OfficeJet 7612: new scan or copy printer leaves a scratch side lef

Similar Questions

• HP OfficeJet Pro 8710: Scan from the printer to laptop can leave laptop to the printer

  Hi I have problems with the new operating system for sierra on my macbook pro. I can manually scan from my computer to the printer and can print but when I try to scan from the printer, an error message on the printer, that is the counl scan could not be completed, make sure that the computer is connected to the printer and then try again. on the computer, the message is communication Scanner cannot be established make sure your device is turned on check the connection and make sure that your network is working properly if these conditions are correct restart the device and try to scan the image. I just had a llok in HP Utility under the menu fax and scan of the computer is not activated. The message asked me to go to support, but I downloaded the drivers twice and still it will not activate the scan of the computer. What am I missing to make this work.thanks for your help

  Hello

  Scan of the computer can be activated that the current software was conducted before Sierra.

  Software update should be available in the next few weeks to fully support the Sierra, for now just start analysis of your Mac.

  Kind regards

  Shlomi

• OfficeJet 7310 stopped scanning or copying

  OfficeJet 7310

  Windows XP SP3.

  When you request a copy or scan, either from the computer or the façade, the machine displays 'don't warm up' ALL DAY and no scan or copy occurs. Fully operational for printing, however.

  It seems that the lamp lights or move

  Jotic Hi, sorry to hear that you're having this problem.

  Try this GO HERE to see if it can find any errors.

  Let me know the results you and I will do my best to help you.

  I hope this helps!

  RobertoR

  And remember↓

• HP Officejet 7612: Problems scanning with Officejet 7612

  I try to scan at 600 dpi in my scaner but is not working, it say something about a connection problem.

  When I install it all first it kind a work, he said: the thing a problem conection but done analysis anyway.

  I can scan at 300 dpi, no problem, but I really need of the 600 dpi or at least 400 dpi, which is not an option.

  Anyway to fix this?

  Hello @Barberi, thank you very much for your answer.

  It looks like a problem with the drivers on your computer. Follow the instructions below to completely uninstall the current drivers and reinstall the MAC OS 10.11 drivers.

  • Click on 'Search' in the Dock.
  • In the menu bar, click OK, click Applications, and then open the HP or Hewlett-Packard.
  • If the HP uninstaller program is located in the folder, double-click it, and then follow the on-screen instructions to uninstall the software.
  • If the HP uninstaller program is not in the folder, go to the next step.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
  • In the menu bar, click OK, click go to folder, type/Library/Printers, and then click OK. The Printers folder opens.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
    Restart the Mac.
  • Right-click or Ctrl + click on the trash icon, then select Empty trash.
  • Then go to http://hp.care/2cyaSUh and download the MAC 10.11 drivers and install them on your computer.
  • So try and scan using the new scan application installed with the drivers.

  Let me know how it goes!

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• new OfficeJet 6600 - cannot scan or fax, print OK. Use wireless.

  Hi I have read and tried all the threads on this topic. It is now 6 hours later and about 30 restarts, installs, re - install and re - re installs, oh and uninstall complete, each time turing disable firewall and anti-virus. Microsoft Paint does not either, but the printer appears in the windows fax and scan, but just crashes when you try to connect. I tried the HP printer and troubleshooting scanner recognizes the printer but when you select scan murky flat also on drivers. What else... UH I tried most of help here... so, who is up to it. Machine of Windows 7. I got a connected 6700 office jet last week worked very well at work, then bought this 6600. I thought of conflict but uninstalled all hp files and reinstalled using the hp installation package. Follow-up thread on updating and services.msc regestry. I've read about reg edit or mechanic, have used AVG reg cleaner, but disabled for installation.

  This has been posted on the forum really works and now I can scan!

  http://www.YouTube.com/watch?v=HbWpgww5I-M

• HP officejet 4500 wireless - scan and copy questions

  I had to reformat the computer, so I reinstalled the printer. While she goes through the motions of scanning/copying, it does not scan/copy the image on the glass screen, but demonstrates rather empty. Any suggestions?

  Thank you.

  Welcome to the aharondavidforums.

  I saw your post on your Officejet 4500 scanning black images. You mentioned that the printer is also white image copy. Normally it is a scanner failure.

  I would like for you to try the steps in this guide to see if you get positive results:

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a nice day

• OfficeJet Pro 8625: Scan to computer & printer HP Assistant

  I got a new 8625 Pro of OfficeJet and struggled with the configuration of the analysis feature.  I ran the software print and Scan doctor, who said he fixed a few problems, and now I can finally scan my computer.  However, I still have a problem with scanning the computer to the printer.  When I try to scan to the computer, there is a message on the printer screen that indicates that this feature must be enabled in the Printer Wizard.  However, when I open the Printer Wizard and click on manage the scan to the computer, nothing happens - the software simply does not.  Other selections in the Printer Wizard seem to work very well - just not this one.

  Hi thanks for dogster , for getting back to me!

  I appreciate you trying these steps. I know that you have reinstalled in the past, but there is a specific set of measures, I would try.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Please let me know how it goes!

• HP Officejet 6500 E710a: HP Officejet 6500 E710a Scan but not print

  I have a HP Officejet 6500 E710a.   He has worked with every other printer I connected to.  It can scan via the USB on my laptop Lenova connection but will not print documents.  I have Windows (Win 7).  I tried all the options troubleshooting including uninstall of the printer and allowing windows to find and automatically install it but no good.  Then, I made an update of the driver printer full of windows and tried with the latest dirvers HP Officejet 6500 Series E710a, but still not good.  The printer is connected directly to the laptop via the USB port - without hubs etc. What can I do now?

