OfficeJet 7612 - scanning in the Yosemite Mac problem

Similar Questions

• OfficeJet 7612 scan to the computer (RESOLVED)

  I wanted to just let everyone know if they have a problem with the inability to scan from the printer to the computer you need to install the NETWORK that this feature does not work on USB.

  1. install the printer on the 'network '.

  2. open the HP software

  ' 3. in the category scan search for ' manage the scan to the computer.

  4. turn on the scan

  Now on the device (scanner/printer) try to scan and you will notice that it will work...

  hope this helps everyone.

  True that the method USB does NOT appear the analysis of management for the computer zone

• will be 13 installation for the yosemite mac operating system elements?

  13 items will move into the yosemite mac operating system? I get "inconsistency in the database of the installer."

  of Mylenium:

  Manually remove the caps.db in the folder selections. Just run the script cleaner resolcve this issue does, as in fact a completely different entry in the database can be the cause and do not appear in the tool at all...

  Important directories

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• OfficeJet 5740: officejet 5740 - scan of the computer cannot be activated - cause communication error

  2 weeks ago, I bought a HP officejet 5740 - installed the software and everything worked well. Unfortunately, the printer is dead, and I just got a new.  In order to start to 'clean up', I removed all HP on the Mac software - and then installed the printer. I can print - and scan using progtram analysis. The printer is connect via ethernet.

  This left me with 2 numbers

  (1) for installation, Setup fails when I reached the setting of alerts (communication error - please restart the program) try to configure alerts in HP utility fail - even once to the criticism fail - restart program

  (2) I'm not able to activate the scan of the computer on the Mac.  I get "communication failed" when I try to turn on the feature in HP utillity

  What I tried

  Delete all HP software (several times) and reinstall it again - still the same problem

  I removed the HP software and used the diskutillity to fix the rights - and reinstalled him brand new - still same problem.

  I have reset the printingsystem on the mac - still the same problem

  I still think it's weird - because everything worked great with the first printer I had! -replace it with a similar one caused the problem.  And this isn't the printer - because scan to computer works with my wife PC

  I have run out of ideas - and hopes that someone can solve this problem!

  Carsten

  Thank you for your reply - the problem is now resolved.  It seems that when you run Uninstall HP also something with the printerdrives provided by Apple update. I noticed that version 3.1 was installed on March 2, when I installed the first printer, I bought (the one who broke down) in all my tests, uninstalling and installing the drivers, I have checked apple update, it says no new updates, but last night he said suddenly that there was an update and then it reienstalled the 3.1 drivers HP again - and surpirice the problem has been solved.

  Thank you for your quick response!

  Carsten

• OfficeJet 7612: Scan 12 x 12

  I got my wife an Officejet 7612 to be able to print and scan its Scrapbook albums. I bought 13 "x 19" paper to make printing and I'm trying to scan a page 12 "x 12" scrapbook that fits on the tray to scan, but I get an error when I select a custom 12 x scan size 12. "

  Is there a way I can scan the complete, original, 12 x 12 scrapbook pages to create digital files and and print?

  Hi @kmc1mfra,

  Welcome to the Forums of HP Support! I see that you are interested in the analysis of 12 x 12 "scrapbook pages with your HP Officejet 7612, but when you try the Scan you get an error message.

  After taking a glance in the specifications of the product for 7612 JO under the Specs of scan, it lists:

  Maximum scan of glass size: 297 x 432 mm (11.7 x 17.0 inches)

  Please make sure that you scan within the recommended size of the glass.

  For the ADF:

  ADF maximum scanning size: 216 x 356 mm (8.5 x 14.0 in.)

  I hope this helps you, please let me know if this can help.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Office Jet 7612: Scan of the computer does not work after you win 10 improvement

  One of my clients has an officejet 7612 and has improved to win 10 to win 8 and lost the "Scan to PC" features themselves the printer he used for years to create his PDF files.

  Print and scan drivers seem to work to scan and print from the computer to the printer, but the printer software that was authorized to create PDF and JPEG of the scanner and send them to the computer doesn't seem to work.

  Is there any solution for this?

  Y at - it another way easy to make PDF files or is this feature lost with the upgrade?

  Shane Valcich

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7610-wide-format-e-all-in-one-series/5153788/model/6879040#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• HP OfficeJet 7612: Scanning through questions flat

  Good day to all,

  I am a technician to the printer of the client who has been recently bought and installed. Insofar as the drivers and Setup, everything was a success and the customer, but also the other members of the staff were all able to print and scan. Analysis via the touchscreen interface was successful as well as scanning HP desktop utility.

