OfficeJet J4580 not install correctly regardless of the method
Long story short, I had to uninstall and reinstall evrything and like last time, it will not install correctly.
The manual says to unplug the unit before installing the soiftware I did but it ended up installing without ever making me plg inside. I Reboot and "Document Manager" appears and I install other software from here - all except the picture one thing. But things do not work quite as it should. Doctor Scan and printing HP goes to its process and tells me "the comprehensive software solution for this product has not been installed" and then letting his work - install, I get an error without number, or something else to say simply: 'Download failed'. "." And 'Retry' will not work.
For a HP technician on a Board here I try the following:
Follow the steps below to update the software to the latest version.
First step: clear temp directory
1. tap folder in the race or search programs and files of field
2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
3. proceed to step 2 below
Second step: downloaded and extracted to your system:
1 download the drivers and full software features
2. once the download is complete, double-click the file to extract the software.
3. when the installation window opens, press the Cancel button to stop the installation
4. tap folder in the race or search programs and files of field
5. Locate and open the folder starting with 7z (example: 7zS2356)
6. right click on the folder and select copy
7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.
8 open the 7z, that you just copied on your desktop
9 open the Util folder
10 open the CCC folder
11 start the uninstall_L4
12. once the uninstall is complete, restart the computer
13. run disk cleanup from the tools Accessories\ system under all programs folder
14. download and install the latest version of Adobe flash player
15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.
The problem is not # 12: when uninstalling filled to restart the computer
No uninstall never happens.
In any case then by downloading the installer to complete the installation of the window program tells me to plug in my cable. Well guess what. It is plugged in, but somehow, he thinks that it is not (although any other tried suggests that another part of the HP "brain" knows it's as the other things would have happened if it is not plugged in)
In any case I unplpug and reconnect, I reboot etc etc he still thinks that he's not pliugged in - even if step to ignore the "plug the cable into the part is taken.
Back doctor's Scan and the same thing happens mentoned above.
On my 1st installtion, way at the time where this printer gave me similar headaches, but many things were that it is impossible for me to rmember what finally worked.
Oh yes my OS: Windows 7 Home Premium 64-bit
Thank you
I solved my problem on my own. Here's how:
The method you mentioned has already been tried.
The problem was, I think, to uninstall the HP OfficeJet J4580 and its software a lot, but a lot of files and folders remain and are scattered everywhere and not just in the Program Files folder. This is also true for the registry entries.
So I was all uninstall again and this time made a search for everything under HP and Hewlett-Packard and remove all. After which I also used CCleaner to enter the remaining things in the windows registry - all carefully in all cases to ensure that I have do not uninstall, delete, or remove things dealing with my HP webcam.
Doing so and after a few reboots installation again and this time things developed accordingly.
I must say thatat first, it did not seem as if I had managed since the installtion software always kept thinking my HP wasn't pluggen in and connected. but he has been wrong on reboot everything has worked (except that I had to return to the installtion to install other software associated with it.
Thanks for your help
Tags: HP Printers
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