OfficeJet Pro 6830 e-All-in-one: print heads

My 3 in 1 printer is from 1 to 2 weeks and a print head is missing/driveway/notworking.  I tried the suggestions on the HP site and did not work.  I have HP printers, but they last for more than a year.  I did a diagnostic and it tells me that health of the print head is "good".

If it is a common problem, why we can not buy or install a print head.  Someone at - it the problem just over a year?

Hello

Thank you for using the forum.

If you receive this printhead error, is there nothing more you need to do, except to contact support.

Depending on where you are in, please select the appropriate link:

Series 6800 printer supports training US, Asia

http://support.HP.com/us-en/document/c04839288

Series 6800 printer supports statement Europe Middle East Africa

http://support.HP.com/us-en/document/c04839289

Thank you.

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

Tags: HP Printers

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