Officejet 7612 paper size difference
Recently, I got the "Paper Size Mismatch" error on my printer Officejet 7612 large-format.
I don't understand where that came from and impossible to find a solution to fix it. I use the same paper ~ standard 8.5 "x 11" printer paper ~ and I have always used programs. Have not changed the settings in the software I use to print and even uninstalled and reinstalled the software and drivers on the HP site.
I have even been able to print a document today without problem, then without changing anything, tried printing the same document and got this error. There is no way to work around this error and print documents. Normally, I choose the option of the letter in the drop size of paper. But tried also to A4 and legal with the same results.
Is someone can you please tell me if there is a fix for this. I see a lot of complaints about this error, but not a lot with this printer model.
I think I discovered why I get error mismatch paper size.
I use Paint.net to edit and print images and recently installed a plugin pack for additional editing options. The instructions said to drag the .dll files in the effects folder where Paint.net is installed. I didn't have the link, but it was around this time that I started getting errors.
I uninstalled and reinstalled Paint.net and used a good installer to add the .dll file in the program folder. I have not received the error since.
I thought it was important to mention this for people who have been recently installed or updated a program, or use Paint.net as their image editor. Thank you all for your comments and advice.
Tags: HP Printers
My 6600 Officejet gives a difference of size of paper when I try to copy in color or black. It seems random to resize and crop when it does not copy. I used with or without automatic charger. I used both automatically detect the size of the paper and manually set to letter without change. I cleaned the printer window.
Scanner works fine with or without automatic charger. Print from PC works fine.
Put up-to-date driver.
Does anyone have an idea how I could fix this?
The solution is almost embarrassing, but I wanted to share in case where someone else it faces.
While I was with support and get the serial number on the back, I noticed that the door was ajar. I assumed that was my daughter who had to move today, so I succeeded him and got well wedged in the back of the printer.
It turns out that the problem was that the door is ajar. Which caused the paper mismatch error.
I hope this helps someone else.
Hello, I'm at my breaking point, trying to get my printer to print on an envelope of 4.75 "x 6.5". It was working fine until I tried to print another batch the next day, then I continued receives "paper mismatch" errors as well as the printer would try to power on the picture for a reason Board any. I already did the following:
-J' tried 2 versions customized with overturned dimensions of paper sizes. None worked.
-Configure the printer to read my custom paper size and also put up on the menu print autoadjust the paper to the dimensions of my new size.
-Reset my printer, it takes off my network wifi, readded and even reset my documents.
All other tips would be appreciated, I'm running on a Mac. Thank you!
Hi bgeyvandova, I suspect this problem may be related to your printer firmware, although there is some other explanation that fits your problem.
HP offers several measures to help solve the paper mismatch error: LINK
If you try to update your firmware, you can do it here: LINK
Please let me know if this, or the guide helps you solve this problem. Thank you!
I implemented a custom size (11.5 x 10.0) in Windows 7. Suite insttruction of this site on the definition of this size, I am responsible to go in displays preferences-paper/quality-advanced and set the size here in a drop size. However, the 7612 preferences-paper/quality-advanced doesn't have a paper size option in the Advanced window. My custom size does not appear in the list of paper sizes in paper/quality window. How to choose a size for a 7612 custome?
The HP Officejet 7612 does not support a custom paper size.
As cosument explains, some HP printers to print on paper of custom in Windows format. Go to create custom in Windows 8, Windows 7, Mac OS X paper sizes learn more.
For the specific model, a custom size printing is not supported under Windows you will find listed on his record in the specification of paper output section:
I can't find 13 "x 19" print format in the drop-down menu sleciton for my printer while this printer and officejet 7612 is designed to print up to 13 "x 19". I have the book ready to 13 "x 19" in the status bar so. "
I also know that this printer does not allow for custom paper size.
Please let me know. Thank you!
Select the Super B or paper sizes A3 + , both are equal to 13 x 19 inches.
