OfficeJet HO 5742: I have HP Officejet 5742 and since the upgrade to Windows 10 I can't scan.

Since the upgrade to Windows 10 I can't scan. The printer indicates this computer not connected, but I can always copy and print.

Thank you rb011. I used the print and scan doctor and he pointed me in the right direction. The solution is to uninstall the printer and reinstall the drivers updated from the HP website. Everything is ok now. Thanks again.

Tags: HP Printers

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