OfficeJet Pro 476DW: pin lost to OficeJet Pro 476DW

Similar Questions

• OfficeJet Pro 8600 Plus: Officejet Pro 8600 Plus 'Sweep of Pin code function' Windows 10?

  In Win7 that I could click on start/programs go to HP, click on and he would drag with various categories which was Scan. I could then pin the shortcut to scan on my desktop or start.

  However, falls with Win10 you click on all the Apps/HP Officejet Pro 8600 most and there is nothing to see but pin all of the module that is already on the desk of the installation.

  How can I get just the pinned shortcut to scan?

  I tried directly open scan with the .exe only two that had the word scan in the programs but the scan did not open.

  Mark

  Hi @markg2,

  Thank you for showing your interest in the HP's Support Forums!

  I see that you want to create a shortcut to the HP scanning. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrating this is for you. Windows 10 has made some changes, so that the steps are slightly different from Windows 7.

  Please follow these steps as a guideline:

  1. First of all, we need to locate HP Scan where on the computer. The default location is in Program Files. For example, C:\Program Files (X 86) \HP or Hewlett-Packard.
  2. Go to (C:\Program Files (X 86) \HP or Hewlett Packard HP Officejet Pro 8600 Plus\Bin)
  3. Right-click on HP Scan, and then click send to.
  4. Left click on desktop (create shortcut) to place the shortcut on the desktop.

  For more information, see this paper:
  Create the shortcut on the desktop in Windows 10 for a program (announced)?

  I hope this information is useful. Please reply to this message with the results. Good luck!

• OfficeJet Pro 8100: Lost my printer drivers (after a Windows 10 update)!

  Hello

  After the recent Windows 10 updates (one installed on Christmas day), I lost my (custom installed) to the printer drivers. No big deal I thought, ONLY MIcrosoft MOST inconvienience - I'll reinstall just them. But when I open the properties of the printer Panel, I found that ALL ADVANCED TAB where I needed access to reinstall drivers is now GRAY and completely unaccessable! I not only lost my custom drivers, I also lost my second tray of the printer (installed optionally) capacity! YES, MERRY CHRISTMAS!

  Now I need help to reinstall (they gave me specific instructions for installation, so I won't bumble worse trying to install them differently (as a regular driver) without confirmation first.)
  This is a PERFECT EXAMPLE of why we should be allowed to choose for outselves when and what updates to install on OUR computer! I checked the Windows Update history and there is NOTHING there that would strike even he would have had to change printer drivers, nor I anthing that would affect them being changed (for example, allowing control HP from my PC to automatically updated drivers), but clearly something changted them.

  What I HAD... I use a printer Officejet Pro 8100 bought two years ago February next with the option second tray of the installed printer. I also use Officejet 8600 drivers in order to be able to print my graphic files properly (these drivers were recommended on this forum once I have posted having problems printing after the first installation. These drivers worked PERFECTLY in all of my PC (running Windows XP, 8.1, and 10), but now with the missing options, everytting is printing through the upper status bar (where I have a THICK paper). I don't have the ability to choose which try to print (Tray 1 or 2), and I need to change paper whenever I want to print on different paper (I always had a THICK paper on top (Tray 1) and plain paper in the lower part (tray 2) because it would not print thick paper from the tray at the bottom.

  To use the 8600 drivers, I was given specific instructions (on this forum) on install in the section "NEW DRIVER" of the ADVANCED TAB in the properties of the printer. Now that I don't have access to this tab, I need to know if there is a way to access new (my preferred method) OR another way to install (for example just install them as if I would install the printer (8600))?

  It's free enough explainatory tab FULL area is GRAYED OUT, but in case there are any doubts, I have attached is a screenshot showing what he looks like.

  I apprecate any help you could offer.

  Kind regards... Chugbug

  

  OK, now it's really WEID!

  I tried during the last 24 hours to get to the Panel in question, including the restart of Windows at least half a dozen times without success.  But now tonight after that I dug around the different tabs, once again, INCLUDING clicking on through security and permissions panels (but not to make changes) AND for posting my question here, all in the advanced Panel was suddenly accessible once more!

