OfficeJet 8500 document feeder paper jam

Similar Questions

• HP Officejet Pro 8600 more AIO automatic document feeder paper jam.

  During the analysis of a smaller document using the ADF, he got stuck in the charger. While recovering the document, a corner of the document got torn and is stuck in the document feeder. Now, whenever I use the loader to scan a document once again, that the document gets stuck because of a small piece of paper that is still stuck in the charger. I tried carefully with a toothpick to catch the small piece of paper, but I can't put a finger on her. Is it possible to open a little more? Not only the cover of the power supply unit? Or are there other ideas to solve my problem?

  Thx for any suggestions you may have.

  Hello KrisV

  You have exceeded the article the ADF (ADF) documents does not Pick Up paper? If so, or if the problem persists, try to slightly heavier paper through the ADF. I've seen some clients clear paper jams using this method. Thicker paper can be thick enough to get out any remaining paper. I'm not sure what specific weight of paper they used however.

• OfficeJet Pro x476dn MFP: paper jam not clearing of documents automatic feeding

  Hi all

  I have an Officejet Pro x476dn MFP, which has an automatic paper feed paper jam. The paper is cleared, but the charger always record a jam. I followed the instructions on the printer and in the downloaded user manual from HP.com. I have also checked the sensor flag hangs freely and blew out with a can of airto feeder remove any accumulation of dust or particles of paper. I even half loaded a sheet of tissue paper on the larger particles that may stick. I also checked all other jam points have been cleared.

  The exact error I get is "paper (title)... jam. The original is stuck in the autoloader of Document (CAD). ' Open the ADF cover, remove and reload the original and then try again.  This printer is less than a year and I come to you for more information before you contact HP. I still can not print, but can not scan or copy (cannot return to the home screen). If you need made more information let me know.

  Thank you

  Mike

  HP sent a technician to replace the automatic document feeder.

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Officejet Pro 8600 Plus: paper jams false

  I'm frustrated that I can't fix a paper jam called... HP says clean the pickup roller and all other... all that, changed paper too.

  There is no paper jam, and sometimes it works a few Goes After that ' Pick engine fail!  Then the constant paper jam.   Uggh!  The paper path is clean and clear

  I tried reset hard and load the latest firmware (update)... not so good.

  I saw a fix "in private" messages... It worked fine 2 days ago!

  Help someone?

  Hello @StEdsNut,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of 'stall engine Pick' when printing your HP Officejet Pro 8600 more e-all-in-one printer. I would like to help you today with this problem to feed paper. Thank you for all the troubleshooting steps that you received before you reach out for support.

  To begin, please can I you click here for the suggested troubleshooting steps. I realize that you have tried most of these steps. Please, just review the Solutions proposed to ensure that no action is missed when you completed your troubleshooting. If you missed a step, please complete this step before you begin.

  If the problem persists, please check your Private Messages. I send you a private Message with instructions on how to perform the Programming Reset full semi.

  Please post the output of your troubleshooting in this thread. I can't wait to hear strings attached good luck!

• All-in-one Officejet 5610: computer said paper jam, printer does not respond

  We had a paper jam, which we is allowed. The printer says there is no jammed paper and printed successfully a self-test.  The table of edge devices and printers said that there is a jam paper and attempts to print just to sit in the queue.  Clicked on the HP Solution Center and it says printer is ready. The printer is okay.  Only the OS seems to have a different opinion.

  Not tried them: (1) open the back door and look for debris. (2) open the Feeder and locate debris.  (3) open front (involves opening door cartridge, unplug the printer and remove the trays) and search for debris.  (4) self test printing.  (5) restart the system.  (6) unplug the printer while and leave unplugged for 60 seconds to force the delivery.  (7) repeat steps 1-4.  No SOAP.

  Have you tried what is obvious.  Turn on the computer and the printer off both.  Now, unplug the printer from the computer.  Turn on the computer and then turn the printer back on.  Now reconnect the printer to the computer.  This assumes that the printer is connected to the computer via usb.  Alternatively, you can try to plug the usb cable into a different port.

