OfficeJet pro 8000 A809n is listed as supporting Eprint, but implementation is not possible
My printer (HP officejet pro 8000 A809n) is listed as supporting Eprint, but implementation is not possible. Can someone help me with this, or if my printer isn't compatible Eprint?
I gues my printer HP Officejet Pro 8000 A809 does not support the ePrint. The HP Officejet Pro 8000 A811 does support ePrint.
Tags: HP Printers
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Officejet Pro 8000 A809n Web server password
I'm trying to change the settings for my HP Officejet Pro 8000 A809n network and the Web server responds with a prompt that displays "the 192.168.1.250:80 of server requires a user name and password. The server said: printer HP Networking @. "He then a box of user name and password. I tried admin, Admin, administrator and all the combos for username and password including drafts, but without success. I followed the instructions to reset the printer several times and had to connect to the USB to re-setup wireless network, but whenever I connect to the web server, it wants a username and password that I've not been given a chance to put?
I tried 3 different computers, 2 different routers to see if that helped but no luck.
Computer details:
HP laptop Pavilion dv6 Windows 7 Home Premium 64-bit
Dell Windows Vista Business 32-bit Edition desktop reference
Dell Latitude Laptop Windows Vista Home Premium 32-bit
Routers:
Firmware for D - link DI-524 revision D 4.03
Linksys WRT150N
Any ideas?
Thank you!
David
Decided to try a more reset using the following instructions:
1. hold down the power button / stop
2. press the wireless button twice
3. press on button cancel three times
4. release the power button / stop.Attached to an ethernet cable and waited for router assign the address. Used the web server configuration wireless SUCCESS!
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HP Officejet Pro 8615: Said connected HP printer is connected - but it will not be printed
Frustrated and fed up. I installed the HP Office Jet Pro 8615 printer 6 times (stop, restart network, etc etc) but still can't make it work properly. It prints well word documents but it will not print web pages, or PDF documents. In order to print the text based on the web or e-mail, I cut and paste all of the text in a word document, then format it by removing all the images from the web and other junk and then print it - hey presto it finally prints. It is a totally ineffective to make things and very frustrating way.
The computer-printer connection is wireless. According to the web page "HP plugged in", the printer is noted as in online and ready to print.
Why oh why this printer will not print correctly? I never had this problem with previous HP printers also installed the same way wireless.
I am located in France, using British English, the printer is the 8615 and I note that printing HP softward is referred to as 8610 if that makes a difference.
Help.
A very helpful guy named David in HP Support fixed the problem/s by accessing my computer remotely and the printer is now finally working properly. Thanks for your comments.
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Impossible to reinstall driver Officejet Pro 8000 A809N on cable network
The computer that is running Windows XP with service pack 3 and all updates installed. When I tried to print two days ago, I got an error message that no printer is installed. I had printed earlier in the week without a problem. I checked the printer and Faxes folder in Control Panel, and it was empty. In my view, he has shown normally the HP printer, but also a routine to print to a file Windows Fax it.
When I clicked on add a printer in the Printers folder, I was told that the print spooler was not working. I have run "services.msc" in the run command and restart the print spooler. I went back in the Printers folder, tried to reinstall the printer, and again it says that the print spooler was not working. I restarted the spooler to print again and tried to look at the properties of the tab of file of folder printer server, and again it says that the print spooler does not work (it is set to auto restart). I checked several related DLLs and exe against their backups files, and they seem not to be corrupt. I scanned the hard drive for errors, and none were found.
I tried diagnostics integrated HP software and all I got was some error messages that the print spooler has been arrested. I came for the HP site, downloaded and installed two troubleshooting additional programs, which did not help. HP says Network Diagnostic Utility Home "software", although nothing had been deleted and still run in the start menu. HP Print Diagnostic Utility 4.1 States there is a problem with the print spooler and click on "Fix." Clicking Fix a window indicating to select the printer to troubleshoot, and then press "diagnose". No printer appears in the list, then it says to install the software.