Just bought an Officejet 7612 specifically for printing photos without edge of 13 X 19. I use Windows 8.1 and tried 5 different paint and photo printing programs. All programs list the same options of paper size for the 7612 (choice 2 choices, and 7610 series watch regular and fax printer). The only options for 13 X 19 or A3 + with HP advanced paper selected photo is low-margin. I went to options/settings and selected the printer printing without margins, but all attempts to cause a small margin. I don't use HP Photo Creations because he won't open a TIFF, which has better quality than JPEG, GIF, BMP, PNG, offers the only options Photo Creations. There are choices for edge to edge printing, but for the smaller paper sizes. I lose paper photo cheap and need help to resolve this. Thank you
Welcome to the Community Forum of HP.
Stop wasting your expensive paper right now.
I can't read this correctly - you may not be able to do with the 13 X 19 inch Photo paper.
Take a look at the Plug - plain paper for this size, YES - printer Photo Paper: not-so-good.
If you can't, don't shoot messenger.
I hope I'm lazy-brain.
Click on the thumbs-up Kudos to say thank you!
And... Click on accept as Solution when my answer provides a fix or a workaround!
I am happy to provide assistance on behalf of HP. I do not work for HP.
I recently bought a hp Officejet 7612 and I can print on A4 ok, but when I print on A3 paper. Printer sheets sheets once mark throughout the page, about 3 inches high. This brand also had a dark border, so I can't just it smooth to get rif of it.
I don't know what is the cause of problems
Thank you for reaching out to the forums! I understand that you are having problems with paper getting a crease mark when using A3 paper size. I'd love to help you.
In the printer driver settings, place the ordinary paper to paper.
Then try to print again to see if you have the same results.
If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!
I scanned several scans of different sizes (usually if A4) using the "scan to e-mail" from the control panel of my JO 7612. The email would come with an attachment that is the same size as the original. Everything is good.
A few weeks ago, something changed. Now whenever I scan (say) an original A4, the image that is sent to me but wide A4 A3 in height. This is true for any original size - the right width is detected, but the height is still the A3 size. If I scan a business card, I get an image of card, sitting atop a high column of 42 cm white... I then edit the image, as otherwise display or printing the image is a joke as it tries to keep all of the image on a page...
"If I manually select the size of the paper, I get the correct size image, but I do whenever I scan an A4 page, such that it resets to the default" paper size: "automatic", and some odd size originals are not all selectable page sizes.
The glass and the white cover are clean and there is no brand etc. on them.
How can 'reset the detector to auto page size' so that it sends to me once more an image that is the right width * and * height?
Before we get ahead of me, I'm here just with a new thought. If there is something on the glass, the printer can be detected, which causes the Auto detect the sensor to fail. We will clean the glass before doing anything else. Once you clean the glass, try scanning with auto detect again and let me know if it works. In the meantime, I'll keep brainstorming.
To print from photoshop to a super A3 format, 13 of 19 "
But this paper size is not listed. I don't see anything larger than A4.
How can I handle this?
I hope that I can offer you assistance with print on 13 of 19 "paper with your Officejet 7110 large Format printer.
I noticed that you have upgraded to Windows 10, some features may be missing from the initial installation. You can try to uninstall the printer software. Then download the most recent driver available; HP Officejet 7110 series full feature software and drivers - Make sure to get full functionality, not only the base driver.
Did you that your computer has all its windows updates? How can I tell if my computer is up to date?
Restart the computer, and then try your print again. If the page size is always missing you can try to create custom paper sizes (use as a rough guide for directions.)
Please NOTE: With all models, print custom page sizes are n ot guaranteed from Windows, it usually ends up being a limitation of the operating system presets. All these settings are error.
Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.
I look forward to hear from you!
HP Officejet Pro 8500 has more e-All-in-One Printer - A910g
For several months now, I can print wireless or scan then print wirelessly with my printer, but I can't copy anything without getting the "paper mismatch error - paper detected does not match the size or the selected type. Make sure the paper size or type is correct continue the work. "
I use only 8.5 x 11 paper for all printing. Don't understand why only the copy function gets this error. I had scan and then print all the pages I want to only copy.
