OfficeJet 8720: Re-run the Setup Wizard on HP OfficeJet 8720

I can't connect to my wireless printer.  When I press the wireless button, a message appears that says: "this feature has been disabled.  Contact the person who set up the printer.  Unfortunately, it's me and I want to rerun the Setup Wizard to start the installation.  How is that possible?  Thank you.

Hi @204650863,

Thanks for dropping by the HP's Support Forums! I see that you do not want to reconnect to your HP Officejet 8720 to your wireless network. When you try to do that, you get a message that the feature has been disabled.

You should be able to do this by restoring the network defaults in the front panel. Follow the steps below:

Icon Wireless > Wireless menu > restore default network values > Yes

I also noticed that you use the Mac OS X 10.6, in order to install the printer you need to install a Mac printer driver using Apple Software Update

Click on the link above to start. What are the results? You are now able to access the control panel and connect the printer to your network?

I'll watch for your reply. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

Tags: HP Printers

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