OfficeJet pro 8500 a do not print

Similar Questions

• My HP Officejet pro 8500 Wireless does not print.

  I can copy and print from the printer or from scanning and printing but my HP computer will not send print data to the printer.  I tried to download the software to update drivers or diagnostic tools but the download cancels when it comes down to the end.

  I was able to solve the problem with the help of a technician of HP.  I had to do a system recovery.  It works fine now.  Thanks for responding.

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• HP Officejet Pro 8500 A910 was not found.

  I have a HP Officejet Pro 8500 bought more just. After you have installed on a HP Pavilion m8100n desktop, everything works but the scanner. I get this message "The HP Officejet Pro 8500 A910 is not found". Spent 3.5 hrs on the phone with HP support, they think that this is a problem in microsoft software. If I uninstall and reinstall the HP software it will work until I restart the computer. I feel confident that all troubleshooting has been done with HP at this stage and not need to go further with them. I use Norton on the computer as well. Someone has ideas how to get this fixed a problem?

  Hi BradKeith,

  You can try to completely uninstall the printer and before you reaffirm the system try to download the drivers from the HP site and trying to install and check.

  You can also check if uninstalling and reinstalling the video card drivers solves the problem.

  Method 1:

  Step 1: Uninstall the drivers from programs and features

  a. click on start

  b. type appwiz.cpl in search, and then press ENTER.

  c. find the printer driver packages, right click and uninstall it.

  Step 2: Uninstall the drivers from Device Manager.

  a. click on start

  b. type devmgmt.msc in search, and then press enter

  c. in find Manager device for the device, right-click on it and select the option uninstall.

  Before restarting the system, try to install the latest drivers from the HP site and check.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=4083969&LC=en&cc=us&DLC=en&lang=en&cc=us

  Method 2:

  You can temporarily disable the Norton Security software and the firewall installed on the system and check.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer.

• Is it safe turn off an officejet pro 8500 a when not in service.

  Is it safe turn off an officejet pro 8500 a when not in service. The electricity in my area off two or three times a day and every time that happens the printer begins once again reset. I'm afraid that whenever it cleans the printer heads is a waste of ink.

  Hi fernan215,

  Yes, turn off your printer when not in use. A fluctuation of current or failure can cause more damage to your printer when it is still on. You are also right that the printer is cleaning the heads and align the cartridges every time it is turned on. This is to ensure stability, good maintenance and calibration of your inks for the best output every time.

• HP Officejet Pro 8600 Plus do not print hardcover

  I tried the solutions posted: 1) made sure the tray 2 is not installed. (2) printed 100 white pages of plain paper. (3) modified preference hardcover and paper media.  However, I always get out of paper message when you try to print on thick paper.

  This is a new printer. Help!

  Hi hubox,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8600 more do not print card stock, and I'm happy to help with this problem!

  To get help, I'll need to know:

  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, USB, Ethernet, or wireless.
  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
  • The size of the stock card.
  • The weight of the cardboard.

  In the meantime, please take a look through this paper guide. ' A ' Out of paper ' or 'Choose the motor at a standstill' message and the printer not picking up or feeding of the paper in the main tray.

  I hope to hear from you and thank you for posting!

• OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.

  OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.  Test page out of rose.  Ran test, test page out of rose

  The whole page out pink (which means a solid pink page) or is it roses words, boxes, and

• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.

• OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

  I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

  Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences. A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.

  Change the default value of letter to A4

  Idea of what should be the default paper size is set in the Normal template. Go to Format > Document, and then press the button layout... . Set the size of A4 paper, and then press OK. Press the button by default... , answer Yes to the dialog box, and then press OK. - Source

  I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• OfficeJet Pro 8500 wireless (A909g) cannot print to network on windows computers folder 8

  I have an Officejet Pro 8500 A909g on a home wireless network with three windows computers.  Recently upgraded to the Vista computer and the computer from Windows 7 to Windows 8.  Still, the third computer is Windows XP.  The updates were 'clean' (started from scratch) and the latest full version of Windows 8 Hp driver has been installed.  Everything seems to work fine, except that I can't "scan to network folder" on both machines to Windows 8!  I can scan a file from the Hp Solution Center Console and it works fine, but it's too much pain to go through all the steps.  I use "scan to network folder" a LOT, so it is a problem.  The scan to network folder continues to operate correctly on the XP machine.

  To clarify what's happening - Scan kind of works network folder: he finds the file, scans the document and saves it in the folder.  But the size of the file is zero and it is unreadable.

