OfficeJet Pro 6230: Print head: missing, defective or Incompatible

Similar Questions

• HP Officejet Pro 6835: Print head: missing, defective or Incompatible for 6830

  My 8830 printer is only 6 months old and today I just received this message "print head: missing, defective or Incompatible. Tried to reset and same question as other messages. It seems that he is a typical problem with this printer. Someone can help or will it take to complain about Costco for the sale of this product?

  Hello
  
  Thank you for using the HP forum.
  
  If you receive this error, is there nothing more you need to do, except to contact support.
  
  Depending on where you are in, please select the appropriate link:
  
  Series 6800 printer supports training US, Asia
  http://support.HP.com/us-en/document/c04839288
  
  Series 6800 printer supports statement Europe Middle East Africa
  http://support.HP.com/us-en/document/c04839289
  
  Thank you.

• Officejet Pro L7780 print head error

  I have a Officejet Pro L7780 all-in-one. Recently, it does not work due to a print head error (printhead missing or damaged M/C). Help, please.  Thank you very much.

  Hello

  Use the following link to complete the troubleshooting steps.

  http://support.HP.com/us-en/document/c01446637

  If you still receive the error message after you perform the steps in troubleshooting mentioned in the document, then try cleaning print head in the printer menu.

  Installation Menu - Tools - cleaning print head

  Configure the Menu - Tools - align printer.

  If none of these help then try this reset... This reset will restore the printer to its factory settings & will clear all the settings of the printer.

  Unplug the cord from the back of the printer while the printer is always enabled.

  Now hold "# & 9 ' buttons on the printer and connect the power chords while pressing the 2 keys. Wait 10 seconds, then release the keys.

  If the printer turns off automatically, then wait for 10secs. and then turn on the printer using the power button on the printer.

  I hope this helps.

• OfficeJet pro 8500: print heads and things

  OK, maybe it's a bit confusing. I have three printers Officejet 8500. No. 1 went into a never-ending cycle of clean print heads (after more than 30,000 pages) and without me being in the room the right side of the printer depot of ink on the table. Tried the reset but not good. Bought a second hand and after a few weeks, it came in paper jam mode. Could not resolve so finally bought number three. Works a treat and has no problem. Numbers one and two are for recycling. Print heads removed and stored in an airtight box with damp cloth. What is staging. Now after spending all that money, the last thing I want, it's having problems with number three. However, I have three cartridge sets new and unopened from PC World (their own brand) which cost £39. They came with the number two of the machine. They are not dated and has no way to know at what age they are. They are not oem, I can't any advice on their likely performance, but what worries me, is can the ink begins to solidify and block print heads as they age? Like I said they are still sealed. If I change the cartridge and use a spare set of the print heads to check the print output and that something is wrong if I can swap cartridges and print heads back without the printer enter the cycle of constant head cleaning. I know there have been issues with these printers but mine is on 27 000 pages and all tests are reports back in good health. I have also several chips of HP cartridges genuine that I can use.  Sorry as that a little long-winded.

  Hello @notahappybunny,

  Welcome to the forums of HP.

  I understand that you have some questions and concerns about your ink cartridges non OEM 8500 and some.

  I would like to help.

  The following document explains on the expiry of the ink.

  Consumable inkjet HP - ink Expiration

  From what I've read, it's I think I understand that the ink may change over time.

  Because ink is sealed I don't think they're going to solidify, but the pigment used in the ink may eventually separate from water. This will certainly cause print quality problems.

  In addition, your first 8500 printhead might not be good.

  A bad print head may cause the impression of entering the cycle without end cleaning.

  I hope that I have answered your question.

• Officejet Pro 8600 print head error message

  I get an error message "print head seems to be missing, not detected, or incorrectly installed. Printhead missing or failed. "I followed the solutions provided on the printer as printer be disconnected and reconnected. out of the cartridges as demo showed. Everything was going well. Reconnected to the router wireless system. All to nothing does not. I bought this printer in February of this year and had no problems until this has happened in the last few weeks. It is still under warranty. I need this fixed or replaced immediately. What should I do? Thank you for your help.

  Hello

  Please click HERE to access the procedure which should solve the problem.

