OfficeJet 8620: The HP Officejet 8620 is not found

Printing works fine.  Scanning works very well with the surface of windows 10 pro.  (anywhere in wifi)

Scanning with results windows desktop 10 in bieng "HP Officejet 8620 is not found" displayed on the desktop screen when the diagnostic tool the launched of the printer or on the application of destop.

Hello

Download and run the tool on your desktop computer:

http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-6/HPPSdr.exe

and post back error messages.

Kind regards.

Tags: HP Printers

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