As a result, I've downloaded both the full and the installation programs limited on site and tried both several times. I ran the program to uninstall the existing installation in the start menu without problem and rebooted. When I tried to reinstall, but I kept getting errors. As a general rule, the program "hpnwchk" (HP network control) opens in a back screen, displays a long series of "printer: (null) ' lines, then crashes. The program then told me that the printer is already installed on the TCP/IP port and must be removed first. I click on the option 'Fix' the TCP/IP port option. Then, Setup continues and opens a window showing the correct information for my printer (she even wake it from standby mode). I select the printer in the list, and the installation continues until receiving another error, indicating that "the arguments are incorrect", and that the installation failed. I think that the "arguments" chosen for the TCP/IP port that differ between what it is defined for the current drivers and what has been previously installed.
I have run the routine of uninstalling several times and also manually deleted the Printers folder in the registry using REGEDIT (HKCU/printer). It seems to me that there is a conflict somewhere that continues to stop the print spooler (it is set to auto restart). In addition, the uninstall routine is not uninstall completely, as we always say that the printer is already installed, when I run the installation routines and displays its correct settings. I google and read about everything I can find on the subject, and I am puzzled. Where could - TCP/IP settings will be stored in the registry, and what else is missed in uninstall it?
Additional information about my setup - the printer has been installed for about 2 years with no problems. I can still print without problem from another computer on our home network wired. I opened Vista on this computer, even on a separate disk partition and had no trouble to install and use the printer through Vista, which seems to eliminate all peripheral problems (I never found it's worth to go Vista after trying it; only now use it as a back-up for XP on the computer). Last week, I installed an update for Adobe Reader and Microsoft Security Essentials stopped a Java Script Trojan. I think that Windows has also installed its monthly update antivirus. All virus scans were negative. In addition, there has been no other hardware or software changes.
I found a solution to the problem, through inspiration early in the morning. I thought that everything has disappeared from the printer folder and kept being told that the printer has been installed, that I delete and reinstall other drivers who may (or may not) have been in the folder. It seemed to me remember that I had the generic driver installed fax and Microsoft XPS Document Writer installed. I went to "Add/Remove Windows components" and deleted from Fax Services. I then went to the printer file, click Add a printer, and did not receive the error message that the print spooler is not running, ect. I then had no problem of reinstallation of printer, Fax and XPS HP drivers.
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Printing of booklet with HP Officejet Pro 8000 A809n
Do any one help on printing of booklet? I looked at other messages and none seem enough to cover my problem.
I want to print from Microsoft Office Publisher 2003 and have a PC running Windows XP.
The booklet needs to print a4 (297 x 210mm) paper landscape format as well as 2 pages (A5) by hand.
Prints what is portrait with 4 pages per sheet (format A6) with printing on the reverse back.
I tried all combinations of landscape and portrait etc and nothing works. As I have to do these books very often in the future I want to sort as soon as possible.
Thanks for any help.
Hi there tallboy,
This microsoft article should help with getting facility brochures and printed. Let us know if it helps.
Good luck!
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OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full
I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.
My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.
I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)
I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.
Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.
Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.
If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.
Please see a screenshot below
Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)
Thank you.
Welcome to the HP Forums
I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
I hope this helps!Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
All the best,
Contact HP:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear -
HO Officejet Pro 8000 wait long for printer to respond
I have an Officejet Pro 8000 A809N and am having to wait like 5 minutes for my print jobs print. I get also two series of prints, instead of the 1 I ask
Hi Jenny and thank you for getting back to me!
I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.
Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.
I also run your Apple updates: OS x: Mac App Store apps and OS X update
After the updates, I recommend the printer time: installation and using the printer on a Mac.
Good luck and please let me know how it goes!
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OfficeJet Pro 8000: Reset/change password wireless Officejet Pro 800 on Mac OS El Capitan
I need to change the password on my officejet wireless, but cannot figure out how. It seem not to be drivers download more and when I try to put in place via the Apple driver no wireless printer is listed. I have reset to factory settings, but which do not seem to help either.
How can I reset and set up the connection to printer muy wireless in Mac OS X El Capitan?
Thanx
Rich
Hi @rmaltz,
Welcome to the Forums of HP Support!
I understand that you need to reconfigure the wireless on your HP Officejet 8000 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
In order for me to help you better, I will need more information.
What is the name and the product number of your printer? How can I find my model number or product number?
As you can see, we have several Officejet 8000 in the series.
