OfficeJet Pro 8000 - is no longer prints borderless print after upgrade - Tiger for the Mac Snow Leopard

Mac OS X 10.6.8

HP Officejet pro 8000 A809

Wireless

HP Photosmart Studio v. 9.7.4

After upgrading from Tiger to Snow Leopard I lost the ability to print without MARGINS - until that time, that I had no problem.

I use HP Photosmart Studio to print, but get the same error every time: "the selected printer supports the paperwork without borders. If you print, will serve the maximum printable area of the current paper size.

I downloaded the most current driver after that I improved and I was able to print in general - when I try to select borderless printing it tells me that this printer does not support. I was able to print without margins using Creative Suite Indesign and printing of this app--but have lost the functionality of the HP Photosmart Studio is really a drag - since I have to do all sorts of adjustments to do workaround printing.

Is it possible to upgrade Photosmart Studio? or re-start it? I'm lost and need help.

Thank you

If you always reminants of the HP software meant for 10.4, you must uninstall the software by using the "scrubber".  If you have already uninstalled, reinstall from the CD, then:

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Now run a software update.

Finally, download and install the "Full Featured" driver and software from the "Support & drivers" link at the top of this page.

Tags: HP Printers

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