  I called the Hp support by phone and was happy to have very positive support, and they don't charge me even though I was out of warranty.  The technician spent almost an hour of research on the issue, running either through every test possible and to discuss with her supervisor.  In the end, she said that there must be something wrong with my computer.  I think they just ran out of options.

  I am convinced that there is a compatibility issue with Windows 8.  If so, admit it and don't running me in circles more Computer Configuration controls do.

  A related problem: I downloaded the app "Hp Scan and Capture" of Windows 8 and it works at all.  Could not find even the officejet 8500, although this model is listed as a "supported device" so that the app on the Hp website.

  Unfortunately this printer is not on the list of printers supported for this application. Unfortunately, this printer has been made too long before programming has been written so that it can be retro-compatible.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/Windows-8-app-HP-scan-and-capture/TD-p/1826665

  I hope that information is what you are looking for!

• OfficeJet Pro 8500 A909g do not receive the correct IP address of the DHCP server

  Hello

  We have reconfigured our network to use 172.16.11.xxxx

  We have assigned our OfficeJet Pro 8500 A909g printers IP addresses by using DHCP reservations.

  After joining the wireless network, all our printers have an address of 169.254.xxxx.xxx.

  What Miss me?

  Thank you

  Christophe

  DHCP is still active on your router?  The printer must have active DHCP.

  169.254.x.x means the printer sees the router, but does not have a valid IP address to him.

• Driver Windows 8 all-in-one Officejet Pro 8500 Wireless does not

  Hello!

  I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless all-in-One Printer from a long time ago. I don't have the driver disk version, since I bought the printer until Windows 8 is out, so I tried to download it from the HP website. Whenever I try to run it, however, it is said that it is the extraction, but once gets it is over, nothing happens. The Installation Wizard is not pop up, and there is no error message explaing it. Help please?

  Thank you!

  wsquared123 wrote:

  I have a Dell Inspiron 15 3000 with a 4th generation intel core i3 processor

  How the printer is connected to your PC? USB or network

  HP all-in-One Printer Remote App for Windows 8.1 printer is located if it is connected.

  and HP and Capture app scanning allows you to scan with compatible devices.

  I hope this helps

• OfficeJet Pro 8500 will reinstall not connection

  Hello!  I'm terribly frustrated and don't know what to do next.  I have a printer all-in-one HP Officejet Pro 8500 A909g wireless that is about 3 years old.  Recently, I replaced my laptop for a HP running on Windows 7 64 bit.  Easily, I installed this printer on the phone two months ago and had no problems.  However, over the weekend, while on vacation, I tried to install another printer hp (5510).  I had the disc, followed instructions, etc.  But the printer would not work... period.  I ended up uninstalling.  But for some reason, try to install this printer screwed up of all impressions.  It's a different story, but I finally got my Adobe PDF printer works again.

  Back to today... I'm trying to print something and realize my 8500 printer is listed under "Devices and printers" and all programs are installed, but it will not be printed.  It shows no communication with the printer.  I am sure that he had to do to try to install the 5510.  After hours of troubleshooting, I finally uninstall the 8500 and try to reinstall.  (Remember, it worked fine before this past weekend!)  I downloaded from HP site because my installion CD does not support Windows 7.  For some reason, all the drivers will not download.  I tried FOUR TIMES.  I ran troubleshooting, diagnosis... you name it.  The printer appear in the programs, but not the devices and printers.

  I have connected the printer via USB directly to my computer and it has yet to install correctly.  Wired and wireless configurations show no connection to the printer.

  I'm not an expert, but can generally understand things.  I installed this printer even on three different computers all current to run Windows 7 and have never had a problem.  Help, please!

  Curiously, I did this throughout this process today, and it could find the drivers of 4 numbers.  Being extremely frustrated, I decided to restore to a point before that I tried to install this second printer (which I am certain is the root of all my troubles).  By some miracle, it's what needed!  Everything works now.  Thank you once again, Shane, for all your help and patience.

• OfficeJet Pro 8500 WIreless. Change print heads

  try to change the officejet pro 8500 wireless print heads.  Can't find existing print heads.  Press on * does not.  Have turned machine off and restarted the procedure - once again I can't locate heads.  My machine seems to have located differently than in the manual or video print heads.  Help, please

  miles1938,

  With the Officejet Pro 8500 Wireless ink cartridges are in the lower left front of the printer compartment.  We can access transportation, which maintains the print heads by lifting the scanner from the front, not just the scanner cover.  To move the cart and the print heads to the left so that we can access it, press and hold * key for about 6 seconds.  If the transport is not moving then we can try to move manually.  Click here for references.