  I recently received a call from the client yesterday, indicating problems when you try to scan A3 paper through the plateau. The document analysis but for some reason, he will be absent from the parts of the original document. It will not analyze the full length and width of the document. What happens when analysis via the touch screen interface; "Scan to PC".  has started to solve problems using my MacBook Pro (no one was using a desktop PC and using my camera allowed me to be the printer as well as not disturb the customer to do its job).

  When I did a scan on the A3 document via my Macbook, he did the samething. So I expanded (if I remember correctly) this 'more details' button that allowed me to choose the size of the scanning, which then allowed the analysis complete of the A3. I went to the Office of customer and analyzed through the utility that has given a proper analysis of the document. I then went back to the interface touchscreen, to digitize and curiously, the scan came out good. There is no option to select the size of the (as far as I've seen) so I didn't pay anything. I made repeated sweeps and they came out all now own. It affected also copy A3 documents because the scan took the whole docment. I made a copy and he now printed the entire document successfully.

  For me, it was a little confusing because all of a sudden, it's working fine now and I know that I did nothing. So when troubleshooting another question, there, I took the officer's cell phone to test. I decided to test the scanning on the laptop as well as with the A3 document via the touch screen, and the same problem occurred. The scan using the HP utility on the laptop produces a correct analysis. Did the scan via the touch screen, and the scan came out good.

  So what I did to get a document format letter to analyze the cause I have a theory that I wanted to test. Analysis of the doc size letter, via Scan to PC on the printer , product, if you want, an A3 size scan. The digitized document correctly letter size, but there was like a white around the document border, creating for the missing part of an A3 size document. I scan on the laptop via the HP utility and selected the letter size, carried out the analysis and it came out good. Going back to the printer to use the scan to PC has produced a correct analysis of a PDF letter size. I then put in the A3 and did the Scan to PC again and it has not produced an appropriate analysis in question. That the part of the letter of the A3 document was scanned.

  Conclusion:

  Analysis via the tools on the PC, gives a successful analysis. Whereas, the scan to pc via the interface on screen touchscreen printer gives the question. If a person did a scan of the letter, and then a second person scan an A3, the printer scans only the part of the letter of A3 paper. If someone did a scan of the letter after a previous A3 scan, the paper will be scanned but the extra part of the A3, will be seen as a huge white border.

  For me as a technician speaking and seeing that this issue is irritating (shocking but always irritating) and much more for those who use the printer to scan; so you can imagine the mindset they are whenever they try to do their analysis and deal with this problem.

  I overlooked anything? Is there something that can be done about it? Thank you :-)

  Spoiler (Highlight to read)

   

   

  Hello

  Thank you for using the HP Forums.

  You are absolutely right, the "Scan to Computer" takes the setting of the last known software (utility) HP scan setting.

  No work around known but this behavior is on most HP printers.

  Thank you.

• OfficeJet pro 8500: Officejet 8500 scan of the computer

  I try to use the scan to computer option.  The scanner sends me this turn on my computer and I don't have the software and it can not find anywhere...

  This site has me fired everwhere and in circles.  The assistance Center has only notified me that I am not under warranty... I know that!  How can I get the software?  That's all I want.../cry

  TIA.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/identify?q=8500+Pro & Tool = s-002 #Z7_3054ICK0K8UDA0AQC11TA930O2

  Please select your correct printer model, Win 10 people system and FULL of features before you download and install software.
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer
  
  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• HP Officejet 6500 - scan of the computer has disappeared on my Win 7 machine and does not exist on my Win 8

  On my Windows 7 machine:

  I used to be able to start "scan my computer" page printer to my control panel, but this feature has been moved (again), perhaps due to an update. Where can I find this feature?

  On my Win 8.1 machine, where can I find a scan of the computer? Currently, I have to use an application of scan user interface modern stupid I have donloaded and installed from other Windows store. I would really like to scan to computer back.

  In fact, I have to pay extra if someone could invent a computer that works the same way on the day the day.  I'm getting a little tired of playing with technology (PCs, iPhones, etc) all suffer a 100% failure rate.

  Hi ou81aswell, welcome to the forums.

  I saw your post about losing your computer option scan. I have some suggestions for you. I can't guarantee a difficulty, however, of course I'll try!

