OfficeJet Pro 6830 slow printing

Similar Questions

• HP officejet pro 6830: cannot print in color from my mac (iphoto) to my HP officejet 6830

  my mac does not seem with the option when I select print

  Hello @themaruffs,

  Welcome to the Forums of HP Support!

  I understand that you are not able to print in color from your computer Mac OS X 10.6 to your HP Officejet Pro 6830 e-all-in-one printer. Unfortunately, due to the age of your computer Mac your new HP Officejet printer is supported only on the Mac OS X 10.7, 10.8 of Mac OS X, Mac OS X 10.9 and the latest systems of Mac OS X 10.10 operating. Actually there is no HP full feature software downloadable and the driver for this model of printer for the Mac OS X 10.6 Operating System. Therefore, you must use a generic driver to Apple for a printing capability. This generic driver must be the reason why you did not print color options.

  To prove that your hardware is working properly please can I print you a standalone print quality Diagnostic Report:

  1 load plain white paper on the tray.

  2. on the printer Panel, drag the screen to scroll to installationand then tap the Setup icon (). Displays the Setup menu

  3. slide the screen to scroll to reports, and then touch reports.

  4. press on the report on print quality. The printer prints the report.

  

  If this report print with colors: Problem of compatibility on your computer Mac OS X 10.6 is the pilot of your printing problem. Unfortunately, the only option would be to install and use your printer on a supported operating system

  If this report is printed in black and white only: You encounter a hardware problem. Please click here to solve print quality problems.

  Please reply to this message with the result of your print quality diagnostic report. I look forward to hear from you!

• OfficeJet pro 6830: my printer has locked saying locked by administater

  I tried to get the printer to print wireless, but now, it says that the service has been locked by administater that I can't do anything with it help

  Hello @yvonnefrance,

  Welcome to the Forums of HP Support! I see that you want to configure your HP Officejet Pro Wireless 6830 but you get an error saying message 'feature is locked by administrator.

  You should be able to easily fix by restoring the default network settings in the front panel of the JO 6830:

  Menu Configuration > wireless/network > restore default network settings > Yes

  This aid? If this is not the case, continue below:

  The lockout is really designed for printers to prevent others to make changes to printer that could affect the behavior of the printer.  For example, to keep the date and time the Fax value see him exactly receive time.

  Get the IP address of the printer by pressing the network icon at the top of the screen.

  Enter this IP address into the address bar of a web browser on a computer.  Printer status page should load.  If you receive warnings of certificate, choose the option that allows you to continue anyway.

  Click settings and then go into settings of the administrator on the left.  Many of the features of the façade are ordered here.  Make sure everything is checked except control lock.  Once it is defined, click on apply.

  Power off the printer for at least 1 minute and power then turn it on again to force the new setting to take effect.

  You are now able to access the wireless features?

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP Officejet Pro 8630: slow printing to the network

  We got this printer about 5 months ago, set up as a network printer and all our workstations print to it very well, that this includes the machines Windows 7 & XP and a laptop computer. We had no problem until very recently, I installed an update that was supposed to be for instant ink program. This makes sure the xp machines could not print to it. I had to reset the printer to uninstall the update and this resovled the question at the beginning, but then he began to print slow - not like taking a lot of time to print a page, but by taking a lot of time between when you hit print and when he actually starts printing.  Yesterday (after all computers have an update of Windows installed) it began to take 30-45 minutes to a draw get to the printer. We currently have the printer connected via usb to one of the desktop and shared with the rest, but this isn't an ideal situation. We have tried to disable our anti-virus (Trend Micro) to see if blocking and it did nothing. You wonder how to do print as before?

  Ironically, the question resolved itself after the second day. Computers and printers are closed every night. Thank you very much for all the links!

• OfficeJet Pro 6830: Cloud printing

  How can I find the printer address for cloud email to print?

  Hello

  If you use the Chrome browser, you can download the HP printing for Chrome Cloud print extension. I've included the instructions in configuration of the extensions Chrome here.

  The printer email address is assocoiated with the ePrint feature that allows you to send content directly to the printer and have it print.

  To find printers e-mail you need to enable web services from the front panel of the printer. It is normally a button on the front panel or an option in a menu. The printer will be connected to your WiFI network, and once the device is activated, it should display a page with a code composed of letters and numbers. It is the e-mail address of printers (when you add a @hpeprint.com to it).

  Once you have this, go ahead and configure a connected HP account and register the printer to your account. This will allow you to manage settings of the ePrint printer but also to track the history of the work.

• OfficeJet pro 6830: no printing, just black

  My printer is not printing in color, even if the diagnosis said that the color cartridges are ok. They are very weak in my opinion. You already have too print head stuff.

  If you think that your cartridges are low, change them.

• HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

  My HP Officejet Pro 6830 stopped printing in color.  All cartridges are new HP cartridges.  I took all those out and reinstalled them but even that prints black.  I have done a clean print head and alignment but still only prints black.  I went online and downloaded all of the software for this printer and still only black print.  Any ideas how to solve this problem?

  I have another 3 months on my warranty.

  I called HP Printer Support nd everything I had to do was go through all 3 levels of print head cleaning.  Now my HP Officejet Pro 6830 print in all colors.

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP OfficeJet Pro 6830: HP OfficeJet Pro 6830 - very, very slow to print...

