OfficeJet 8500: Cannot parse after upgrade Windows 10

After the upgrade to 64-bit Windows 10 Pro, I can't scan my OfficeJet 8500 909n.  I get this message:

"The analysis cannot because another program or computer using the networked HP imaging device. Try again later. »

I have a / re installed HP Solution Center 5 times.  I restarted routers.  I'm power cycling my PC and the printer several times.

I can print to this printer from three PC.  I can't get the scan to work as before.  This has been driving me crazy for more than 5 hours.  I'm honestly ready to go back to Windows 7.  The printer is connected via the cable network.

Can someone please help?

Thank you.

Kind regards

Jim

Hello

Thanks for the comments, you can try this alternative software:

HP extended Scan

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

Let us know if it works.

Tags: HP Printers

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