Officejet OfficeJet Pro 8600 Plus: Pro 8600 more will not scan from touchpad after updating Windows 10
After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?
You can try to install from the link here:
Before installing the HP software above, please uninstall your previous version first.
During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.
You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.
Hope this helps you.
Tags: HP Printers
I upgraded my HP M9500Y PC from Windows 7 to Windows 8 Pro.
My printer is HP OfficeJet Pro 8500 A910. In Windows 7, all the functions of print/scan/fax worked perfectly.
Windows 8, printing without problem, however, analysis of the file function fails.
When a document is scanned, the printer seems to be analysis correctly, but the destination folder contains a file of length zero with the new file name. I tried the formats PDF and JPEG scans. All attempts to produce files of length zero in the destination folder.
I tried to change the path of the destination folder by replacing the address IP for the name of the PC, but that made no difference. The destination folder is shared correctly on the Windows network and the configuration utility based on the web of HP for the digitization of records indicates that all tests have passed.
What is the sequence of installation for Windows 8 will accept scan-to-folder operations.
You have the latest firmware installed on your printer?
Because of a problem with my modem compatible wireless (the problem being that its ethernet ports became defective), for awhile, I had turn the WiFi feature to provide Internet connectivity to my iMac. Similarly, for the first time, I enabled WiFi on my HP Officejet Pro 8620 so I could keep a printing capability.
Once my new modem arrived, I restored my complete ethernet network between the modem, my iMac (and other devices) and the Office jet printer 8620 Pro. Everything works fine now!
However, the printer Officejet Pro 8620 WiFi ability not shut down despite the operation by an ethernet cable and there is no WiFi from my modem. I know the Officejet Pro 8620 always emits WiFi like my iPad and my iPhone indicate that it is. As my wife is concerned about these RF transmissions that are on the other side of the wall adjacent to our bed, she asked me to turn off the Officejet Pro 8620 WiFi. I've restored the "Default network" printer, but this is not the case.
According to the instructions of the printer, 'Wireless does not work with an Ethernet cable connected to the printer' However this is clearly not there. How can I solve this?
Your WiFi is turned off. Your wireless Direct is not off. Disable wireless directly into the printer. Info is in the User Guide.
I have a HP printer Officejet Pro 8600 N911a that returns the 72234 error code everytime I try to print a document from my Windows 8.1 desktop (HP 1520 t).
Also, there is a single instance of error code 74899
The same document prints fine on my Windows 7 Desktop and my Windows 7 Netbook.
Firmware of the printer is: CLP1CN1416AR
Firmware from the Support Page of the printer appears as: CLP1CN1322CR (2014-07-18)
What should I do next to be able to print from my computer Windows 8.1.
Note: This is the first issue I had with this printer that was bought a year ago.
Hello Steve, I hope you're well
Thanks for getting back to me with your info!
Yes, I would first of all, running the wizard of wireless configuration from the front panel of the printer (installation program, Menu, Assistant wireless network), make sure that the printer is connected to your network, then proceed to uninstall the printer, restart the PC and reinstall them both back on your computer.
I hope that this is the solution!
Have a great Monday!
I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?
Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences.
A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.
Change the default value of letter to A4
Idea of what should be the default paper size is set in the Normal template.
Go to Format > Document, and then press the button layout... .
Set the size of A4 paper, and then press OK.
Press the button by default... , answer Yes to the dialog box, and then press OK.
I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!
About 6 weeks ago, I downloaded Windows 10. Today, I tried to analyze something and received the message "no Scan Options". So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.
You will probably need to reinstall the HP software after an upgrade of the operating system.
Please follow the steps for exactly the problem and check for the difference:
Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.
If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:
HP Officejet Pro 8600 more
My old HP Scanjet G3010 used automatically set up a new folder each month inside the main "My Scans" folder and automatically send the documents to the current monthly folder and would automatically name the docs (scan0001, scan0002).
It seems that the HP 8600 most does not. Is there a place to put in place a framework, or is this not possible with this device?
The Officejet Pro 8600 series uses different drivers than the series Scanjet. For the Officejet, you should be able to change the base file name (while this isn't always 'Scan' 001) and the destination folder. I'll check on mine and see if it creates a new folder for each month.
If it does not create a folder new month, then you should be able to use the scan of third party software that can provide the same functionality. Otherwise, you can create a new folder each month yourself and set it as the default scanning directory.