  Mysteriously, HP sent me an update tonight. I installed it.  I also reset my impression of parameters by default (not that she needed). Turned power off and then back on. Restarted my computer and magically something I am woring on since a week not working finally.  I PRINTED A TEST PAGE!  Thank you for reading my HP forum page. You are the best!

• HP Officejet 8610: Cut 2 sided copy printer interface

  I need help turning off two-sided copy using the inetrface on the printer. I have no problesm but cpying printer problems. If I print two pages in two original copies, the printer wants to enter the page firstcopied and pull of iut in the printer to copy the second page.  I want to turn this feature off and I turn it on when necessary. Thank you.

  Hello
  
  Thank you for using the HP Forums.

  From your printer Panel > copy > copy the settings (gear icon)

  Under copy settings, make sure that your 2-sided copy has the value "1:1".

  Hope that helps!

• OfficeJet 7612: Scan 12 x 12

  I got my wife an Officejet 7612 to be able to print and scan its Scrapbook albums. I bought 13 "x 19" paper to make printing and I'm trying to scan a page 12 "x 12" scrapbook that fits on the tray to scan, but I get an error when I select a custom 12 x scan size 12. "

  Is there a way I can scan the complete, original, 12 x 12 scrapbook pages to create digital files and and print?

  Hi @kmc1mfra,

  Welcome to the Forums of HP Support! I see that you are interested in the analysis of 12 x 12 "scrapbook pages with your HP Officejet 7612, but when you try the Scan you get an error message.

  After taking a glance in the specifications of the product for 7612 JO under the Specs of scan, it lists:

  Maximum scan of glass size: 297 x 432 mm (11.7 x 17.0 inches)

  Please make sure that you scan within the recommended size of the glass.

  For the ADF:

  ADF maximum scanning size: 216 x 356 mm (8.5 x 14.0 in.)

  I hope this helps you, please let me know if this can help.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• C5180 scanning and copying the black leaves after Snow Leopard upgrade

  the machine prints since Mac perfectly, if there is a little bit slower than before starting and not offering is not the same features, even through an excerpt.

  However, scan and copy are leaves only in black.

  I made the suggested HP set again which did not improve anything; I looked at downloads of diagnoses, but they do not say that it is compatible with Mac.

  Is this problem one leopard snow associated one or is - just that the C5180 is dead?  If it's the snow leopard, can anyone advise me on how to fix it?

  If the copy does not work from the front panel, then your scanner is dead.  I'm sorry.

• E-all-in-one printer, HP Officejet 5742: e-all-in-one printer, HP Officejet 5742 range

  When you scan a document with the printer Officejet-5742, I had a 'tick box' selectable if I wanted to scan both sides of a page. The process was not automatic, after scanning one side of a (or multiple pages) a window opens asking the user to delete the pages, turn them and put them in the feeder. By clicking on the button "OK" in the window of the program would continue to analyze the other side of the pages and, if several pages, organize the scans in the correct order

  Today (16 August 04) I installed the last 'Full Software', as requested by the HP software. There is now no option scan side 2. I contacted HP support by phone (Ref: 3030910759) and said ultimately this model does a face scan. I said it was 2 sides the morning but not update. They don't have to give me some help so I said I would try a different approach.

  I can make 2 sides by selecting 'Add' page but that is not as simple as selecting a checkbox and is not effective if make a stack of pages.

  Any ideas?

  Best regards, DELETE.

  Hello
  
  Thank you for using the HP Forums.

  You can try this alternative software?

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  This relevant resource will show you how face 2 document analysis.

  HP Officejet Pro 6960: Scan a document of 6 pages 2 sides using the ADF

  Let us know if it works.

• HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  If HP is unable to repair it, nobody else can either.  Buy yourself a cheap Canon scanner if they cannot make it work.

• printer is not showing is not newly installed; color cartridges It prints well but not scan or copy

  I installed new color cartridges, but they do not appear as such in the display panel printer, which continue to save empty color cartridges.

  The printer test page was perfect.  However, the printer is neither scanner nor fax, nor can I access the installation options.

  Sorry you have a problem with scanning and copying after putting the new cartridge in the printer.

  What kind of printer you have?

  You can try to perform a hard reset on the printer. Unplug the power cord at the back of the printer. Leave for 30 seconds and plug it back.

  You can also clean the print head because it can read the contacts on the new cartridge wrong.

• Issue of scanning HP Officejet 7612

  I can't get my HP Officejet 7612 to analyze.  I use Windows 8.1.  I ran the HP printer Installation Wizard.  Test print was OK.  Analysis of test was inadmissible.   I ran doctor printing & scanning HP, but it keeps stuck on Windows (WA) Scan.  Is sitting there for an hour with no progress and so I have to X out of it.  The printer prints well and copy very well.  Need help.

  Hey @phoustonsellers,

  Welcome to the Forum from HP Support.

  I see that you encounter a WIA error when you try to scan with your HP Officejet 7612 Wide Format e-all-in-one printer. I would like to help.

  My colleague @Sunshyn2005 has suggestions in another thread which may help. Click here and follow the steps listed under the «please follow...» "the position.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!