OfficeJet 8500 a910g: ms upgraded to win 10 is back to not win 7 none available scan function

8500 was working good win 7, ms updated os to win 10. uninstalled win 10 printer's print and fax ok but the scan function is available

Please refer to this answer:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/MS-upgraded-to-win-10-reverted-back-to-win-7-no-scan-feature/m-p/5549155#M138526

Thank you.

Tags: HP Printers

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