OfficeJet Pro 6830: Officejet 6830 noise

Since the automatic last update (a few days ago), my printer started making a rhythmic whining sound (similar to an old dial-up modem) when it is in standby mode. The noise comes close the power supply to the back of the printer. Whenever the noise happens, it is accompanied by a twinkle of a yellow LED near the input power agreement.

I removed the power cable from the surge protector and plugged directly into the wall, but the problem persists. If I turn off the wireless feature, the noise changes pitch, but continues. The noise stops when the printer is turned on and working. I checked for new updates, but the printer tells me that all the current updates are in place.

I wish I had this going away, as being close to the printer (in my living room) is driving me crazy unless I unplug it.

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Hi people, can you please try the latest firmware (published June 1) and let us know if that fixes the problem?

http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0KGTE30AQO5O3KA30R1

Thank you

Ciara

Tags: HP Printers

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