OfficeJet Pro 8500 a: replacement of the print head

Similar Questions

• HP officejet pro 8500 910 a guard cleaning print head

  HP officejet pro 8500 910 a constantly clean the print head after replacing cartridges inkt (original)

  This happens after each power off/on. I can't stop the process by opening the doors, etc. Could not understand what did the trick.

  The new cartridges are already half empty.

  I did all the configurations, calibration. All the test pages are superb and I still suffer from the issue.

  In this forum, someone (Dutch) had exactly the same problem.

  I hope that someone from HP is able give me some tips.

  Hello there @qtoigoo ,

  I understand that you are facing a problem with your Officejet 8500 continuously clean the print heads. Normally, this occurs if the print heads are going downhill. My best advice to you would be to try clean the contacts on the print heads manually and reset of the printer. Who can help.

  Here is a guide with the relevant instructions: print head issues

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  I hope that my post was information!
  

   

  Have a wonderful day
  

• HP Officejet Pro K550: Software to clean the print head

  I need tool box for old HP printer: HP Officejet Pro K550, for 10-64 bit Windows.
  I need a software tool to clean the print head!

  Hello

  The HP Toolbox software is no longer available for your printer for any later OS such as Windows 7, 8 or 10:

  http://support.HP.com/in-en/document/c03467279

  You can align, clean and calibrate the printhead from the printer itself by using key press combinations.

  See page 33 on its manul below to perform all the tasks of cleaning for the front panel of the printer, such as the cleaning of the printheads:

  http://h10032.www1.HP.com/CTG/manual/c00501024.PDF

  Kind regards

  Shlomi

• OfficeJet Pro 8500 a want to buy print heads.

  Bad quality photo printing.  I think it is a printhead problem.  Do not know where to buy the print heads.  If there could be another problem I would appreciate the help.

  Hello

  Here are the links for HP Shopping USA store and printheads for the 8500.

  http://www.shopping.HP.com/en_US/Home-Office/-/products/Ink_Toner_Paper/printheads/C4900A?HP-940-black-and-yellow-OfficeJet-PRINTHEAD

  http://www.shopping.HP.com/en_US/Home-Office/-/products/Ink_Toner_Paper/printheads/C4901A?HP-940-magenta-and-cyan-OfficeJet-PRINTHEAD

  Before you buy one or two print heads, I would say following the troubleshooting steps below - documents you might be able to always fix the problem

  The streaks of ink fixing, faded prints and other common print quality problems

  "The following printhead appears to be missing or corrupt" Message displays on the all-in-one

  See you soon

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet Pro 8500 Wireless: Recording of my printer

  I am trying to install my printer Hp Officejet Pro 8500 A909g Wireless - towards the end. The automated process directed me register my product. Despite the fact that during the process that my printer has been identified correctly, trying to "choose your product" registration - this particular model is not not to be found. There are other printers A909 - but not the A909g - that is the wireless. Because I'm not able to continue the registration - automated installation just keep running the message "installation."

  Any ideas how to overcome that?

  I managed to understand the bug in the system:
  At the beginning of the installation process, it asks you "How do you connect to this device. If you answer 'USB' I have to do - you don't get to choose a printer model that can be used also by WiFi. When I started the beginning and chose the 'WiFi' or network then only will be the "WiFi" - as the A909g - models appear also on the selection of the devices list.
  I hope that guys in HP will fix one day. After all, the 'main' desktop PC can connect to the device by USB, while other devices in WiFi.
  Thanks a lot for your response however.
  I was almost desperate.

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• Replacement of the print heads

  My printer is the Officejet Pro 8500 909.  It seems that the Black/Yellow Printhead is toast. I can get one online for $57.00. The next thing is how to replace? I can't find the owners manual.

  The paper here is a video and other information for the replacement of the print head in your Officejet 8500 a909g.  You will find the Manual documentation and other user here.

• OfficeJet Pro 8500 does not accept the new cartridge

  My OfficeJet Pro 8500 has 910g does not accept the new magenta cartridge. It displays replace following used cartridge in the order of printing continues (translated from Swedish). I've done various resets and now to restore the alos an OOB (out of the box), does not help. My weighs 40g 940XL cartridge so I know what it it not empty. I have read a lot about the problems of cartridge maggenta but found no solution. The printer is fine, but this problem is driving me crazy! I have always recommended HP printers and have owned quite a few over the years,

  No problem, I understand.

