OfficeJet 7612: 7612 Officejet wireless communication has been disabled

Hello

I am really puzzled.  I have a 7612 Officejet from HP who has previously worked with wireless but now does not work.  I had to swap the modem (Comcast) for a new and nothing I wil do now allow wireless printing.  I have tried everthing in the support pages Inc. print and scan doctor - nothing DO WORK!  Can someone please?

Thank you.

Jerry

Hi @Jerrycee,

Welcome to the Forums of HP Support!  I see that you are having problems of wireless connection to the printer HP Officejet 7612. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If the wireless has been disabled and are unable to be activated in the menu of the printer front panel, we will need to reset the printer to factory settings to correct this. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see. Once you reset the printer, you will be able to reconfigure the wireless to the printer again.  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

Tags: HP Printers

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