Officejet H470 HP: H470 DOES NOT PRINT

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• OfficeJet H470 does not print

  Hello

  I hope someone can give me some ideas.

  I have a remote user with an Officejet H470 and a Windows 7 laptop. When he tries to print, you can see the work of disappearing from the print queue and the printer makes a noise like it is printing of starting and then it stops and nothing happens.

  They tried to restart, reinstall the drivers, in connection with a USB cable and bluetooth, and there has been no change.

  When you decide that the printer needs to be replaced?

  OK, I thought about it.

  It turns out that the printer was broken and had to be replaced. I had him try to print a test page for the printer using the power/cancel key combination and he won't.

  In fact, he had another similar printer so we turned on that one and it took the test and it worked fine.

• HP Officejet 6500 E709A AiO does not print web pages

  My HP Officejet 6500 E709A AiO printer does not print, or even to get anything in the queue when you try to print from a web site.  We have a HP Windows 7 Home Prime Minister?  We have relocated our printer and nothing new happened.

  Went to Windows 7 Forum #7 dated 01/08/09. We were told to remove the 32-bit IE8 version, when we initially installed Windows 7, but it is necessary to print from the web. Go to C: program file (x 86), Internet Explorer, then iexplore. I made a copy of the shortcut icon and installed on the desktop computer for I can use it when I want to interface with the web and be able to print from the web. Hallelujah!

• (Officejet 4500 G510g-m) does not print when turned on

  Device does not print when turned on. I then cancel printing, turn off, restart and it prints. All the diagnostic seftware shows green controls with messages like "printer ready" & "no problems found".

  Hi Donatkisson,

   
  1 have you made changes to your computer recently?
  2. you receive an error message when you try to print?
  3. What is the operating system installed on your computer?
   
  I suggest you to follow the steps and check if it helps.
   
  Method 1: Follow the steps in the link and check if that helps.
  Printer in Windows problems
  

  Method 2: You can also follow the steps in the link and check if it helps.

  Unable to print? Print jobs are stuck in the print queue
   
   

• HP Officejet 8620: 8620 HP does not print Office 365 in Win 8. Office pointed out a mistake on 8620 when he tries.

  HP tests work perfectly. A ran the printer HP convenience store and windows tool. No problem. Just do not Office files print (Excel and Word).  Excel returns an error message saying 8620 has an error. Word does not print anything.

  Text files, PDF files print correctly. Only been able to print Word documents by using Office to produce a PDF file and then using the 8620 to print the PDF file.

  I must say that, by far, we have had more problems with the HP software with Lexmark, Canon, Brother. If it isn't getting fixed we do have more than one option. We had several HP printers as well as other manufacturers, but HP has been by far the less reliable with the software which is a shame because the quality of printing is superior.

  Thank you greeturtle. It turns out that download drivers actually the cause of the problem. The driver for the 8620 will not work. However, the deskjet 9800 printer driver works. Go figure!

• OfficeJet 6700 installs but does not print

  We have an Officejet 6700 on our wireless network. My computer can find and add the printer (using the latest drivers, I downloaded).  Once installed, it seems to print but nothing never goes out on the printer.

  It is most likely a network issue, but maybe anyone know the magic that I need.  The wireless is on a different subnet (192.168.40.X) wired computers (192.168.10.X, running Windows 7).  I checked all the settings of the firewall, and it is configured to allow traffic from 10.x to 40 x and vice versa.  To install the printer, I 'Add a local printer' and then create a new standard TCP/IP port and use wireless IP of the printer - the printer is certainly connected to the network and I used the information from the printer Panel to get the IP address.

  The installation process continues, with the driver that I just downloaded on the HP site, and voila, the printer appears in my printer/fax devices!  He asks you about printing a test page, I say Yes... and nothing ever happens.  Even with apps like Word or notepad, I select the 6700 and print and I get no error, but nothing is printed.

  Any ideas? Thank you.

  (Note: the firewall * is * configured to not allow wireless devices to see each other, so I can't try the printer on other computers connected to the sous-reseau.40.x.)