  I think that could happen is that the oval pin mechanism comes into contact with food has become defective over time. Its supposed to sink to bottom when feeding is complete (on inserting). Over time as the ink level runs the mechanism will expand gradually until you reach full extension on what an ink level alert is triggered. What might happen in your case, is that the mechanism is not entirely depressing even when the new full provision is inserted. This would explain why to apply the tape inside the oval window on the supply allows the new offer be detected. Unfortunately, the fix for this would be to have the machine. If you think it's something you want to do here is a link where you can check the warranty status of the printer and based on this status, you will be presented with relevant options

  http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&DLC=en&docName=c01321436&LC=en&product=4116838

  With regard to the branch point the device directly into the wall socket, sometimes for some questions (usually power up/on) the resolution can be plug directly into the wall in the routing through a power bar or surge protector can induce weak variations of the voltage applied to the unit. However, this should not be a factor in the problem you are experiencing, so there should not be any need for you to change your current configuration.

  More sorry that you are having a problem with ink level detection on your device. Please post back with other questions.

  Best.

• OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

  I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

  Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences. A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.

  Change the default value of letter to A4

  Idea of what should be the default paper size is set in the Normal template. Go to Format > Document, and then press the button layout... . Set the size of A4 paper, and then press OK. Press the button by default... , answer Yes to the dialog box, and then press OK. - Source

  I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• HP Officejet Pro 8500 has: WIFI connection to printer after moving from a computer in another city

  I recently moved from Nevada to California with my printer.  I can't go to the printer.  The wireless light is lite. The printer has worked with this computer I Nevada. Promp in window says "printer is unable to connect to the server.

  "You can connect to the server through a proxy server" what is a proxy server address

  Hi @Raggetty ,

  I understand that you are having problems with the printer via the wireless network. I will definitely do my best to help you.

  Since you have moved, you must install the printer on the network.

  If you haven't already done so, restore the default settings of the network printer. Go to configuration, network, restore default network.

  Then set up the printer on the network again.

  Follow this document:

  Configure the printer to a wired network or wireless for the HP Officejet Pro 8500 has e-all-in-One Printer Series.

  If you need help to set up the printer on the network, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 8500 a - problem with the wireless radio

  First of all, I'm sorry for my bad English. I hope that you have little imagination when reading. I'll start to describe the problem and the lower list, I hope, all the relevant information you need to help me.

  Yesterday, I bought a brand new OfficeJet Pro 8500 has.

  Since I have found a little bit of my computer and my router I configure for wireless connection.

  All whent fine, the printer connected to my WIFI network without any problem and I was able to do a scan using the HP scanning software. How ever, when you try to scan a document nother directly after the first that did not work. I got an error message on the computer telling me that the computer could not connect to the scanner and it could be caused by the firewall. I also tried to print a word document, but it seemed that the document could not be sent to the printer during the observation of the State of the printer. Finally I gave up the print job and began to study the problem.

  By using the service to help in the HP software that I did all the things he suggested me to do. I have disabled the firewall, open TCP/UDP ports, restarted the router, the computer and the printer in different combinations, nothing worked.

  All the while the printer was connected to my WLAN, indicated by the State of the network printer and the router. I was about to give up but thought I should try only to disable and enable the transceiver wireless in the printer. To my surprise this solves the problem. I was in a position of scan and print documents.

  Today, after work, I tried to do another analysis, and the same mistake was present. Once more I did magic with the wireless radio and it has temporarily solved the problem, but he came back a few minutes later.

  Summoriz, the error can always be corrected by disable and enable the radio wireless, but after some time (a few minutes) the error returns that it self.

  I played a bit and discovered that it is possible to access the built-in Web server during the error. Not all functionality of the EWS seems to work perhaps (it's OK) but I can't among many things has see the State of the network and I can even do an analysis using the integrated Web server.

  I tried to reconfigure the printer using the printer setup wireless and also after a reset of the printer and it does not help.

  I hope someone on this forum knows a solution to my problem.

  Useful information:

  Computer OS: Windows 7

  Router: Thomson TG784 (I have an internet connection, phone and TV provider and this box takes care of this)

  Encryption: WPA - PSK

  WLAN: 802. 11 b / g

  No filtering MAC or SSID hidden

  Other devices on the network are two mobile phones and a Motorola Xoom Tablet

  Printers, IP address: 192.168.1.81

  Firewall: WIndows (the router is disabled)

  Concerning

  Thord

  Problem solved. Reinstalled the PC s/w has little time and finally he solved the problem.

• I have HP Officejet Pro 8500 A910 (network). It prints backwards (last page first).

  How can I make my HP Officejet Pro 8500 A910 (Network) to print pages in order, i.e. page 1, first, etc. ?

  Hi kentpatty!

  If you go to the menu 'Préférences' when you go to print, there are an option for 'Page order' you can change "Back to front" to "Front to Back". Who should take care of it for you, but I would like to know if it doesn't and I'll try to find something.

  Thank you!