OfficeJet Pro 6230: Error Message: incompatible print heads

The printer is not even a month and has worked perfectly, until last week when he simply stopped Mid-print page. There are no jams, no flashing lights, it just stopped printing. I turned it and turn it back on and that's when the ink lights began flashing. First there was black ink, which I changed with a new cartridge (even though I know that the configuration it was not empty). Then each colored ink lights began flashing. I replaced all four cartridges with the new HP ink and the Scan doctor says that the print heads are alternately missing, damaged or incompatible. The message passes whenever I check. I am at a loss and impossible even to contact someone to get this repaired thing (because it is still under warranty).

None of the troubleshooting techniques worked. I had all the tried before they have been suggested, so I ended up contact HP and receiving a replacement printer. We'll see how it goes.

Tags: HP Printers

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