  I reinstalled my 8600 drivers again, then reset my printing (default) preferences (paper 2 / plain plateau), and everything is good again (kumbaya...)!

  Good thing, I took a screenshot of it (grey) or I can't believe myself!

  Happy holidays!  Chugbug

  Screenshot showing access with my 8600 drivers installed:

  

• HP Officejet Pro K8600: HP Officejet Pro K8600 - is no longer connected, print - driver lost?

  DISCLAIMER: I understand that it is a large display. Please, please read it carefully before suggesting the diagnosis. While I'm not an advanced programmer, I am very computer and am usually able to solve minor to somewhat advanced questions. However, I've exhausted my knowledge and my skills to no vail here...

  CLARIFICATION:

  I use a processor 3 GHz Intel i7, 12 GB of RAM on Windows 7 Pro 64-bit (Service Pack 1) OS. My printer is a HP Officejet Pro K8600 - it is NOT an all-in-one printer. This is a printer large format, single tray. I have Avast Home Free edition runs on the PC as well as SBSD and widows firewall ACTIVE. In my Panel "Devices and printers", it also shows that I have the following 'printers' installed: Adobe PDF (copy1), Fax, Microsoft XPS Document Writer, PrinterShare, Quickbooks PDF Converter, QuickBooks PDF Converter 3.0 and send to OneNote 2010. Windows Update has been on 'Manual' which allows me to choose which updates to install and when. However, at some point during this troubleshooting - I for 'auto' changed, so I don't think there are a few updates to Windows that has been installed automatically.

  Just for additional notation, I also use a double 4 operated by two NVIDIA graphics cards monitor display monitor. Not that it should be any problem because I use this configuration for some time. However, I was surprised to find that some software does NOT support more than two monitors. Very strange.

  SCENARIO:

  This printer is about 6 years old. It has been a great printer and I rarely had problems with it apart from maintaining normal jet ink and minor errors. I have been successfully connected to the current computer at least 2 years. Once again, never problems. The printer is connected directly to the computer using a USB standard cord - less than 12 feet long. Printer is also shared on the home network and I can usually print using my laptop in the network without any problems. Printer is on a shelf on the wall above my workstation.

  QUESTION:

  PART A: Two days ago, I was about to print a simple, small Photoshop CS3 PDF image. It is a daily task - size of the document was less than 11MB. The printer has not initialized as usual - I noticed that the light flickered.  But the printer is trying to print (print head not move not, does not feeding paper, no noises). So I tried to follow the standard troubleshooting methods by which is obvious - restart the printer. The flashing light has not disappeared. I have checked for jams, reinstall the carttridges and opened and closed all the doors - and then restarted the printer again. I also restarted my PC at the moment. Aware of the printer light continues to blink. I then the 'X' button on the printer while the printer power off and power it back up. This (I believe) ran a diagnostic standard and print a test page. Everything seemed normal on the print. Power led is no longer flashing. I have Open the printer only and cancelled all documents -removed something that was there. Schecked double for all other printers (I) with the documents in the respective queues - nothing found. Also noticed that the printer status is "Offline."

  PART B: Now, I decided to print a simple Word document. This time the printer did nothing. No sounds, no lights flashing and no movement of the print head. I decided that I was going to unplug the USB from the PC and plug it into another USB port. This caused Windows to try to 'install' the printer drivers - I assumed that they would be fair here. However, I got the following popup status of driver-

  

  This, of course I worry about. Again, I have anoccupant to print a regular Word document. Printer has not responded at all. So I checked the devices Panel and printers and found that the printer has been listed but showing "status: troubleshooting needs. I right clicked on the printer icon and clicked on "Troubleshooting". Then I got this-

  

  Then I clicked "Apply this correction" - which was not a "fix." Simply, she re-launched Windows in order to install the driver. Which resulted in the same popup indicating the status of driver install - but have not installed. I checked the policies of the printer to make sure that no documents were persistent. There is no document for any printer listed.

  PART c: Now, I go to support and download the section of the HP Web site for my printer model. I have download the latest package of driver/software for my version of Windows. Once the software installation begins, it ends up by asked me to unplug the USB for my printer. I did it. Then later in the software/driver installation, it asked me to re - connect the USB port of the printer to the computer. I did it. Installation window has detected the printer, and a second course contextual view displayed between PC and printer - steps 1-6. The process seems to hang on step "5 of 6". Then I finally get it.