The hp 8600 more done as my brite Royal paper, what do I do? I get the message that I ran out of paper and must use colorloc paper - why? Also, when I connect my iphone via USB I get a message that it does not - connect help
I appreciate the information provided. I would like you to take a look at the sheet of paper and the paper tray capacity:
Tray Type Weight Capacity Tray 1 Paper 60 to 105 g/m2 (16 to 28 lb bond paper) Up to 250 sheets of plain paper (25 [1 inch] mm stacked) Transparencies n/a Up to 70 sheets (17 mm [0.67 in] stacked) Photo paper 250 g/m2 (66 lb bond) Up to 100 sheets (17 mm [0.67 in] stacked) Labels n/a Up to 100 sheets (17 mm [0.67 in] stacked) Envelopes 75 to 90 g/m2 (envelope of 20 to 24 lb bond) Up to 30 sheets (17 mm [0.67 in] stacked) Cards Up to 200 g/m2 (110 lb index) Up to 80 cards Tray 2
Ok. This is what worked for me. I bought a HP 8600 PRO Wireless today, Sam's Club set it up to print plain paper. Everything was fine. Then I got stock index impression of disorder, 65 lb, 175 g/m2. I kept getting an error "on paper." I changed the mediaprinting preferences: card stock and less paper size: letter of card index. The printer looks bad pick up the first two pages, but then picked up the other four pages and printed. A total of six pages printed on 65 lb, 8.5 "x 11" card stock. I hope this works for you all.
I am happy that the problem has been resolved.
I would be grateful if you can click on the button of Kudo to show that the problem has been resolved.
I'm unable to install a new printer of all-in-one OfficeJet 8600 Plus. I was running through the installation routine when it hit a barrier, that it cannot go beyond. I got the "Carriage jam" error message on the printer screen. I ran through HP Web sites and found one on the point: http://support.hp.com/us-en/document/c02919171
I did everything that the foregoing asked. I pulled the cart holding the ink cartridges and put again. I 'reinstalled' of the carridge another 3 times, and the third time, instead of seeign 'Transport Jam' once again, the machine began to re-start, but then got stuck on a new screen, that says 'printer preparation', with the logo of HP that swirled around, stating that it was ongoing. He spent forever, and when I tried to turn it off, it wouldn't let me, so I pulled the plug. When I plugged in again, I was back to "Carriage Jam". What can I do else?
The guy at Office Depot said to bring it back, and he would exchange for a new (I bought it today). I guess I will, if anyone has a better idea. Thank you.
Sorry to hear that you are having problems.
I totally agree with the guy from Office depot. If you are having problems on the first day, I strongly suggest that make you it
take it to a new. Don't waste your time trying to fix it because you may have a defective product.
These things happen because of several reasons that could happen anywhere bewteen from production to delivery.
I hope this helps! Sorry you had a bad first experience. Totally been there myself and I know how that feels.
The printer works fine with regular paper, but I was not able to pick up the photo paper. The printer keeps issuing the message "on paper." The book that I use is Kirkland Professional Glossy Inkjet Photo Paper (68 lb 10 mil.) Anyone else had problems with photo paper?
The paper is thick.
We recently purchased and installed a HP Office Jet Pro x 576 dw. After the initial Setup, it seemed to work fine. Shortly after, however, the functionality of the computer scanning failed. Here's what I've tried so far:
- I uninstalled and reinstalled and it still does not work.
I will do my best to help you in obtaining HP Printer Wizard to open again. You can also publish this information on the Forums to Support HP Enterprise Business to get more exposure because it is one of the Officejets little business. I would add there is a firmware update available for this printer that can be useful.
Here is a document that deals more with the help of HP printer problems.
There is a place in this document to download a patch for your computer. I hope this will help you HP Printer Wizard to open. Even if the title is a little different from your real problem I had this before work in this instance.
Let me know if you receive any specific error messages. If you can print and even scan using Windows Fax and Scan or paint, then who will confirm that the software installed, the printer is working correctly, and that the only problem you have is with this program a.
I'm happy to help you!
Upgrade to Windows 10 windows 8.1. Printer worked fine for a while. The 8/30 began to have problems with printing. Since then, have run print and scan doctor, installation software and follow all the steps detailed on the support site several times but nothing has fixed the problem. Indeed, after you uninstall as recommended during this process, the pilot don't reinstall it not. I tried to run the full driver package, the base driver package and method of windows driver. It is very frustarting. I've exhausted all possible solutions on the support site. I need to know what to look for and the steps needed to install this driver properly and restore the ability to print. Please help before I think it necessary to change Epson or Lexmark.