Printer will not print Printer Status Report, and then the error message it says small paper will not work. Without the report I don't know what version of firmware is used. Printer also not said no update firmware available. Return to the status of the plant does not help.
OK, I suggest to call HP@8004746836 and see what options we have to repair or replace the unit. It seems that the sensors are on the printer.
Using Adobe Acrobat Reader DC to print the PDF to your computer. Print dialog box displays all the options paper size whatever the configuration by default or the selection of the paper size in the printer configuration. 11 x 17 paper in the printer and configured by default. Only four options are available: letter, legal, A4, and Executive. Nothing is wider than 8.5 "is available, and this so-called parameters up to 13 X 19 printer.
Thank you for using the HP forum.
You can download and install the software COMPLETE features of HP printing for your operating system:
Please select the appropriate operating system.
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
The desired print sizes should be there.
Hope that helps.
I have a HP Officejet 6500 all-in-one a and am running Win 7 on a desktop computer.
I get a paper mismatch (type and paper size is incorrect) error message.
The printer is not connected to the internet, but it is connected by a USB cable to the computer.
I look at the instructions to make an internet connection and they were just too complicated. So I download the update of the firmware and ran to the computer. He would not go beyond the area of printer selection where no printers were found. Clicking Refresh has not helped.
This update of the firmware seems to have solved the problem for some users, but I need to know how you install it.
Thanks for your help.
I think I solved the problem. I went to the website to download drivers, etc., and, rather than to specify the printer, I clicked the button to let HP identify it. It came with the correct name (see post) preceding. Then, I downloaded and installed the full feature software and driver. The first attempt to print from Excel led to the mistake of page size, but, on a whim, I tried twice and had two successful prints without error. Until further notice, I mark this as solved problem.
Thanks for your help,
I have a HP OfficeJet 8600 for 2 years now, and I've never had a problem with it until today.
I bought a few cards with inserts that I can print on, however, because it is a custom size, I can't print on it. The printer has no option to set a custom paper size.
So, I do the obvious thing and Google a solution. The firmware update I read... no luck. The update utility can't find my printer on the network even if I print it to 3 different computers, and I can browse his IP in Chrome and check the Web page.
Try a different driver (Win 64-bit 8.1)... the steps that I follow do not work, and when I get them to work, there is nothing different.
I tried to do on my MacBook Pro too, but I can not do anything there either.
Totally ridiculous, which releases a product with this MASSIVE floor!
I am very angry that now I have to put it back write more than 100 of these cards
So I found out how to check the updates of the printer itself, and I have updated firmware, so that rules out.
Found all useful instructions on creating new formats of paper custom in Windows 7. But am complete novice & need to buy a printer for a charity. Installs on this model because of good reviews, but more work will be 1 document of custom paper size. Need to know if the instructions are foolproof! (Before spending their money.)
After some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the 8100 Pro does not support custom sizes: this is by design and intent.
Note that one of our engineers proposes to use a different set of drivers (from an older device) as a possible workaround, but it is not proven and could be used to limit your overall functionality of the device.
However, we have confirmed that a newer device which is currently, the HP Officejet Pro 8610 (8620 or 8630) e-all-in-one, supports the formats customized; Here is the multifunctional printers.
By following the instructions in the link you sent, you can create new forms with custom formats and it will be displayed in the properties of the printer to get a job / select. It supports custom formats of 3,00 x 8.50 x 14.00 5.00 in. in.
Our intention is only to provide information about what we know; you could take a moment and perhaps see if a representative Marketing HP might be able to give you more information, but that's what we have.
We hope this helps...
I just replaced my Officejet Pro 8500 with a 8600. I NEED to print on paper that is 4.88 "x 8.25". How can I get the printer to accept this paper? I use Word 2010 and that you set the paper size in Word, but the printer indicates the paper size does not match.
The solution by the user "Kicktires" in this thread:
has worked for me on my Win7 system and authorized to define me custom paper sizes for my Officejet Pro 8600 more. Good luck!
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