• Printer OfficeJet HP6600 having phantom paper jam message

  My 6600 OfficeJet printer displays a starting paper jam message ' remove the rear access panel... ". "The problem is that I've never had a paper jam and there is absolutely no paper anywhere which is the origin of the jam.  I turned off using three different methods open the door of each service, and this error message still appears.   I can't pass this message to make a test print.

  All the cylinders seem well and ink cartridges are fine.   Any help would be appreciated.

  As a result of the issue of paper jam, I ended up calling HP support and they could not solve the problem.  They sent me a new printer and everything works again.

• In windows 7 my all-in-one Officejet HP6110 constantly gives paper jam paper on first impression.

  After an order of printing the first sheet of paper is taken in two stages, the first step determined fast followed by a slow forward paper at the end of which the flashing light red starts flashing and the screen Announces "clear paper jam and press ENTER. Later print a product normally. This behavior all constantly repeats on each new print command. On my Windows XP pc, the printer behaves without problem. I think it's to do with the operating system. Any ideas how to correct this anomaly will be welcomed.

  Hello
  
  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.
  
  Good luck!

• OfficeJet Pro 8625: States 'Paper jam' error message when there is no

  The ADF has stopped working, because the machine thinks there is a paper jam.  However, there is no paper jam.  I checked all the places that I am able to access to, and everything is clear, making me think that there is something wrong in an indoor area that I can't access.

  Thank you for your answer, I'll try that.

• 8500: 8500 with clear paper jam message

  Hello

  My gives me a clear paper jam message when printing from the nearest mac to the printer.  I walked through all the steps on the 14-minute video, and I always get the message (that) then it will print.

  In addition, 3 other computers that use this printer (all macs) can print without problem. We're using Yosemite and the other two use a slightly older OS. This could be a driver problem?

  All thoughts are welcome.

  Thank you!

  I turned the printer works after doing the above and guess what? It works!

  Thank you!

• Officejet 4500 wireless problem paper jam

  any ideas on fixing a paper jam that jams in front right, Hy boredom on sequence. Thank you

  It was probably a 'star' wheel shaft, thin metal wheels that actually affect the output paper to push against the exit roller.  He can detach when aggressively to remove a previous jam paper.

• HP Officejet 6500 Wireless message paper jam

  Message from jam paper HP Officejet 6500 Wireless, no jam, cart moves

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01312792&LC=en&DLC=&cc=us&product=3795406#N666

• Signal repeated on Officejet 6310 all-in-One paper jam

  My all-in-one OfficeJet 6310 repeatedly says "Paper jam" when there is no paper jam, and I have to keep pressing OK until the printer prints.  Sometimes the back panel pops out and I have to re - insert.  Sometimes the paper (I use HP paper) feeds wrong on one side and jams.  Usually before the printer indicates "Paper jam" there is a dull inside, as if the printer is going through a series of internal cycles. Then a blank sheet of paper feeds through.  This printer, renovated, was sent to me by HP as a replacement in 2007.  It works fine on the copy, scan and fax.  Printing is the big problem.  All the answers?  I can't see all pieces of paper or something in the printer.  I use a HP Pavilion Notebook PC DV4307cl with Windows XP.

  Hello

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• Message @ Officejet J4550 paper jam when there is no jam

  My Officejet J4550 shows 'clear paper jam' and there is no jam.  I followed the instructions to remove a jam twice (even if it is not a), uninstalled & has tried to reinstall the software, I downloaded on the site.  He also said that there is a paper jam.  Any thoughts?

  If it is still under warranty, it's time to contact HP.  If it is out of warranty, its probably time for a new printer.

• Paper Jam - Officejet Pro 8500 has more

  In a single shot the last page of the paper tray, and it's stuck. I was able to draw on listening, but a corner torn and is apparently still there, because I get the paper jam error. I looked in both directions, raised tabs roll and cannot NOT see the paper here in there anywhere! The missing part of the page is about 3 "on the 2 sides and triangular.

  Do I have to disassemble the machine, and if so, where should I start?

  Thank you

  Try the procedure described in the link I have provided below before attempting to disassemble the camera.

  http://support.HP.com/us-en/document/c02142414