  I understand that you can test the printer communication seems applicable.  When you click the printer icon on your desktop, what do you see?  It does not open the HP printer Assistant or is it the configuration page to connect to the printer? You have even an icon?  If no icon, click on this link to install the 6700 (Windows 7 64-bit U.S.) Officejet full feature software and drivers .  I know you said you did already, but I wanted to give the link to the case where.

  This printer has a new firmware update to help with wireless facilities. Version: MPM3CN1316AR (link is for Windows 7 64-bit US).

  Disable all firewall (see gurus network on deactivation of all the antivirus software and firewall temporarily). Since you have the generic driver in your printers and devices folder, select all programs > HP > Officejet 6700 > installation printer, software and try to reinstall the network printer and let me know what is happening as well.  You get a successful installation and a registration page?

  I will gladly help you get the installed printer.  I will work with you as the network guys know well your installation.  Looks like the firewall blocks.  Here is a link on how Firewall interferes with network installation.  I hope this helps!

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• My Officejet 6500 E709n Wireless does not print "Black".

  I replaced the cartridges, run the printhead cleaner, run the alignment, still will not print black.

  HI - have a look at this post.  Instructions solved the problem at least one other customer having a similar problem.

  Hope that helps.

• OfficeJet 4620 - empty ink does not print

  4620 Officejet all-in-one. Started having this last week-no problem printing black ink. New genuine cartridges in use (I tried 3 separate cartridges directly from the box). Tried all the solutions listed on the troubleshooting without success (or even three print head cleanings) page. The ink levels are tops. Same problems when copying of documents. Ink color work fine. Extremely frustrated! Printer off 2-month warranty. It's my printer HP fourth and the first that gives me that kind of question.  Anyone, anyone?  Help!

  Suppot of HP was not able to solve my problem, even if it is a well known problem with this model of printer. A replacement was offered at a discount. Weird that I can get the replacement even model 20% cheaper at Costco. Some discount! Frustrated and annoyed... Go with Epson this time. Loyal HP customer no more!

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro 8620:8620 does not print 2 back to back printing

  I have this printer a little over a year.  I have had IT connected wireless and has problems where the printer would show a message "not connected".  Then I hard wired the printer on my MAC and everything was great - worked well.

  Last week when I send 1 print job to the printer without problems.  If I send 2 different print jobs print one and then the 2nd shows "printer not responding do not.  If I break the 2nd print job and wait for say 10 minutes and start it again it prints.

  It's very frustrating because you cannot print more than 1 post at the same time.  Help!

  Hi @tlerayand welcome to the Forums of HP!

  I'd love to help you print several documents again. I understand that you were able to print several documents previously and that this issue has recently. Although I'm not sure what precisely caused the problem, I have some ideas on what we can try to start. Please follow the steps below and let me know the results of your efforts.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• My HP Officejet pro 8500 Wireless does not print.

  I can copy and print from the printer or from scanning and printing but my HP computer will not send print data to the printer.  I tried to download the software to update drivers or diagnostic tools but the download cancels when it comes down to the end.

  I was able to solve the problem with the help of a technician of HP.  I had to do a system recovery.  It works fine now.  Thanks for responding.

• OfficeJet 6500: black ink does not print

  HELLO, pot black ink print. I tried replaceing the cartridge and cleaning the heads. The other colors are fine. Any suggestions will be appreciated. Thanks, RC12

  Thank you, MarcellusWallace. I appreciate your help. I cleaned manually the printhead - it was pretty gunky - and the printer works fine now.

  RC12

• HP Officejet 6700 does not print

  I have a HP Officejet 6700 connected to my desktop HP w1858.  I can't the computer to send documents to print.  The printer icon has a yellow triangle with a! Select this option.  I tried to download a driver for HP printer, but it still does not print.  Windows does not list the HP Officejet 6700 (7100 & 6500 printers are listed).  Can I use a different printer model to obtain a class driver?

  Hi @katsus98040

  Welcome to the Forums of HP's Support.    I understand that you can't print from your printer Officejet 6700.

  I assume you see the exclamation icon is in your connected HP account.  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  If I have understood you please let me know so that we can you top and printing.

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools