OfficeJet Pro 6978 all-in-one: OfficeJet Pro 6978 / will not download drivers

Similar Questions

• HP6520 ALL IN ONE PRINTER: BLACK INK WILL NOT PRINT

  I TRIED ALL THE PROPOSED SOLUTIONS.  NO WORK FOR ME.  I HAVE TRIED SEVERAL TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER HAS SUGGESTED TO USE SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DIDN'T KNOW WHERE REPRESENTATIVE HP APPROVED THAT.  THE PAGE OF DIAGNOSIS THAT PRINTS AFTER HAVING CARRIED OUT THE SYSTEMATIC CLEANING HEAD PRINT BLACK TEXT, BUT THE BOX FOR BLACK PRINTING IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY?  Help!

  The printhead on the HP Photosmart 6520 is not designed to be removable by the user.  While you can find messages with information on the withdrawal of the printhead for soaking, it's really not recommended.  If you decide to do this don't forget to read the entire thread, these discussions often end with a printer damaged due to damage or damage to the encoder system, electrical connectors which can make the printer unusable.

  You may have already taken the steps of troubleshooting in the paper here, if not go through each of them in order.  Check the vents on the black print cartridge and that it sits correctly.

  If the above does not solve the problem you could try manually to clean the printhead, as described in the post here for a different but similar printer.

  Note that the printer uses a mixture of color and black inks to print a diagnostic page.  This is so that the information can be read even if black or one or more colors do not work.  Although it may seem from this page your black works that is unfortunately not.  You can simulate this by selecting "Photo paper", as the media type in the driver, it would force the printer to use the same color ink to print black text.

• PSC 1610 all-in-one printer: PSC 1610 will not print

  HP PSC 1610 all-in-one

  No including photographic paper feed and the following messages are received: paper jam or paper. This is not correct. Jam has recently replaced; all paper rolls have been cleaned up with water. Any advice would be appreciated.

  Thanks for your reply. I think you are right to say that it is a hardware sensor problem. In the circumstances, I'll buy a new printer/scanner/copier.

• Photosmart all-in-one HP C4480: printer will not print. Incompatible ink cartridges

  My printer has suddenly stopped working, of course, comes "incompatible cartridge". For the next two weeks, I tried everything I know and everything that I could find (even the Forum Support HP's. I received a response from you, but it was a response to a problem that I didn't ask) now I'm in the never never land. This is the third set of cartridges that I have tried. They are all HP cartridges.  My computer is s3700f Slim line, my printer HP Photosmart all-in-one, C4480.     Thank you for any information you can help me on this aggravating problem.         Meiko

  Hello Meiko,

  Welcome to the HP Forums.

  I see that you have a problem with incompatible ink cartridges.

  Please click on the link following which treats a 'cartridge problem', "Incompatible cartridge" or "Cartridge missing or corrupted" Message is displayed on the computer or the printer control panel.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions: click here.

  Thanks for your time.

• HP Deskjet all-in-one: HP Deskjet 3520 will not print black, period

  OK, I've lost my WHOLE day, searched forums, has done what others have tried, poste posted HP Facebook, doing whatever is humanly possible to get my printer to print in black. I ran the clean printhead, black ink changed TWICE new cartridges, reloaded drivers, reset the default open to the top of the printer and tried to manually clean the head after only 4 hours to do everything I can possibly do to get this junk to print in black. The printer is only a year old and the cartridges are freshly bought from the store. So, tell me what am I missing or is the printer ready to be stoned?

  Hi @ChrisBird,

  Welcome to the HP Forums

  Looks like you've covered most of the steps, but I will propose always to have a look through this document printer prints blank Page or not printing black or color ink for HP Deskjet Ink Advantage and Deskjet 3520 e-all-in-one printer series to ensure that you have verified that the event on both cartridges.

  If this does not help still nothing and will not always be the black print, please call our technical support team and request a replacement printer. At THAT TIME, regardless of the warranty, they should be able to establish that the replacement for you. Otherwise, let me know and I'll do my best to help you with a resolution.

