OfficeJet 7500 a: inaccessible Scanner

Similar Questions

• OfficeJet 7500: HP L7500 Scanner not recognized after last update Win 10

  I have this same problem on all my PC from the most recent Win 10 update 3 March 2016.  All the pc to connect to the printer via a wireless connection with the printer connected to the router using one if the router is NIC ports.  Just to be clear, I just downloaded the latest drivers that you show here for this printer.  If I use the drivers them or earlier, I can't the PARSER must be recognized.  I tried uninstalling and reinstalling the drivers more recent and even tried the original CD (which are Vista drivers).  All to nothing does not.  When I try to scan I get this msg on the screen: "the analysis cannot because another program or computer using the networked HP imaging device.  Try again later. "The error information extened is:"8 (0.18,-2147467259)"[whatever that means]!.

  I also tried physician Scan (latest version).  He concludes by saying: he can not solve the problem.  I did the food printer disonnect, etc. in full agreement with the instructions here.  The PRINTER works fine and it appears in the network installation.  It's the Scanner is not working.  And it worked until the most recent upgrade to win 10.

  I use Kaspersky Antivirus and it is ON and operational during the installation.  What can we do to get the scanner to work? integrated application of win 10 Scan Lele reports that it cannot find the scanner, so it's help.  Until this last Win 10 update, method also used to work.

  Hi @SoCalGuy,

  Glad to hear that you were able to find a way to solve the problem you!

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

• OfficeJet 7500 has E910: error scanner E910 Win7 Officejet 7500 has "not detected any computer" & Doc printer/Scanner has no help

  I just moved my printer/copier/scanner/fax, E910 Officejet 7500 has on one side of my office to another.  In the process the power and USB cables have been disconnected.  Same USB cable as before, connected to the same port on the computer.<3 meters="">

  Re-installed software CD.   Downloaded updates.  Several files in the HP folder are displayed with today's date, so clearly that something happened with the update.

  Printer is now recognized and will display the files on the computer.

  Photocopier creates copies.

  ... Scanner not scan.

  When a document is placed in the tray sheet or on the glass, "no computer detected" error message is displayed on the HP device.  [Note: this computer can send commands successfully, if clear communication goes]

  On the computer, when the devices are searched and displayed, the HP device appears with any other printers/Fax.  Scanner is not mentioned here - but when the details are drilled for, said that it's in the category 'printers, scanners '.

  Googling suggested tool print and scan doctor, so I went to that and downloaded.  When you click on it to run it, it says that (paraphrase) some files are missing, wants to download them (value 121 mB). So, I click Yes or then, or whatever, and it brings them.  Notice I just do a full install and updates downloaded, that more can he want?

  Then, nothing happens.  Help HP screens suggest that he must now ask me what function I want help or ink on.  Nothing, no suggestions with little green checkmarks or advice of the error.

  So I went down there is text on what to try.  Some apply - after that the doctor Download 4 or 5 times and do the suggested software download it 4 or 5 times, somehow unnecessary.  Disconnect and reconnect the USB cord - done that, at least the print function does not disappear, but the scan did not return.  Restarted the computer and printer HP - has done that, no difference.

  This is not the first time that the scanner was not updated on the computer at the other end of the cable.  In the past and it has been a while, memory, is this activation of the analysis of the computer set the scan to life function, but I do not see this option.  The computer "HP Scan" displays an error message that the HP Officejet 7500 E910 was not found, as does the Windows Fax & Scan.

  Why, if the printer can be found, and it is in the same unit as the Scanner, the scanner will not appear?

  Telephone support HP identified the problem: no drivers.  Took about 15 minutes for a useful person straightening things.

  Note that I had uninstalled the printer and its software before re - load the software.

  As part of this process, I had identified with HP via different input strings the OS of the computer and the details of the all-in-one device model number.  So why couldn't HP identify the drivers concerned and ask them to download also?

  Anyway, for now, what I need is working.

