OfficeJet J6480 continue to feed the blank sheets after the last page of the print document then blocks.

When you print a document on my OfficeJet J6480, once the last page printed, the cradle of the cartridge moves back several times, then one or two white sheets feed through the printer. Sheets then another feeds and jams, requiring the duplexer to be deleted to clear the jam. This happens on 95% of the print jobs sent to the printer.

Windows XP SP3

Unfortunately, the troubleshooting steps a false paper jam and find a real fundamentally the same.
I included a link to a document that is for a paper jam error. However, I'm sure you did 1st two solutions and if you please go above them, I want you to try, is the cleaning of the rollers and the duplexer and reset the products and checking the firmware to ensure that it is up-to-date. These solutions are listed in the order and you can find instructions step by step in this link for each step. Reset will be particularly important because it is one of the most effective tools to correct the problems of material with a printer. Here is the link: http://support.hp.com/us-en/document/c01312792

Tags: HP Printers

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