  

  The 'help' was not very helpful here. Basically 3 options:

  1. Make sure the device is connected to your computer and turned on. Click on the "< back"="" button="" to="" try="">(I tried this - even doesn't have a result). "
  1. If the configuration of the device does not complete, some hidden configuration commands will be over. Click on the "< back"="" button="" the="" wait="" a="" few="" minutes="" for="" the="" device="" setup="" to="">(also tried - waited 10 minutes - still not)."
  1. If the problem persists, check the troubleshooting section in the Readme file, located on the CD-ROM. (printer is 6 years old. I don't have the CD. At installation of this download. If it was not very useful).

  So I you click on "next >" and received a message that basically says that the installation was a failure and I should try again or contact support manufacturing.

  PART D: I found an article on the forum to Support HP here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officejet-Pro-8600-driver-not-installi... I followed BharathKumarK's long troubleshooting suggestion. did everything exactly as shown. No problem is. This does not solve my problem. I again ran MSCONFIG and passed my services and selections start back as they were before this troubleshooting. Once again, restarted my PC and started searching on Google and HP for more responses. Printer was still in "Troubleshooting" in Control Panel devices and printers (as in part B above).

  PART e: I found an article on the Forum of Support HP, who suggested to use the "HP Print and Scan Doctor" to solve problems. I have downloaded and installed on my PC. The program Ran. It considers the K8600 printer and I clicked to move forward. Then I get this message-

  

  I know by the failure of installation described in the PART C it was true - thank you for what is obvious. At this point I quit a job for a whole day solve this printer. Then... of course I click on 'Get Installer' -knowing full well it's doing nothing, most I've tried to do. Yet, I'm still as advised. Download the driver/software package. Followed the steps - even ONCE got to 5 from step 6 and hook - finally showing all the same mistakes as in PART C.

  PART f: now I'm suspecting there may be cord issues. I have a HP Officejet H470 in the closet. I have it pick up and borrow the very short USB cord of this printer. It is a USB cable that is supplied with this printer. I have disconnected the K8600 current USB cord and plug the borrowed cord -it was too short to reach my office upstairs. So I put on my laptop. It is also a processor 2 GHz Intel i3, 6 GB of RAM on Windows 7 Pro 64-bit (Service Pack 1) OS. I have connected the printer to the laptop. Open an regular Word document and print. It successfully to print! I thought I had found the question - faulty USB cord! # Because of the way that the printer is on the wall and the cord is so short, I had to unplug the laptop USB to the laptop. Now, I come back and try printing another document I needed - I think that it was something from the internet. I pick up the laptop and Plug the printer into the laptop. Send the print job, printer sounds like it is about to start printing and then... nothing. The printer power light begins to blink. So I tried the same basic troubleshooting - restart the printer, by restarting the laptop... etc. I have to unplug the printer from the laptop. Finally, received the fire of the printer goes in now the key 'X' on the printer while the power on the bike. For the moment no diagnosis is printed by the way. Now I Plug the USB into the laptop. Windows picks it up and tries to install the drivers... as in PART B above. Now I'm back in the vicious circle of the same question on the laptop troubleshooting. Which I followed the PART Aand PART B , PART C... .the everything with the same failure.

  PART g: Now I'm frustrated beyond comprehension. It's day 2 of troubleshooting! I need to get back to work. I decided to leave the only K8600. I have to turn on the HP Officejet H470 mobile printer. I plug in the laptop - as I still need to print a working document. Windows picked it up and I got the Windows Installer popup of pilots. Got EVEN COULD not install driver message described in PART B!

  BOTTOM LINE:

  I need a printer. Printers that I have in my office are now overpriced paperweight. I don't know if it's printer problem, cord issue, Windows 7 problem or USB port problem... but I need help. So I spent all the morning writing this as detailed as possible, in an effort to last stitch to beg for help! Someone at - it still reading this? I swore if someone suggests one of the steps I've already tried... I think I'll hit the roof!

  Thank you

  Benji

  @John_Getzke

  Your last solution doesn't work anymore. HOWEVER... I have found the solution in an IMPROBABLE PLACE!