  The pleasure of you talk to soon!

• Printer HP Deskjet 3070 all-in-One - the IP address will not save

  Hello

  When I connect my printer to all-in-one HP Deskjet 3070 - B611a and try and update the IP address manually, it says it is in place and I press ok but nothing happen need me just indented on the same page but with the address IP is entered.

  The same things happen when I try the wizard he fines the Wifi network and accepts the wifi key tells me im change network, but then after that just takes me back to the first page of the wizard as nothing has happened.

  Almost as if it won't save or flash memory.

  Please help someone.

  Thank you

  Bryan

  Hello Odbod22

  By turning the printer power switch will usually change the IP address, unless make you it static or unchangable. The reason for routers use a protocol called DHCP that tells it how to distribute IP addresses. So, it is not uncommon that address to change. To avoid this, you must assign a static IP address on the printer.

  To do so follow the link below and search for "Step 6" how to set a static IP address.

  Printer keeps no connection Wi - Fi

• ALL-IN-ONE PHOTOSMART HP 5510 WILL NOT PRINT AFTER GO 'SLEEP' MODE

  My printer model:

  HP PHOTOSMART ALL-IN-ONE 5510 B111A

  Problem:

  Printer goes into sleep mode. After 25-30 minutes breaks the connection between the PC and the printer wireless. Beacon wireless is the same fashionable "sleep" and I see that the printer is connected to my router and there is internet connection. HP Print and Scan doctor sees the printer, but I can't wake the printer unless I restart it.

  What I've tried so far:

  I tried all the solutions offered hp.com; Reinstall driver, updating the printer software, setting static IP on the printer, static DNS servers, using HP print and Scan doctor.

  I've seen people questioned on this issue before and there is no solution. I really need help from HP!

  After days of research, the problem was finally solved! I applied the following steps below. Some steps may be unnecessary, I didn't waste my time knowing who.

  1. find your PC's DNS servers by typing ipconfig/all in CMD.
  2. assign a static IP address outside your DHCP range. For my Linksys router him between 192.168.1.100 to 192.168.1.150. So I put my static IP address as 192.168.1.20.

  To do this, click the button on your printer wireless. This will show the IP address of your printer. This type of your browser. Go/network/network address. Choose manual IP and write 192.168.1.20

  3 now come to section of the manual DNS server, and then type your DNS servers, you found before.

  4. open your HP printer program that must be installed with your driver. Utilities hit and update the IP address. Update your address with your static IP address.

  5. now go to your router settings. Find the wireless settings and change your not automatic standard 20 MHz radio band.

  6. change your standard channel to 6.

  7 find the wireless security and replace your WPA-personal security mode.

  8 disable UPnP

  9. This is the part of the KEY. Change the renewal of your key to 36000 seconds. (10 hours)

  10 go to the Windows Advanced Firewall. Enable all the disabled printer and share, entrants and outbond rules.
  I believe that the most important parts are affecting a static IP address outside your DHCP-range and change the key renewal time. I hope this works for you too

• OfficeJet Pro 6830: Can not download drivers

  I can't downloading the Windows 7 drivers for my new 6830 Pro of OfficeJet. I get as far as "HP is compile your results.» It could take up to 3 minutes, depending on the speed of your computer and connection. Thank you for your patience. "He's been on this page for 2 hours! Help? How can I download the driver?

  Thanks, but I just installed from the CD provided and done an update using the software.

• HP Officejet 6700 premium all-in-one. The documents will not power automatic document feeder fax.

  I can send a fax from the glass, but when I try to fax multiple pages in auto document feeder it doesn't recognize, they are there and asks me if I want to fax the glass or ADF.  I click on ADF and says original place in the ADF, and press start.  I opened the compartment in front of the ADF and it is not stuck or dirty.  Help, please.

  Hi DLreportin,

  Thanks for the reply!

  In the software you wish to select Connect new printer. Not really sure why you were running the software again if I don't believe it was part of one of my suggestions.

