OfficeJet Pro 6830: pdf scanning HP some programs do not recognize as a pdf file

When the scan and save a document in the ADF in pdf format, the resulting file can be read by Adobe or Foxit.  Since it is generally slightly wrong, I try to use A-PDF Deskew to straighten that translates into a dialog box telling me that the file is "not a pdf file or is corrupt.  I can work around this in print using several programs pdf print to produce a pdf file that A-PDF Deskew will accept.

Hi @Sazquatch,

Welcome to the Forums of HP Support!

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    I have a HP Officejet Pro L7590 all-in-one connected to my iMac OS X Lion 10.7.4 running, and I can't Scan functionality.

    When I set up the device, it does not recognize that there analysis ability, if I try to scan from the Preferences/Print & Scan window there is no option to do so.

    Also, the HP utility displays no information on digitization.

    When I try to run Scan Manager device HP HP Scan Pro application opens then immediately crashes.

    I tried to reinstall the HP software, but it makes no difference.

    Scanning has worked in the past with the same printer, but not since I installed Lion.

    Suggestions welcome! Thank you very much

    Hello

    The application of HP Scan Pro for Mac OS X 10.4 and 10.5, so it seems you are using older software which are not provided for Lion.

    Please remove completely any HP software installed using the scrubber tool:

    * Please note that the following steps will delete all HP software installed.

    1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
    2. Select Applications
    3 select the Hewlett-Packard folder
    4. double-click on uninstall HP application
    5 follow the uninstall to prompt to select a device to uninstall
    6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
    7 approve any prompt to uninstall all HP software.

    To avoid any problems due to the use of the software, be sure to repair disk permissions before you reconfigure the printer:

    1. open the Applications folder.
    2. go to the Utilities folder.
    3. double-click on disk utility.
    4 Select the hard disk that contains the boot volume.
    5. go to the first aid tab and select Repair disk permissions.
    Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The journal of the progress will tell you when the process is complete.

    Go into System Preferences > print & Scan

    Click on the sign more and select your printer.

    The latest version of the software for your operating system will be downloaded automatically.

    If the software download fails for any reason, download and install the latest drivers 2.9 HP printer:

    http://support.Apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers.dmg

    Now add the printer by following the steps above.

    Below you can find what scan methods can be used with Lion OS x:

    http://support.HP.com/us-en/document/c01910186

    Kind regards

    Shlomi

  • HP Officejet Pro 8600: Upgrade to Windows 10 and does not recognize the printer scan function

    What should I do to get my scanner to work with Windows 10?

    Hello

    Re-install or update software and driver help. But what is your HP Officejet Pro 8600? HP Officejet Pro 8600 - N911, it must be* where * can be from a to z.

    Kind regards.

  • Some programs do not recognize Windows Media Player on my computer error ' g windows media player is not installed or supported on my computer. "

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    A test and don't run like that for long JUST as a quick test, IF this compass program is the only one who can or not 'see' WMP, try turning off your firewall on your PC (not router) just to see if it works OK then.  See - http://technet.microsoft.com/en-us/library/cc766337%28v=WS.10%29.aspx - for instructions via the user interface.

    After testing, you can reactivate the firewall.

    PS - can give you a link to the site so that we can a better idea of the program? or is it internal to your company?

  • OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

    Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

    Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

    When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

    Update HP says that my system is up to date.

    HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

    It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

    So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

    Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

    Thanks in advance 23. It is resolved! See to the end.

    I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

    Here is a series of screenshots when you run printing HP and doctor Scan:

    I click on "Scanning troubleshooting..."

    I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

    It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

    But if I go on and click on "Scan", bye bye:

    Everything is the same as the first time, as I remember.

    I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

    I launched a sfc/scannow:

    Before that, I changed the USB (a new one): no change.

    AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

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  • OfficeJet Pro 6830: mode banner

    My 6830 Pro Officejet print mode banner?

    Hi @WindsorBear,

    Thank you for joining the Forums of HP Support!

    I see you're wondering if your HP Officejet Pro 6830 e-all-in-one printer is capable of printing of banners. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I recommend that you seek a printer that is designed to print banners and graphics. The HP Officejet Pro 6830 e-all-in-one printer is not designed to print banners. You need a printer with continuous feeding and printing without margins.

    You will notice that your printer is not able to print without margins.

    Specifications for HP Officejet 6810, 6820 printer, 6830 printers:

    Here are some examples of printers capable of printing banners, please see this link below.

    Hope that answers your question. Please respond if you have any questions. Thank you for posting!

  • OfficeJet Pro 6830: Printer OfficeJet Pro 6830 how to scan to PDF files

    I bought a HP OfficeJet Pro 6830, and I can't understand how to scan documents from the printer to my computer in PDF format. It analyzes only in JPEG format.

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    I have 10 windows and a new HP laptop.

    Can anyone help?

    Hello

    Thanks for your comments.

    The disc that came with the printer may or may not have the support to win 10 OS as the priter was launched before Win 10 is available - where the download URL would be a safer way to get the WIn 10 OS feature MANY software.

    We recommend that you download (save on the hard drive) rather than installing in online it.

    After you install the FULL features software, you will be able to scan in PDF format.

    Hope that helps.

  • OfficeJet Pro 6830: Scan to PDF files

    Is there software available that will allow the digitisation of PDF files?

    BuzzB

    Welcome to the Community Forum of HP.

    If you did not, please install the software of full functionality for your printer.

    Instructions and an example of the digitization of Document or Photo are included:

    Install the full features software - printer

    Reference:

    E-all-in-one printer, HP Officejet Pro 6830 range

    HP Officejet Pro 6830 - User Guide

    See copying and scanning

    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

    I am happy to provide assistance on behalf of HP. I do not work for HP.

  • OfficeJet pro 6830: scanning problem

    Hello

    I am trying to scan several pages... but the option ' save under... ". ' is not available.  I would like to save it as a pdf file.  As soon as I clicked on my computer, the next option is to 'Start scan '.

    Please notify.

    Thank you

    Hi @analisa808,

    Welcome to the HP Forums!

    I noticed that you cannot scan to PDF with your printer HP Officejet Pro 6830. And I'm happy to see it for you!

    To get help, I'll need some more information:

    1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
    2. If the printer is connected, USB, Ethernet, or wireless.
    3. If the printer is able to make copies.
    4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

    In the meantime, if you are using Windows, try the HP Print and Scan Doctor program. And let me know what happens!

    Please see this post, want good answers? Ask good Questions, so that you can get the most out of these forums.

    I hope hear from you soon!

    "Please click the Thumbs up icon below to thank me for having responded."

  • HP Officejet Pro 6830: do not scan from the adf

    Hello

    I'm trying to scan on my all-in-one printer, but it won't pull the paper down in the adf.

    I know that the adf works because it will copy from there, and I try and managed to scan until the thing "original charge" appears on the printer screen.  It is scanning, but the page is not mobile.

    Any ideas?

    HI @bekf

    Open the HP Officejet Pro 6830 software (it is wither appears on your dektopm or under all programs > HP > printer folder).

    Click on scan a Document or Photo and check the scan source is defined as "Use (if installed) document feeder", and then click the scan button and check for the difference.

    Please let me know of who can help,

    Shlomi

  • HP Officejet Pro 6830: Model documents issued by the intermediary for scanning

    When I insert a document in the toploader, the document is not sucked through for scanning, the scanner scans just a blank document.

    Hello

    Thank you for using the forum.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0K8UDA0AQC11TA930C7

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    An example of using the ADF as the source is indicated below:

    Hope that helps.

  • My new printer HP Officejet Pro 6830 continually prepares to scan whenever it is turned on.

    My brand new HP printer officejet Pro 6830 repeatedly "prepares to sweep" movement of the scan head in position again and again each time it is turned on. What is going on?

    Welcome to the HP Forums @jporter0,

    I saw your post on your Officejet 6830 attempting to initialize a scan when the printer is turned on and I wanted to get do you I share my suggestions.

    Try a power reset to start and make sure that the printer is connected directly to a wall outlet, avoiding the power and surge arresters bars.

    With the printer, unplug the power cord at the back of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the unit.
    If the printer does not by itself, press the Power button to turn it on.

    When the reset is complete, try to make a copy, print, scan again and let me know if you see any problems with these features. If you notice the error codes, include them as well!

    Hit the "Accept as Solution" If the issue reached a resolution! Click on the thumb below to love my post or show thanks to me to lend a hand up!

    Good luck

  • HP OfficeJet Pro 6830 - scan to network?

    Hello

    Anyone know if it is possible to set up scan to network folder/path directly using the Officejet Pro 6830? The option does not appear on the printer control panel and requires the computer to be turned on in order and this option for the analysis to cross successfully.

    If not, are there plans to add this feature in a new version of s/w?

    Thank you

    Breleur

    HI Sylvain,.

    The model HP Offiecjet 6830 Pro does not support scanning to a network shared folder.

    For series Officejet Pro 8600 Officejet series manages this type of functionality, not the 6800 series.

    I highly doubt such a feature will become supported in the future...

    You can check the scanning to E-mail option of the printer, such only require the printer to connect to the network and need not the PC can be powered on:

    http://support.HP.com/us-en/document/c04310033

    Shlomi

  • HP Officejet Pro L7580 - HP Scan program works only on Mac OS Mavericks 10.9.2

    Hello there Support HP,

    I can not open HP Scan on my Macbook Pro / Mac OS Mavericks 10.9.2.  I have a HP Officejet Pro L7580. Scanning HP program / app just will not open.  I just scan them with my printer, like I did with my other Mac computer that still works on Mountain Lion.

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    I would really appreciate it!

    See you soon,.

    TS

    Hi tsmadlucky,

    Thanks for the reply!

    You are the very welcome, I'm glad it's a viable solution for you

    If you don't mind, would you be able to score my post as an acceptable Solution? That way anyone with the same issue can find the thread more easily if it is resolved. If you don't that's fine, that it has never hurts to ask

    Wish you a great week!

  • HP Officejet Pro 6830: Scanning with Officejet Pro Wireless 6830

    HP Officejet Pro 6830 analysis wireless? I tried using the wireless and ethernet without success. When I look at the system of preference/printer & Scanner / Officejet pro 6830 I see not "Scan" type in the printer option although it seems if connect you via USB.

    Hi @kskhater,

    It may be best to contact Apple to make sure everything is configured correctly and the necessary ports are open.

    You can create a second admin account, is not on the privileges, it is to determine if there is a problem with your user profile. The question might have something to do with your printing system. I know that the issue is scanning, but the printing system, it's what the driver, and since we already have reset the printing system, Apple may need to reload, or the operating system. Create a second user account will help determine whether the problem is related to your account.

    As you can see, at this point, we are at a stage of diagnosis, troubleshooting is the process of elimination. To identify the cause in order to solve the problem.

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