  Was this morning in Microsoft Excel and clicking on enter far into my stats in morning, and strictly out of habit, I clicked to print. It gave me an error message that I had never seen. (photo here)

  

  So I googled "error message 'The domain Active Directory Service is currently unavailable'". I came across a Microsoft support forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/when-searching-for-a-printer-i-get-error-the/e3681f75-93bc-4779-88e2-dd0e5192202a

  Someone on this forum (several entries) suggested something on Notepad.

  I thought that "it IS STUPID! IT DOES NOT WORK! "But what the 7734... I'll try it anyway... IT WORKED!

  SOLUTION

  1. open Notepad.

  2. under file > print.

  3. click on "add a printer".

  4. a pop-up window displays and asks if you want to set up a LOCAL or NETWORK printer. (Mine was LOCAL)

  5. Select the printer port (mine was USB001 (virtual printer to USB port))

  6. you continue and gives you choices for type of printer on the left (IE. HP, DELL, BROTHER, etc..) (Mine was HP)

  7. on the right, you select the model of your printer. (Mine was HP Officejet Pro K8600)

  8. click Next, and a prompt QUICKLY introduced me with (over quickly) status bar and went to options "Printer Name" and "printer sharing."

  9. the last prompt allows you to "print a test page.

  I clicked on the test page printed and was SUPER HAPPY here my printer immediately start printing! Boxes printing and notebook. I went back to my Excel file. Clicked on print and VOILA! Print like a charm!

  I really hope this helps someone else out there. I wish I could tell you why it works or what was stopping Windows and HP of the installation of the printer, but at this point, I really don't care. I CAN PRINT AGAIN!

  Thank you John for trying to help with this problem!

• OfficeJet Pro L7780 lost the ability to duplex print

  Just applied the 'Solution' for a digitization apparently resulting from 8.1 Windows upgrade problem.  So now I can scan once again (Yes!).

  But now I can not apply the ability to automatic printing on both sides.  When I try to configure the printing preferences for duplex printing, I get this error message:

  "Address of the 0x5b71c880 function caused a protection fault.  (code 0xc0000005 exception)

  The application property sheet pages may not work properly. »

  And when I try printing duplex installation features page I get an error of "Incompatible print settings.

  How can I get this feature back?

  Hi @jk13921 ,

  Thanks for the reply!

  I have more than a few suggestions for you to accomplish all the Windows updates and then, if necessary, to perform a level 3 Uninstall to remove all of the printer software and driver and reinstall.

  1. perform all the updates of Windows, including all those in option too: Windows Update

  2 Uninstall (level 3) HP Officejet Pro software and driver removal utility

  3 reinstall using the printer HP install wizard for Windows

  I hope this helps!

  Kind regards

• HP Officejet Pro 8600: what is error 351 for HP Office Jet pro 8600 all-in-one

  I can't send or receive faxes on my HP Officejet Pro 8600.  I get a 351 error when I try to fax.  Can you help me?

  Here is the solution for error 351 and causes:
  Cause 1: the remote computer did not a command to fax on the local computer as the connection has been lost. These errors can occur if the phone lines in the region to be faxed are old or there is noise (static on the telephone line). Other reasons can include power outages and other problems related to food.
  Solution: New attempt to receive faxes when telephone line conditions improved. Call phone provider if the driving conditions fail to improve.

  Cause 2: The call waiting service can cause this error. The "click", heard a call incoming, is actually a momentary break from the line.
  Solution: Disable the ECM. Errors might still occur and could lead to a degraded on the received page image quality. However, the ability to send the entire document will be improved.

  Cause 3: The remote user pressed the Stop key while the reception was underway. In rare conditions, incompatibility between the two machines could cause the remote machine to abandon the call.
  Solution: Try to send to a lower bit rate.

• OfficeJet Pro 8600 loses the wireless connection

  I have a 8600 OfficeJet Pro (n911a), which has lost its connection with the PC. The computer is running Windows 7 (64) and work very well for several months. Recently, when you try to print, the following message is displayed. I did several searches on the web and found that this has been a problem in class, but no clear solution. The only thing I tried was changing layout alarm ink 'always' to 'then of printing"that someone has suggested, but that did not help. Other bids I found indictate that this problem occurs when the printer is idle for a few hours, but restart it restores. This isn't the case here. The following error message:

  

  Any advice/suggestions/etc are welcome. Thank you in advance.