  Detective Conan

• OfficeJet 7500 7500: a a Driver Confusion

  I can not all the functions of my Officejet 7500 has hade work. If I install the drivers from the disc that came with the printer, the printer works but the scanner app is not installed. If I download the newest driver on the website of H - p, the scanner app installs and works properly, but the printer does print not (printing just sitting in the gueue).

  What I am doing wrong?

  Carl Neste

  Solved the problem myself. Original drivers installed, let HP Support Assistant installation updated, select "test scanner", how the application scan appeared. But there was still no icon for it on the desktop. Choose 'Properties', that display the path to the .exe file. Went there and select "create shortcut", and... He was the icon.

  It all started when I installed a drive root more and reinstalled WIN7 and all my applications and drivers from scratch. I say this because when I bought this printer and installed the drivers, the scanner icon is created automatically. Apparently the updated driver does not.

• Apple Max Pro: officejet 7500 not detected Mac pro

  I have a mac Pro running the new OS 10.10.1. I have been on the web for HP and connected through USB and the updated software.

  I use the wireless printer. When connected to any functional USB are available on the MAC.

  The Mac Pro sometimes will detect the fax part (where the power is off), but not the functions of printer and scanner.

  I checked the Officejet 7500 firmware and it is up to date.

  The printer is detected and works well under windows.

  Please can you help me

  Concerning

  Norman

  Hello

  I think I have it solved. I put a static IP address outside the DHCP range and the Mac pro picked up instantly.

  Thank you for your help

  Concerning

  Norman

• Printer large Format HP 7500 has: OfficeJet 7500 has quit the connection during the scan in VueScan &amp; Mac OSX 10.10.1

  The scanner interrupts the connection of WIFI halfway the scan. I can scan sometimes two or three pages, and then the next page will scan only partial and the connection is abandoned - typically freezes application (VueScan), while the scanner window indicates that the analysis is ongoing. If I wait until the scanner end I get only part of the page, with the background that half left in white.  That is what it is? Is the problem with VueScan, Mac OSX 10.10.1, OfficeJet 7500 or my WIFI network?

  Thank you!

  My system: Mac OSX 10.10.1

  VueScan 9 x 32 (9.4.59)

  iMac 2.8 GHz Intel Core Duo (24 "beginning 2008)

  6 GB Memmory 800 MHz, DDR2 SDRAM

  HP 7500 has large Format Printer/Scanner (model E910a)

  WIFI modem: Cisco 3825 DPC

  (Shaw CableVision/WIFI modem)

  Hello

  What happens when you scan from the HP or Capture of Image scanning software, you see similar problems?

  In the affirmative, please let me know because it wil require to solve any problem of connectivity to the printer.

  If everything works with software such as HP can happen due to any problem with VueScan, such I would say contacting VueScan at torubleshoot because they are more familiar with their product.

  Please let me know the results,

  Shlomi

• OfficeJet Pro 8600 Premium: Scanner unavailable

  My printer works without any problems for over 2 years and now when I try to scan I get a message "inaccessible scanner. Please let me know how I can solve this problem.

  Hello
  
  Please uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer

  Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?
  
  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...
  
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  http://123.HP.com/us/en/
  
  Keys to your printer model, operating system and download the software with FULL.
  
  3. install the FULL feature software "saved".
  
  Hope that helps!

• OfficeJet 7500 a print in different color

  OS - Mac OS X Yosemite 10.10.1

  Printer - Officejet 7500 a E910

  We have a problem in print in Officejet 7500 color, the color is different in print. While the printing system Windows, all good id form. How can we solve this usse?

  Thanks in advance

  Ruggeri

  Hi @Sinoj

  It seems that there could be something in the printing system which is at the origin of the ot printer driver for printing color. Please follow the following steps and let me know the result;

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Surface 2 compatible with Officejet 7500 RT

  The Officejet 7500 of large Format e910 printer is compatible with the Surface 2 RT win 8.1?

