OfficeJet Pro 8100 - new router - can't connect wireless

Have an Officejet Pro 8100

Has been configured on my home network for the USB connection or wireless printing before

Old router has not installed this new router

Cannot be configured for access through a new wireless router

* When you run the installation of the printer asks to plug a USB cable - I plug in - then it passes to the ask for password wireless but then say errors

"To configure the network settings for the selected device, please temporarily connect via USB. The device can be disconnected from the USB, once the network settings are transferred. »

BUT the USB IS plugged

Have tried completely uninstalling printer, software, drivers, etc and then make complete re-install-without success

Router is an ASUS RT-N66U

Wondering if there is a way to do a complete factory reset to clear the memory of the printers I've tried unplugging, wait 5 minutes and then plug it to a real reset without success complete.

All of the suggestions that I am at a loss.

Hi bketchy,

This new router has two differnet built-in radio. You must ensure that you connect to the printer the correct SSID name for 2.4 GHZ radio. If you have both the 2.4 and 5.0 GHZ configured with the same SSID, you chnange the SSIP mame which should allow you to connect to the printer. Follow the steps outlined in the document below.

Unable to connect to a wireless network

Tags: HP Printers

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