN1,

Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

1. press the Power button to turn off the printer.
2. unplug the power cord at the back of the printer.
3. wait 60 seconds.
4 reconnect the power cord to the back of the printer.
5. press the power button to turn on the printer.

Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

* Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

Source

Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

Thanks again for posting in the Forum from HP Support.  Have a great day!

Tags: HP Printers

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  • * Note: there is a space between the c and the /.

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    _______________________________________________________________________________________

    REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

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    3. click on the "Drivers" tab at the top of the window "properties of the print server.

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    Now return to step 3 of the instructions above.

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