OfficeJet HP 6830: officejet hp 6830 does not respont in mode 'sleep' via an ethernet connection

HP officejet 6830 does not respont in mode 'sleep' via an ethernet connection.

This isn't the case via a usb connection.

What can I do?

Hey @George5500,

Welcome to the HP Forums!

I understand your JO 6830 unresponsive when it is in standby when you are using the Ethernet connection, but it does not occur when connected via USB.

We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

* In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

Tags: HP Printers

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