Thanks for getting back to me. Knowing that the printer will install properly on a another computer told us there is probably something on the current PC is blocking the installation of installation (the printer itself is fine). Alternatively, you can try to disable the firewall or security programs you have temporarily while you try to install the printer on the computer to see if this will allow to complete the installation.
Just to add: make sure that the printer is on the same network as the PC you install it on. Find the printers IP address in the menu wireless printers and type the IP address in a web browser on your PC. You should be able to access the built-in web server printers if the printer and PC are on the same network.
Here are some steps more to try it too:
Step 1: Uninstall the device:
Just because it is possible that a part of the software package and the pilot has made its way on your computer, I have to you find and remove the installation of the computer files.
- Click on the Start menu
- Click on all programs
- Select the HP folder
- Select HP Officejet
- Select Uninstall
- Click on the Start menu
- Select the devices and printers
- Click on any device once in the file devices and printers just to highlight. Then click on the print server properties at the top of the window
9. click on the drivers tab
10. click on your driver HP Officejet
11 select Remove downstairs
12. in the window Remove Driver and package click delete the driver only , and then select OK
13 click on apply then OK in the print server properties window
14. close devices and printers
Please proceed to the next step.
Step 2: Unlock hidden system administrator account:
- Click on the Start menu and in the box "search programs and files", type CMD
- CMD will fill as a search above, option just right click on it and "run as administrator"
- CMD (command prompt) opens, type net user administrator / Active: Yes and press enter
on your keyboard
- Next, close CMD, then restart your computer
- When your computer is on the newspaper in the new account which should show. It will be called administrator , and you have a password on it.
- If your computer automatically connects to your account after reboot to go into your Start menu, click the arrow next to 'shutdown' and choose 'switch user'. Now log in the administrator account.
- Under the administrator account, please click here to download the package full feature software and driver of your printer.
- Once the download is complete, follow the instructions on the screen to install your printer
- Once installation is complete, please open the HP Solution Center software to confirm the scan software opens and works correctly
- If software HP Solution Center now works very well, please log out of the account administrator and return to your normal user account.
- Under your user account, the full-function software package and the printer driver must show completely installed. Please click on the HP Solution Center icon to confirm if it always opens correctly. If HP Solution Center opens very well please run a test scan to confirm functionality.
If the HP Solution Center software works very well, you need to hide the administrator account.
Step 3: Hide the system administrator account:
- Go to your Start menu and in the box "search programs and files", type CMD
- CMD will fill as a search above, option just right click on it and "run as administrator"
- CMD (command prompt) opens, type net user administrator / active: No. and press enter
- Next, close CMD, then restart your computer
- When your computer turns on it please test the software HP Solution Center again to confirm that everything works again according to normal.
Let me know the results of these steps, good luck!
I am trying to print on paper legal and necessary only 5 copies. After spewing of 17 full copies and 4 partial, I turned it off in the hope that it would stop. Fortunately, when I turned it back there. I'm not a computer guru, so a lot of the phraseology of the aid might as well be Greek to me.
I've had my printer for about a week now and have not had this problem because it happened first, but I would like to know how do I cancel a print job, just in case it never happens again. It is also interesting that this happened when I was printing on legal-size paper. (Thank God, I don't have to do very often!)
Thank you in advance for any advice you can offer.
When a document is printing (or was sent and is about to print), there will be an indicator at the top of the screen, with an X white within a circle and print. Touch and it displays a screen with a rex from X in the lower left corner. Press X to stop printing.
Note that if a print job is always sent from the computer, it can take a long time for the printer to be ready for the next job. The printer stops printing immediately when you press the red X, but the computer can continue to send the rest of the job that will be discarded by the printer.
Bought new HP all in one office, cannot print from online or programs such as MYOB. Click on print properties paper winding watch box, then nothing remains right on this continuous. I ran the Scan Doctor still does not. Worked perfectly prior use of the HP all-in-one. Plugged in usb, tried to use wireless, everything is installed. Please help, I am so far behind in my accounting because of the wait on a new desktop computer. Thank you.
And by the way, HP helped great!
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