  Well, the problem was solved by uninstalling the software, and then reinstall the latest version of HP.

  The only reason why that I did not it was in the first place because many comments I've seen on this issue before said they had already tried that and it didn't work. So, I didn't see no reason to waste my time trying something that might take a lot of time with little chance of success. However, the printer in question was still under warranty, so I was able to communicate directly with HP and it's what they me ultimately do. I was online with them for nearly 90 minutes to try other things first, but this is what worked in the end.

  If you decide to try it yourself, I would say that you do not forget to completely uninstall the current version first. The tech. I chatted with told me that it would be unnecessary, but do not do so caused several other problems. I finally had to do a system restore, and then try again until it would work.

  So far so good.

• My blue ink in HP Officejet Pro K550 does not print, even though I tried to put in a new cartridge.

  My Officejet Pro K 550 printer, has lost its ability to print blue ink, but I tried to change the cartridge. Other colours and black work well.  Can you give me any advice as to what may be wrong?

  Hi Linda,.

  I found some of my colleagues who have worked on this printer. There are some things to try, however, it is not all good news.

  The engineer estimated that on the print head nozzles may be clogged for 2 reasons. The first is that there is only some residue ink. Here's what he said: "perhaps you can suggest to the customer to try to remove the print head (just the print head which has cyan nozzles), use a cotton pad or damp cloth to clean the residue of ink around the nozzle. Replace the printhead, and then do the cleaning sequence that the manual says. This procedure might be able to recover some scenarios of nozzle clog, but he's going to use up little ink. »

  However, it may be that air took the print head: '. '. If the print head is deprimed, that means air penetrated in a certain room after turning on which can never be purged, causing not able to sink more ink. In these cases, I think that the print head should be replaced. »

  The engineer also spoke with assurance of customer, who believes that this particular product is past its end of life, which means that it is technically longer than Hp designed to operate. I know that you only had 3 years, but you want to be aware of this.

  Karen

• OfficeJet Pro 8600 D949CA: Scan of Cant to PDF after upgrade Mac Sierra 10.12

  Just upgraded to mac Sierra 10.12 and now scan to PDF to the computer does not

  error: "a required software component is missing or damaged. Please reinstall the software for your device and/or check your hard drive for problems. »

  Then I downloaded the latest version of the driver, but when I click on HP Utility & Scan to computer it gives error

  "Software required for the scan of the computer could not be located on this computer.

  simple scan software can not find him as either

  but disk utility works insofar as I can print on printer

  Summary:

  I installed the latest driver after upgrade to Mac0s 10.12 Sierra

  I can not scan to PDF & send to the computer

  Feature product number: CM749A

  Name of device model: HP Officejet Pro 8600 N911a

  Device serial number: CN34SBXG0H05KC

  Mac OS version: 10.11

  Service ID: 23226

  Hi @orangecowboy,

  Thank you for reaching out to the forums! I understand that you have problems of digitalization in PDF format for the Mac since the upgrade to the Sierra. I'd love to help you.

  Try the following steps to see if they will solve this problem: Scan network connection is lost (Mac).

  You have the option to allow the scan to computer?

  I have provided a few steps to manually remove all the old software of the printer and reinstall the latest drivers again if you still have problems.

  Here are the steps: Uninstall HP Printer (Mac) software.

  Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, HP IO and trap of HP monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.

  Restart the Mac.

  Empty the trash.

  Once connected, repair disk permissions.

  1. On the Dock, click Applications, then utilities.
  2. Double-click disk utility.
  3. Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
  4. Click repair disk permissions at the bottom of the window.
  5. Once the repairs completed, restart the computer.
  6. Restart the computer.

  Install the latest version of the software: HP Easy Start.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

  Hello HP Forum,

  I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

  I could really use some help please! If not, I just lost $170 on this thing.

  My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

  Thanks in advance,

  HPOJPro8710

  Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

  Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

  I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

  Hi, seems that your computer is powered off the USB ports to save energy.
  Check in the Device Manager.
  Check under USB controllers.
  Check all USB hub root.

