OfficeJet 8600 N911a MAC wireless stopped working after installing Win 7 Hello

Since my original installation of this printer in August 2013, I had a simple and flawless printing installation wireless for Macbook Pro (10,9), Macbook Air (10.7.5), iMac (10.6.8) (7.1.1) iPads and iPhones (7.1.1).  Last night, I tried to connect Win 7 laptop to HP via Bonjour.

All devices except the iMac are now impossible to print.  10.6.8 OS seems to be ok.

All devices to recognize the 8600, but nothing prints. iphones and ipads acknowledge the 8600, but nothing happens when I click on print.

I tried to reset the default printer, download the drivers, reboot the wireless network, etc.

HP printer utility opens fine on the Mac, and I can see the power levels and other information related to the printer.

Help!

Einstein said to do the same thing repeatedly and expecting different results is insanity.

After reading the other posts on this forum, I have "reset" my mac printers, deleted my printers, reinstalled my printer, downloaded and installed the printer drivers, unplugged my router, power off my printer at least 3 times each, and that's all working again now.

I believe in putting in place this laptop Windows POS on my print caused network failure.  I was no problem since I stopped using windows about 5 years, and then this.  Lesson learned.

Tags: HP Printers

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