  If I understand well after the steps of my above after you are still unable to make a copy through the ADF?

  Did you update the firmware, or connect the printer to the wall makes no difference?

  Please let me know it's going, and if you are still unable to copy after checking these two things and then I will consider a deeper reset for you.

• OfficeJet 4500 driver will not download to Windows 8 - "Download".

  Try to download the full Officejet 4500 Wireless download to a new PC 64 bit of Windows 8.1.  When download reaches 100 MB exactly, it stops: "download interrupted."  Click on 'summary' and downlaod again and 'interrupts' to 100 MB.  Tried with antivirus on and outside, on and outside printer.

  Thanks for your help, but I already got it to install using the Installation Wizard under "diagnostics and utilities" (or something like that) listed below the option 'download now '.  It worked perfectly (all 300-some MB) and worked as one would expect in (in other words, just like the installation from a CD that comes with a new printer).  HP really needs this option "front and Center" rather than downloading raw - I mean, who's going to think to go to the section "diagnostics and utilities; most of the people go just to see "start downloading now", click that and feel frustrated as I did. I have found that the wizard by chance, frustration.  I think most of the users are like me, they want a quick, easy and fool-proof to get the printer to work.  We are not in the manipulation of files or refreshing / re-installation of operating systems.  Keep it simple for us, the Luddites.

• software and star driver hp psc 1315xi all-in-One extracts full but will not load on xp sp3

  Can not find a way to get this to install. After extracting I finally found it in running %Temp%. Searching through all files and folders, trying to find the exe file. to get it to autorun, but was unsuccessful. I tried to install this on 2 different PC with xp pro sp3 but no luck.

  The solution below is from michael323 here in the Forums of HP's Support.  Make sure that you send Bravo!

  I think I have solved this problem.

  I have a PC Windows XP Pro (SP3) who has been affected by this problem.

  Immediately after that the window of 'extraction' went to 100% and closed, nothing happened.  The windows install/never display software.

  Whenever I tried it creates a log file that started with this:

  "Parsed command line: «.\Setup.exe".

  Using datfile: C:\DOCUME~1\xxxxx\LOCALS~1\Temp\7zS1293\autorun.inf

  # GetValueByLang (f-> c_str(), _T (Version), _T (LanguagesInthisCD) failed "

  System LangID = 1033.  mapped to ENU

  # The system language is ENU, but is not on our CD!

  There was other error messages after that, but they all come from lines 3 and 5.

  Something she prevented the installation program to recognize the language ENU files ARE present in this download.

  Comparing two PCs, a problem, and one that works perfectly, I saw that one who was not was AutoRun disabled through a registry setting.  I temporarily deleted this registry on the PC that wasn't and Setup launched and ran like he was supposed to.  Here are the first of this log from the same PC, a few minutes later, where the only difference was that I had removed the registry setting criminalized:

  "Parsed command line: «.\Setup.exe".

  Using datfile: C:\DOCUME~1\xxxxx\LOCALS~1\Temp\7zS1293\autorun.inf

  System LangID = 1033.  mapped to ENU

  We use the system of language = FRA, which is located on our CD!

  As you can see, the message "(LanguagesInthisCD) failed" (line 3) disappeared, and the line 5 (now line 4) shows that it has to recognize that the language ENU installation files are present.

  So if you encounter this problem, and you are comfortable with the system registry, here is how I got it to work on my PC:

  Start regedit
  Navigate to the bottom of this tree
  -HKEY_LOCAL_MACHINE
  -SOFTWARE
  -Microsoft
  -Windows NT
  -CurrentVersion
  -IniFileMapping
  Below, find out if there is a key named "Autorun.inf".
  On my PC (the one with this problem) the value of this key has been "@SYS: nexistepas".
  If your registry database also has this, it may be the cause of your problem.
  In the left pane of regedit, do a right click on Autorun.inf and select "Rename" from the context menu.
  Change the name to something like "Autorun.inf.hold".
  Close regedit
  At this point, I restarted my PC, but I don't know if it is really necessary.
  I ran the downloaded driver file.  It extracted, and the Installer started out as it was supposed to.