  Select power management and ensure that:

  Allow the computer to turn off this device to save power is DISABLED.

  Use a USB cable of good quality, not more than 6 feet long.

  Connect the 8710 directly to a power outlet wall.

• HP Officejet Pro 8500 a: HP Officejet Pro 8500 has come looking for the paper.

  Hello and thanks for any advice.  I have a HP OfficeJet Pro 8500 started a clicking then that he was trying to pick up the paper for printing a document and then received a paper error output (bin was full).  I removed all the paper and found a small plastic piece 1/4 inches long and looks like a piece of home (he's not... looks like only). I replaced the paper and tried to print.  I opserved that the mechanism of paper collection has diminished, but the wheels do not turn. I manually pushed a piece of paper in front of the van and it printed.  The collection of paper wheel is the problem... is there an available spare part?

  Hi dwaryk,

  Thanks for joining the forums of HP's Support with your request.

  I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer that seems to have lost perhaps a part and the mechanism of paper collection has stopped working. I'll help you as best I can.

  I checked the list of replaceable parts for this printer and who find that the mechanism of collecting paper is not a replaceable piece by customer. If the printer is broken, a replacement may be your only option.

  I suggest you contact HP support. They could have an option to replace/upgrade the printer that you could save a few dollars to the retail costs.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• HP Officejet Pro 8620: iPad connects to the printer

  My iPad 2 Air do not print to my HP Officejet Pro 8620 although my iPhone 6 prints very well so I don't know the connection Internet is good and the printer works

  Hello

  He recently lost connection or is this the first time you tried?
  
  Try to restart your iPad look - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password.

• HP officejet pro 8600 more: shortcut for scanner

  Please help me for that shortcut to scan to the taskbar.

  Hello

  Please, first try these steps (for Windows 7 only):

  b click Start then all programs,

  b click HP,

  (c) click on HP Officejet Pro 8600,.

  (d) right click HP Scan can send ro Desktop,

  (e) right click HP Scan shortcut on the desktop and the Pin to the taskbar.

  

  If you could not see HP on the step (b), you must use the Office HP Printer Wizard.

  Kind regards.

• HP Officejet Pro e-all-in-8610: scan to email

  I got my printer put in place so that I could scan something to my personal e-mail but my password recently changed on my email account, so it is no longer lt me scan.  When I try it says the password is incorrect, but I can't understand how to change the password in the printer so that it can connect again.  Help please!

  Spoiler (Highlight to read)

   

   

  Hi @lmdant02,

  Thank you for joining the HP Forums!

  I understand that you can't replace your password with your HP Officejet pro 8610 e-mail scan and I am happy to help you!

  Use the built-in webserver (EWS) to set up scan to email.

  NOTE:

  During the process of setting up profile, you may be prompted for the name of the SMTP server, SMTP port number or authentication information. You can contact the electronic/Internet mail service provider or system administrator to get the information. SMTP server names and the names of ports are usually easy to find by doing a search on the Internet. For example, to use terms like 'the gmail smtp server name' or 'the yahoo smtp server name' research.

  1. In the Dock, click HP utility.

     • If the HP utility is not on the dock, follow these steps:

       1. Double-click your hard drive.

       2. On the left, select Applications.

       3. Double-click the HP folder.

       4. Double-click the HP utility.

  2. Click Scan to E-mail, and then click on Start scan to E-Mail Setup. The integrated Web server opens in a new window.

     NOTE:

     If you get a message saying "Safari cannot verify the identity of the site", click on continue.

  3. Click the scanning tab, and then click Scan to E-mail Setup.

  4. Click outgoing e-mail profile.

  5. Click new and then enter your email address.

  6. Enter a name to display the control panel of the printer to identify the profile of this email.

  7. Enter or confirm the appropriate SMTP server and SMTP port information.

  8. If you usually have to enter a user name and password to connect to your e-mail account, enter this information in the fields of electronic authentication.

  9. Click Next.

  10. If you wish, enter a PIN to restrict access to this e-mail security profile.

  Source: analysis of the Panel (computer, email, MEMORY or network folder).

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!