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No matter what I do, ink yellow does not print, or stops at halfway printing on the page. I use genuine HP cartridges. There is a lot of ink - in fact, I just installed a new cartridge in the case where a previous (almost complete) was defective. No change. The pipe is not pinched. I flashed the firmware more recent and installed all drivers and utilities updated. I have cleaned the print heads over and over again and even took and cleaned according to the instructions.
I think it was a sign that the printer is worn EXCEPT - just a few months ago, magenta and black stopped printing. These are the opposite printheads. When I uninstalled every bit of HP software I could find, the printer back to normal!
The only thing I did not - it is the HP Toolbox argues that it is impossible to establish two-way communication with the printer. The patches for this involve get under the desk to play with the power cord and USB cable (even if it is a wireless printer), and my arthritic knees that make a very delicate operation. Two-way communication IS enabled.
I'm about to start crying. I fought with this market a week, when the yellow all of a sudden went - once again, * most * of the time, but sometimes it prints to maybe an inch of the image before disappearing. Help!
Hi @Echo2,
Thanks for joining the Forums of HP Support for a solution to your printing problem.
I understand that you use a HP Officejet Pro 8000 printer with a Windows 7 computer and all of a sudden is not printing yellow ink. I would like to help with that.
Here is a document of support for the print quality problems - Troubleshooting print quality problems.
Please let me know if that solves the problem, or if you need assistance. -
HP Officejet Pro 8000 Wireless: Download for Officejet Pro 8000 Wireless printer driver
I've been looking for a printer driver download for my HP Officejet Pro 8000 Wireless printer, but unable to find one and the web page keeps just leading me in circles. I'm under IE 9.0 and Windows 7 Professional. Could you give a link to download the driver?
See this:
http://support.HP.com/us-en/document/c02266980
or
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OfficeJet Pro 8000 A809- and ePrint
According to this document, my printer HP Officejet Pro 8000 A809-should support the apps mobile ePrint. To do this, however, it seems that the printer needs an e-mail address. I looked through the built-in Web server and cannot find anything on an e-mail address for the printer. (This printer does not have an interactive control / display.)
Can someone tell me if the printer has an e-mail address, and how do I access it? Or is there another way to make it work with ePrint? Thank you!
Hi, your printer is not capable ePrint has therefore not his own e-mail address. However, it is compatible with the application print ePrint mobile that does not require the pritner to have an e-mail address. When it is installed on a mobile device (smartphone or Tablet) the app should search for your printer to the printer and the device are on the same WiFi network. Here is a link where you can find more information about the print application mobile ePrint http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?app=tcm:245 - 1220078 & platform = tcm:245 - 1220080
Hope this information helps and after back with other questions.
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Several problems: OfficeJet Pro 8000 Wireless
We bought a HP OfficeJet Pro Wireless for our two Macs and it has been a nightmare. I searched the forums and help guides and hope you can help me solve problems.
It takes 10 minutes to start the printer each time. There are many ringing and noises.
Once it's finally, finally upon it still cannot print. I then usually to reinstall the software from the CD using the USB cable and not wireless for its work, which it will then be exactly once before that I then need to use the printer, turn it on and it will not print.
I tried all the configurations that I can think of nothing doesn't.
Currently, I just turned on and I have a message saying the printer is low on ink and I can't print. I have used this printer exactly 5 times, and there is no way that it is out of ink.
I apologize if I look petulant, I have simply never had these problems with any material and am worried that we have made a very bad investment. I'd appreciate someone really can give advice.
Our facility is:
Portable Mac and office, the two leopard running
Wireless via a BT Homehub router
OfficeJet Pro 8000 Wireless
Thank you very much! -Rachel
I understand your frustration. Here are some tips:
1. do not turn off your printer. If you MUST activate it offshore, it is with a power strip or unplugging the power cord. Your printer will use ink (and a little of it) to start each time you put it on. This is particularly true if the printer do not have power during his time off the power. You will bleed your dry ink cartridges very quickly this way. All the rumbling you hear is the sound of suck ink through the nozzles to clean them.
