OfficeJet J4550: Could not load the driver for the WIN10 - installation hangs

Updated my Dell XPS to WIN10. I tried to upgrade the driver for my J4550 but installation hangs at the beginning of the installation process, "control systems".  When I tried the download, the old files from HP devices detected HP program and deleted. Now my computer does not even recognize the OfficeJet when you plug into the USB port.

Need help why computer does not recognize the printer no matter what I do and how to get the computer to download the driver.

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.

Now, try to reinstall the HP software and check if the installation goes as planned.

If the problem persists, run the following tool:
FTP://ftp.HP.com/pub/Printers/datfileremover/installdatfileclean.exe
Then, run the Setup file and check all difference

Kind regards
Shlomi

Tags: HP Printers

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