• OfficeJet Pro 8000 print head

  Print head cartridge and start buttons falsh button all at the same time and momentarily. Following aid online - electric disconnection for 5 minutes and turn it on again and hold the resume button when the lid is open I just can't get the cart of the printhead to move his right hand positioning in the middle to remove and clean the print head. What is the solution to this you problem? Is there another way to reset the printer?

  Hi @Steve150951,

  Welcome to the HP Forums!

  While doing some research, it is essentially the only way to get the impression transport move above. You can try to disconnect again, press on and hold the power button on the printer for at least 10 seconds (it drains any excess power it can hold) and then try again.

  If it still does not move, the transport can be taken on something or something could be taken in this regard. This stall Transport document may help in getting it to move as it will advise where to check for jams/obstructions.

  I would like to know how it goes for you

• OfficeJet Pro 6835: Print head problem

  Getting the message print head problem. I checked guaranteed, says it is active, but when I click on contact HP support, I get the following: "this product is is more served by HP.» You can search for possible solutions on this Web site.

  It absolutely won't let me access a form to fill for the customer support, nor give me additional info on how to solve this problem. Any suggestions?

  Step 4 don't give me the phone number and the file number. This option is chat or twitter. Waiting for chat now. Do you have an indication that the warranty was until December 29, 2016.

  Edit: Cat ordered a replacement with an order number, so I think we can close this.

• HP Officejet Pro 6830: print head

  print collapsed in the middle of the page.  screen says just problem with printhead.

  E troubleshooting steps in the document, itcan help solve the 'problem with printhead' question on your Officejet 6830. Most likely, you will need to contact HP for service.

• HP Officejet Pro 8600 more indicates 'missing or does not print head ". I followed HP 4 instruct. Help

  HP Officejet Pro 8600 more indicates 'missing or does not print head ". I did 4 HP instructions and now I'm #4: contact HP. I cleaned the heads, replaced the 4 cartridges, removed and replaced the unit restarted, everything. Now what?

  There is a document with measures to help address the missing or condition is not the print head.  This document can be found here.

  From your post, I understand that you did some the most of these steps, but run Solution 4: replace the print head.

  If you are still in warranty, HP can replace the printer/printhead without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• : Officejet Pro printer Officejet Pro 6230 6230

  I need to replace the ink cartridges, and the instructions that came with the printer do not explain how.

  I not sure how to open the printer to get the cartridges.

  This information will be included in the new cartridges?

  @popoo

  The following document explains the procedure - and provides a video too:

  Cartridges for HP Officejet Pro 6230 x Series

  Printer:

  Printer HP Officejet Pro 6230

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• HP Officejet Pro 6230: validation failed to print on printer HP Officejet Pro x 64 series

  Why I get the message"Validation of the printer failure '? It worked very well, but as soon as my warranty expired, my printer isin can't work, not AT ALL.

  I bought the new ink through the HP online store and it is unusable because of this problem of 'Validation '.

  Can someone help me please?

  HP Officejet Pro 6230 x Series

  Service ID: 25077

  Serial number: [personal information]

  Firmware version: AGP1FN1423AR

  Hi @lowpro50,

  I would uninstall all the software for the printer. Here is a document of support for reference, if needed - uninstalling the software of the printer (Windows).

  Try using the HP printer installation wizard to install the software. This tool with to find the most recent version of the printer software and help with the installation.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• HP Officejet Pro 6230: HP Officejet Pro 6230 problem

  My officejet pro 6230 has all the lights above the ink colors flashes way slowly from left to right. The printer will not connect to our wireless network and is not recognized by the computer. This all happened after the replacement of all the ink cartridges. Any help would be greatly appreciated. Thank you

  Hi user,

  It seems that your print head problem.

  HP released the document for that matter. Please follow the document to solve the problem.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6230-ePrinter-series/5390318/model/5390319/document/c04839288/

  Hope this will help solve the problem.

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

  As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

  When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

  The steps I've tried:

  plugged the power supply into the wall outlet

  roller cleaning

  THERE IS NO PAPER or PAPER PIECES BETWEEN ROLLERS (I checked like 20 times)

  reset the printer

  There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

  I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

  It is plugged into USB

  The main problem is the paper jam error.

  I don't know if the stuck carrier of ink is the cause.

  Hi @Comp-Tech.

  Thank you for joining the HP Forums!

  I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

  Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

  Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!