  We just picked up the HP OfficeJet Pro 6830, installed and started to 'use' it. However on the choice of the option to print even a single page monochrome printing - the printer takes a minimum of 2.5 minutes to start and the first sheet on is fully 6 to 7 minutes.

  During the startup process, there are several sounds printhead, cartridges of rolls etc apparently moving in the printer, while a minute passes before paper is taken up by the printer followed by another 2-3 minutes for the first sheet of paper, slowly in the printer.

  For 2-3 minutes the paper is caught in the printer maybe 1-2 "at the same time for half of the page, and then suddenly the rest of the document is completed quickly.  As noted above, this time is on a pdf document which is free from any graphic or anything else of the text. The first official sheet on the calendar for 4 pages of images and text from a PDF from Adobe is 1 minute and 10 seconds.

  If anyone can offer any idea or experience on how to fix this, I'd appreciate your comments. Other that the printer will be back to the retailer for replacement or refund.

  Too little, too late... no effort real here to solve the problem, the same old copy and paste replica of any other officer of the HP Support that can be found nowhere else in this forum - were there, already has not found these 'ideas '. Try to support rather than blaming your end users! -HP makes pay you for it?

  Spoiler (Highlight to read)

  HP OfficeJet Pro 6830 lazy support Agent response

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• HP Officejet Pro 6830, model 6: print head problems

  Have an Officejet Pro 6830, model 6835.  Error message received saying this printer had print head problem.  Also the error code oxc19a0020.  Troubleshoot-carried out every day to solve the problem without success.  Reset, change cartridges, activated and deactivated (including source) and nothing has worked.  Bought on 23/04/15.  Only three months old.  Help!

  Hi, I would advise to call HP support immediately about this, as it is likely that you will need a replacement printer.

  Can you please let me know how you go?

  Thank you

  Ciara

  

• Printer HP Officejet Pro 6830: OS 10.6.8 and Officejet Pro 6830

  I just bought a HP all-in-one Officejet 6830 Pro printer, fax, scanner, copier.  I connected it to my laptop, a MacBook Pro OS 10.6.8.  It copy in color, but it will not print from a file in color.  He apparently correctly scan in color, but not to print the scanned in color.  How to print in color?  I can't upgrade my system because I will not be able to access critical software.  What recourse do I have?  When I bought it was incompatible with some operating systems, there is no warning!

  Hey @cshein,

  Welcome to the Forum from HP Support.

  I understand that you encounter an incompatibility between your old version of Mac OS and your new HP Officejet Pro 6830 e-all-in-one printer.  I would like to help.  I can certainly sympathize with you on this one - even if your Mac is not old in real terms, Snow Leopard not blessed with a specific driver for your printer.  I have a workaround that you can try:

  The steps I posted in another thread here suggest using the generic PCL driver for the Mac.  This thread is about a former printer used with Yosemite, this article indicates that the similarities between the latest version of Mac and Snow Leopard are close enough to my advice work with your devices.  Let me know if this approach to configuration works and allows you to print in color.

  Note that the generic PCL printer driver probably won't make you analyze the features of the computer.  If you want to scan without using HP software, click here to get suggestions from HP on how to do it.  Note that this article 10.7 Mac users - oriented steps must always be relevant as Apple Preview, picture Capture and printing and scanning app are all common Mac OS applications that probably are Aussies in versions older Mac OS.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP officejet pro 6830: will not print in color

  I just bought an officejet pro 6830 e al. in a printer and I can't seem to print in color. I can copy in color by manually typing the colors and all my test prints out ok too. I even tried to clean the print head.  My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this problem.

  @mzacc, welcome in the community of HP,

  I saw your post about how you are unable to print in color, to your Officejet 6830 and I wanted to share my own suggestions with you. See the link and the steps below and judge. You should be able to print in color later.

  • Click on this link and try all the steps: color or black cartridge isn't printing
  • Here are some other suggestions, I have to try the Mac:
  1. Reset the printing system
  2. Restart the Mac.
  3. Download and install the complete driver: e-all-in-one HP Officejet Pro 6830 Printer series full feature software and drivers
  4. In addition, to download this driver: HP v3.1 for OS X printer drivers

  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  Have a nice day

• HP Officejet Pro 6830: NEW HP PRINTER only IS NOT supported with the current El captain on Apple Mac software

  Hi have just purchsed the HP officejet Pro 6830 and the course of development in place, is that the current operating system (Mac El Captain) does not support this printer. FRUSTRATING! Suggestions that I can download other software that will support the printer or do I have to return it and get another printer?

  Hello!

  Try the printer driver called HP v3.1 for Apple's OS X printer drivers.

  You can download it here: https://support.apple.com/kb/DL907?locale=en_US

  Let me know if this helped.

• My new printer HP Officejet Pro 6830 continually prepares to scan whenever it is turned on.

  My brand new HP printer officejet Pro 6830 repeatedly "prepares to sweep" movement of the scan head in position again and again each time it is turned on. What is going on?

  Welcome to the HP Forums @jporter0,

  I saw your post on your Officejet 6830 attempting to initialize a scan when the printer is turned on and I wanted to get do you I share my suggestions.

  Try a power reset to start and make sure that the printer is connected directly to a wall outlet, avoiding the power and surge arresters bars.

  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  When the reset is complete, try to make a copy, print, scan again and let me know if you see any problems with these features. If you notice the error codes, include them as well!

  Hit the "Accept as Solution" If the issue reached a resolution! Click on the thumb below to love my post or show thanks to me to lend a hand up!

  Good luck