OfficeJet J4660 all-in-One on Windows Server 2003 R2 - cannot use the scan and fax functionality

Hello everyone,

I recently purchased the Officejet J4660 AIO.  I had to install on our Windows Server 2003 R2 (with all latest updates), being present on the CD of driver for Win XP, I had to download the latest driver (OJJ4600_Corporate_ENU_10 - 55.8 MB) from the HP site.  During installation, ONLY the printer driver has been installed.  I can't use the SCAN function or the FAX software.  In fact, the icons for these two programs not created in the HP program group.  No error message appeared well while installing.

All the world was a program similar and been able to get a work around for this?  I would like to use AIO printer that I bought, not only on the side of impression of it.

Any help will be much appreciated.

Thank you.

Salim

I think that the Acquisition of Image Windows (WIA) service is disabled in your system. Unlike Windows XP or Vista, in most Windows Server systems, this service is disabled by default. You can activate it in this way:

1. right click on my computer and select manage.

2. Select "Applications and Services-> Services";

3. find Windows Image Acquisition (WIA), right click and select Properties.

4. Select "auto" in the "Startup Type" list box in the "Général" tab

5. in the situation 'Services', click 'start '.

Tags: HP Printers

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