  Try to follow the instructions for RT in the document in my previous post to get the printer installed in Windows first.  The printer should be available in other applications where printing is possible. Make sure the printer is set as the default printer as well.
  Let me know if it works outside of the HP AIO App.

• OfficeJet 7500 has 910: officejet 7500 a E910a

  I use Mac OSX 10.10.5 - they have more a driver that will support the officejet 7500 has 910.  Y at - it a fix for this.

  Hi @adiedrichsen,

  Welcome to the HP Forums!

  I see that you are looking for a driver for your printer HP Officejet 7500 a E910a on Mac OS X 10.10, and I'm happy to take a look for you!

  There is no full feature software and drivers available directly from HP on this printer and operating system.

  However, there is a driver by Apple which gives basic printing and scanning capabilities, you can download this driver by accessing this Web site, HP v3.1 for OS X printer drivers.

  Scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan for iMac driver for HP OfficeJet Pro 8500 a A910a does not appear to be, by my colleague @Sunshyn2005. That applies to your printer and your operating system, as well.

  Hope that answers your question and have a nice day!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP officejet 7500 E910: unable to connect my HP printer to laptop

  I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print.  I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network).  I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.

  I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.

• HP officejet 7500 wide choice option paper

  I don't really know what you'd call the Micro Soft Surface Pro 2, because it works like a laptop but it is also like a tablet.  My problem is when I want to print on my HP Officejet 7500 large-format printer, I can't choose a large format paper, because it does not appear in the options.  It was on my old laptop.  There was even a choice of paper size custom, but that does not appear.  What is the windows 8 or the surface pro itself.  I tried the solution everywhere without any help.  I need to print 12 x 12 for project this weekend.  Any help would be greatly appreciated.

  Hi kerobbymom, welcome to the Forums of HP. I understand that you are not able to select the page sizes large-format for your Officejet 7500 has large Format e-all-in-one printer on your tablet of Microsoft Surface. Looks like your printer has been installed with the built in Windows drivers and not the drivers of HP.
  
  This is the page for the driver for your printer: HP Officejet 7500 a large Format e-all-in-one printer - E910a drivers
  Select the required operating system and download the software HP Officejet full feature and the driver. Once it is downloaded to install the software and follow the instructions to install it.
  
  Let me know how that turns out.

• OfficeJet 7500 a: officejet 7500 a and windows 10

  A3 format is no longer supported

  I installed the latest drivers again, but the A3 format no longer exists.

  Hi @Bart2015,

  Welcome to the Forums of HP Support!

  I understand that you are unable to select the A3 format for your HP Officejet 7500 a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I'm curious to know if the printer is using the correct printer driver. Check the device and printers to see if the class driver is used, rather than the HP driver.

  To devices and printers.

  • Press the Windows logo key + S to open the search.

  • Enter in devices and printers in the start search box and press or click devices and printers.

  If you see the printer HP Officejet 7500 a class driver, please re - add the printer using the HP printer Assistant.

  You can also run print and scan doctor to determine if the driver is damaged or improperly installed. Download and run the print and Scan of the doctor.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  Also, here is a link to the latest print driver if you need.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Black line copy/scan number Officejet 7500 has

  OfficeJet 7500 has. When do face or scanning through feeding, copying or scanning has a vertical line from the top to the bottom, near the Center. When explorations or copies are made from the plateau, this line does not appear. We have cleaned the rollers and separator, but we always get this line in the middle. There is also no line when we print from the computer... Please advise as this is a brand new computer.

  Hello Ivrwm

  I hope that your trade goes well. If you have any other questions please post back.

• OfficeJet 7500 broad a eject not the paper correctly what impression causing paper jam

  My Officejet 7500 a new large format ejects paper entirely causing the paper jam when printing larger documents on A4 plain paper printing. Is there a solution to this and is this a known problem?

  @TomAA, have you tried to do a hard reset with the printer?

  Hard Reset: