OfficeJet Pro 6830: Problem with multiple Pages into one file

I just bought an OfficeJet Pro 6830 problem and have the scanning of several pages in a PDF document.

I checked and the box advanced settings/file/create a separate file for each page is disabled, but it will not always combine pages.  Registration prompt window upward after finishing first scan.

Previously I use Desktop 4580 without any problems and the file to automatically create the folder of the current month in Myscan and analysis enable the scan file be save.  It seems that this function was also missing.

Please advise.  Thank you.

Hello

Scan you from the glass flat or the top of the charger page?

If you use the charger to top of the page, the pages must be taken and analyzed before the scan to finish.

If you use glass, ensure that the box show the display after scanning is enabled and press scan, click on the button "+" under the preview of scanning to scan the next prior pages by clicking Save.

Tags: HP Printers

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