2. set a static IP address for your printer. Choose a number outside the range 192.168.1.64 to 192.168.1.237 than your HomeHub uses to deliver dynamic IP addresses. 192.168.1.50 is a nice round number. Here's how:
-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-Click on the manual button IP and enter:
for the IP address 192.168.1.50
255.255.255.0 for the subnet
Let the gateway and DNS white
-Click 'apply '.Now, stop the router and printer, start the router, wait, and then start printing.
Remove and re-add the printer in the print queue:
-Sys Prefs, Print & Fax
-Select the printer in question and click the sign less down the list
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.
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OfficeJet Pro 8000 Wireless does not connect to my new Airport Extreme router
I've owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully compatible Mac so I couldn't fix it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
Last night, I installed the router and it works fine on my iMac, my laptop and my iPhone.
However, tonight, I'm trying to implement Officejet Pro 8000 with no luck. I searched the posts here for 3 hours and am not finding the help I need. Based on the other posts, I read, I describe my situation below.
I am trying to set up the printer in my iMac Intel with Mac OS 10.6.4
I'm trying to set up the printer with the installation wizard HP I just install the printer software.
On the first screen of the wizard, it tells me that my device is not configured (I agree)
Then I ask him to set up a wireless network.
When I get to the network selection page, both my network AND my network of comments (that I let my neighbor use) are on the list with the full signal strength.
When I click on my network and then continue, the HP installation wizard hangs and I have to stop, he.
When I click on my guest and then network continue, I get the message that my network is not within reach. (FYI, the printer is 10 feet from the router).
I tried to power on/off the printer, the router and the computer at all different stages of the process with no luck.
For my Airport:
My radio is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
'Use wide channels' and "Create a closed network" is unchecked
The channel is set to 11
I'm happy to try the "Add client in the network" thing I've seen on other posts, but I don't think that I have a front panel of the printer where I can start the "WPS" (don't know what it is) process. If I do, it is not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I'd really, really grateful for the help! Please let me know what I forgot to include information, and I will be happy to provide it.
Thank you!
OK to reset the printing system again, he may be blocked.
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HP Officejet Pro 8000: HP Officejet Pro 8000 installation CD
Hello Forum,
I recently had to fix my printer. Since I reconnected it it I lost my ability to print network for my laptop. The printer is connected to my turn, and it prints fine from there. I tried loading installation / setup CD to join the process of network connectivity, but (I guess since many updates of Windows 7 because I bought the printer & my system) all I get is the error message. "The operating system on this computer is not supported - current operating system: 601.64.
Does anyone know how to reconnect my network printing capability without using the CD "Setup / Install? Y at - it an update of the CD (software download) that I can use to run the option of network connectivity?
Thank you!
Hi @djpprint,
Welcome to the Forums of HP Support! I see that you are interested the connection to your network without wire of your HP Officejet 8000.
Please start here: Setup the printer to a wired or wireless network for the HP Officejet Pro 8000 Printer Series
I will also leave the link software and driver for the 8000 Jo:
Driver and HP Officejet Full Feature software
I hope this helps!
Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution". To simply say thank you, click the "Thumbs up" below! If you need more assistance let me know and I will gladly do everything I can to help.
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Mac OS X 10.6.8
HP Officejet pro 8000 A809
Wireless
HP Photosmart Studio v. 9.7.4
After upgrading from Tiger to Snow Leopard I lost the ability to print without MARGINS - until that time, that I had no problem.
I use HP Photosmart Studio to print, but get the same error every time: "the selected printer supports the paperwork without borders. If you print, will serve the maximum printable area of the current paper size.
I downloaded the most current driver after that I improved and I was able to print in general - when I try to select borderless printing it tells me that this printer does not support. I was able to print without margins using Creative Suite Indesign and printing of this app--but have lost the functionality of the HP Photosmart Studio is really a drag - since I have to do all sorts of adjustments to do workaround printing.
Is it possible to upgrade Photosmart Studio? or re-start it? I'm lost and need help.
Thank you
If you always reminants of the HP software meant for 10.4, you must uninstall the software by using the "scrubber". If you have already uninstalled, reinstall from the CD, then:
Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finishRestart your Mac
Now run a software update.
Finally, download and install the "Full Featured" driver and software from the "Support & drivers" link at the top of this page.
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