  On your Windows 7 machine and your machine Windows 8.1: run the HP printer install wizard for Windows which will install the appropriate drivers.

  In addition, reset the printer and make sure it is plugged directly into a wall outlet. Avoid power bars, etc.

  Let me know what happens!

  Kind regards

• OfficeJet Pro 8620:8620 scan to the permissions Email problem

  When you try to scan to e-mail, after the insertion of my password, I get a pop up saying that I am not allowed to use the wizard.  I am the administrator computor and don't know how to get around this pop up and access the wizard.  Any ideas.  Other scanning features work very well.

  Hello @zhoomer.

  Welcome to the Forums of HP's Support. I understand that you have a problem with scanning to email Assistant. I would like to help.

  Try the following.

  • On the façade of the printers, touch the wireless icon to get the printers IP address.
  • On your computer, open a web browser.
  • In the URL/address bar type the printers IP address and press go/enter.
  • This should take you the printer embedded Web server.
  • Select the scan option and run the scan e-mail Assistant to leave here.

  Please let me know how it works.

  If you have any questions, feel free to ask.

• HP Officejet 7610: Scan of the computer cannot be activated or scan and combine them into a single pdf document.

  I've recently updated to macOS Sierra 10.12 and scanning to HP computer software cannot be located when I open the HP utility.

  I can't find a further recommended HP software for my device other than El captain in operating system online.

  If I try to scan through preferences systems for printers and Scanners I can open the scanner, but I can't create a PDF combining into one document - it cancels the procedure after about 2 pages!

  The scan HP Destinations 'PDF for Adobe Reader' is red 'could not locate the target application that might have removed or uninstalled. File format = "PDF".

  How can I get that back?

  Thank you

  Hi @JOGL,

  Thank you for joining the HP Forums!

  I understand that computer analysis can not be activated as well as the scan and combine them into a single pdf document. With your printer HP Officejet 7610. I am pleased to see that for you!

  At this time for this model. There is no software and drivers for Mac OS X 10.12 again, given that the operating system has just been launched, it could take some time. For the time being, you can try to use HP Easy Scan to see if that can meet your scanning preferences. In otherwise, all we can do is wait for the software and drivers to be released.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Thanks for posting and have a nice day!

• OfficeJet 8600 scan to file on mac

  I have a MAC running Lion (10.7) I just bought a printer Officejet 8600 and I want to use the "SCAN to file" (directly from the Menu of printers).

  HP says that this does not work on a MAC... Is this correct? someone at - it work?

  Hello

  The computer function scanning work with Mac OS.

  Make sure to install the latest software of full functionality for your HP and not the original CD operating system that is not compatible with Lion.

  Be sure to select the Software from HP recommended during installation.

  http://FTP.HP.com/pub/softlib/software12/COL40131/MP-97865-2/OfficeJet-Pro-8600-series_v12.14.0.dmg

  Once finished the day, be sure to install any update available HP by clicking the Apple icon, then the about this Mac.

  If you reffer scanning to a function of a record network, the\ do not currently have supported by Lion because of the issue of the BONE.

  You can find more information below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3377075&prodTypeId=18972&prodSeriesId=3377075&ObjectID=c03037582

• OfficeJet 7612: Size of the paper on OfficeJet 7612

  The printer works fine but does not list not tabloid like an acceptable page size.  I bought the 7612 therefor, and it does not work.  I downloaded all of the current drivers.

  Thank you for your response.  Unfortunately, it did not work, but I am in touch with HP support by phone.  It has taken over my computer, removed the print file I had downloaded replace them with those specifically for 64-bit computers.

  It also fixed my problems of digitization and the problems that I had to have the computer and available wireless connections at the same time.

• Printer Officejet 7612: scanning Officejet 7612

  When I put something to scan, it scans the entire page. So I have to manipulate away. The old HP printer I had would be size of the element for you instead of showing initially as a full page. It's 8.5 x 11, is what you would get. If it was 3 x 5, it's what you'd get. Is this normal for this printer. You always have to be scanned, and then crop to the size and rescan for the correct size?

  Hello

  Thank you for using the forum.

  You can actually set the page size of the document to be scanned.  (as shown). You can also click on "Automatic East" auto Guide document.

  

  For tips on using your AiO printer, do check out the following video:

  Scanning several Photos on HP AiO Printers (2015)

  https://goo.GL/Um22VK

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.