OfficeJet Pro 6830: There is a problem with the printhead

There is a problem with the print head.  Or can not find the print head

This problem just started happening. Everything was ok after replacing the cartridges of printers with HP cartrighes for this printer, printed since the replacement of cartridges.  I followed the instructions given by your troubleshooting solutions.

turned off and unplugged, removed and replace the cartridges back in, printed on a sheet of paper indicating that the print head was aligned, printed what he needed at the time and now does it again.  I repeated the above instructions and it just keeps saying the same thing.

Open the link: www.hp.com/contacthp/
Enter your product number or select Auto detection
Scroll up to "still need help? Fill out the form to select your contact options.
Scroll down and click on: contact HP options - click Get phone number
A file number and phone number will be displayed.

Tags: HP Printers

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    Step 1. Open the link: www.hp.com/contacthp/
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