  When it was done, I returned in regedit and renamed "Autorun.inf.hold" to "Autorun.inf".

  It is extremely frustrating for me, and (if you need it), I hope that this solution works for you.

• Adobe Premier Pro 20141 will not download

  I have 4 identical MacPros. RAM, processors, video cards are all identical.

  When I ran the update of the creative cloud app, all the computers to update 20141, except 1 machine. He still had the old version of the Premier Pro.

  Thinking that it may be an ID or something preferably, I completely uninstalled all applications using the creative cloud app and then ran AdobeCreativeCloudCleanerTool to find any left overs.

  I rebooted the machine, and then reinstalled cloud creative app and then used to download Premier Pro, and it has already downloaded the previous version!

  I wiped completely the machine has installed a clean operating system, downloaded an installed CC app, then, downloaded Premier Pro and still once he downloaded the previous version!

  I know there is probably a very simple answer to this problem that I have, I hope. I need all 4 machines running the same flavor of the Premier Pro. Any ideas?

  Hi Skwent,

  Please try to rename AdobeUpdaterAdminPrefs.dat in AdobeUpdaterAdminPrefs.dat - old of the below mentioned location.

  Location: folder Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

  Please come back in case the problem persists.

  Thank you

  Atul Saini

• Acrobat Pro 7 will not download 22020134.exe Adobe install

  I run Windows XP.  I uninstalled my copy of Adobe Pro 7 to transfer it to another computer.  I have successfully installed the download provided by Adobe (which replaces the original diskettes) on the other computer.  I found that I had general problems with this computer (nothing to do with Adobe) and decided to uninstall Adobe 7 Pro and reinstall it on my original computer.  So far there no install and I get the message: Setup has detected that you already have a more functional product installed. The installation program will now end.

  I deleted all my computer other than Photoshop elements Adobe products.

  Someone at - it ideas on what I can try next.  All help would be much appreciated.

  Run http://labs.adobe.com/downloads/acrobatcleaner.html and remove any left over parts of the Acrobat folder that you had before. Then, restart and install. You can still have a few problems with the installation because the activation no longer works with AA7. If this is the case, see http://forums.adobe.com/thread/1287524.

• L7580: HP All In One L7580 - Scans but will not print or copy

  Last problem with the L7580: this machine will scan but not print or copy.  All four color cartridges are good, remaining.  He machine is not used as often as it should be, but copied and printed a few weeks ago.  Any suggestions?  Thanks for any help.

  Hi @kkpb,

  Welcome to the Forums of HP Support!

• HP5740e all-in-one: Deputy HP5740e Print will not add wireless printer

  I recently had a problem where printing of pdf documents is out as unreadable solid ink lines. I have it narrowed down to only occurs with specific policies and only a reader of pdf special and only on my hp printer. I suspect that this was due to software updates, but I don't know if it's windows 10 updates or updates of adobe or some other updates. Now I just avoid using the fonts of the problem.

  In any case, an attempt to solve this problem, I decided to uninstall my 5740e hp software and reinstall the software in the hope of resolving the problem. Unfortunately, it has not fixed the issue but left us with a problem even more serious.

  Having resinstalled the software I couldn't add my printer as a printer wirelessly from the HP Print Wizard. He added fine as a usb printer and a web printer but not wireless.

  I added the printer wireless via the windows & Panel devices configuration printer OK. It prints wirelesslessly and via printing web so physical connectivity is very good.

  I really want that he recognized by the HP Print Wizard so that I can scan from the office.

  When I go to add the printer as a wireless printer, it detects the device OK showing its ip and mac, then goes on the installation of the printer and comes back with the unsuccessful installation of the device, and shows the red x between the router and the printer.

  Any ideas? It was working fine until I reinstalled the printer software.

  Another way to scan office without using the HP print wizard?

  All assistnce solve will be appreciated.

  Hi @Phlipper

  Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?
  
  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...
  
  Let us know if it works!