OfficeJet Pro 8500 A909a, 2 1/2 years. Windows XP sp3. White vertical stripes

Vertical white middle band images of scanned documents. It was working fine an hour ago.

It seems that it is a hardware problem. I was initially hoping that the problem was with the ADF (the most common probably that I saw normally when paper or foreign objects are blocking the bulb scanner), but because it is not with the ADF, but with the flat bed scanner, it seems that the bulb is out or a Ribbon under the glass does not block the light to do what it is designed to do.

What I would say, is to call our technical support at the 800-474-6836, they have delivery options for you on similar newer printers that are re-certified HP products at a discount rate.

WARNING: do not try to take the glass on the unit to change the bulb or move all cables, when the printers are assembled they are in an extremely clean environment (for example, an operating room) to prevent dust from getting inside the printer and cause problems.

Tags: HP Printers

Similar Questions

  • Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

    Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

    Error-windows 7. hta is not a valid win32 application.
    Help, please
     
    Original title: 64-bit Windows 7 pofessional

    Hello

    1 are you getting this error when trying to install the drivers for the printer from the CD?

    2. what exactly is the problem that you are facing with the printer?

    This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

    You can also contact the HP support forum to get help:

    http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

    I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

  • OfficeJet Pro 8500 A909a: Cannot locate driver download page.

    Download page for driver cannot locate.

    OfficeJet Pro 8500 A909a

    MS Vista Ultimate 64-bit.

    When you use my Linux PC to try to find the drivers for a different PC, site Web just continues to send me round and no display drivers to download.  It seems that in the past, this has been a problem too.  This takes place with the latest version of Firefox - 37.0.1 and the current version of chrome - built 37.0.2062.120 on Debian 7.6, running on Debian 7.8 (281580) (64-bit).

    Go to hp.com

    Select: Support | Download drivers

    Under the tab "drivers and downloads".

    -Enter the product id: officejet pro 8500 A909a

    -Select 'go '.

    Expand it "+" that lists a link, and select it.

    None of the following links give a driver download!

    -Troubleshooting

    -How

    -Product info.

    -User guide

    -Video tutorials

    -More than Options

    Maybe one of the options should be "Driver Downloads".

    Just my $. 02.

    Hello

    A lot of links in there. Please use the direct driver (for Windows):

    http://ftp.HP.com/pub/softlib/software12/COL31041/MP-110033-2/OJ_AIO_P8500_A909_Full_Win_WW_140_408-4.exe

    (Note: many printers for 8500 series use the same drivers).

    Kind regards.

  • HP Officejet Pro 8500 A909a series e-mail address to print from an ipad

    Where can I find the e-mail address for my HP Officejet Pro 8500 A909a series so I can use my new HP app on my ipad to my ipad on my printer printing?

    Tina

    The printer Officejet 8500 A909 series does not work with ePrint. You can use the House ePrint and Biz app for Android and Semien devices or application ePrint for iOS devices. However, you cannot use ePrint itself. Sorry for the confusion. Here are links to the ePrint and FAQ Mobile applications compatibility list. Hope that helps.

    Supported printers the HP ePrint Mobile App or HP ePrint home & Biz:
    http://goo.GL/sVIG8

    HP ePrint Mobile Apps FAQ:
    http://goo.GL/33WFq

  • Duplex scanning possible HP Officejet Pro 8500 A909a Series?

    There are some online reports that the HP Officejet Pro 8500 (withount wlan functionality) supports the duplex scanning. However, I can't understand how this. Does anyone know if duplex analysis is supported for my HP Officejet Pro 8500 A909a?

    See you soon

    Karsten

    Sorry, the 8500 a909a DOES NOT print DUPLEX. MORE than 8600 and the PREMIUM 8600 don't.

  • HP Officejet Pro 8500 A909a Se: fax problems

    My Fax says it's inactive. How it back on? Cannot send a fax

    Hi @Redrose1947,

    Welcome to the Forums of HP Support!

    I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

    In order for me to help you best, I can get more information.

    What is the error message that you receive when you try to send a fax?

    Please use this guide to resolve problems with faxing:

    To activate the Image to send faxes, do the following:

    • The menu on the front panel of the printer, click on the configuration menu (key)
    • Select report print
    • Turn on the Image on fax send report

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

    Fujitsu Windows 7 laptop (all USB2)

    used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

    The printer installed fine and don't have USB connection

    All the software and scanning twain installed, so I was able to scan the copy etc.

    I could browse and choose my PC from the front panel of the printer

    However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

    Fujitsu - but more recent model with 3 USB ports

    I have install and then used the same FULL configured driver to be installed (V14)

    selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

    All the USB works, that I've used - BUT the printer is networked and no USB used

    tried to download the driver and install it-exactly the same question

    SO I configure using the devices and printers 'add printer' network and installed

    I can print OK

    BUT no analysis facilities

    and on the façade - cannot see the new PC to scan to

    The only real difference, is that this PC has USB3 and only mine has USB2

    DO not know why on a network installation USB even when searching for

    It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

    Thanks for any help / advice

    Hi etaf,.

    I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

    The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

    There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

    My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

    If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

    If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  • cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

    My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

    I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

    "the download was cancelled.  You can click the "start over" button to try again. »

    the retry button just returns the same message after a short.

    I'm using a windows 7 PC.

    Thanks for any help

    Hi @Lesly01,

    Welcome to the HP Forums!

    I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

    Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

    I hope this helps!

  • OfficeJet Pro 8500 A909a not print correctly

    OfficeJet Pro 8500 A909a

    Windows 7

    I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection.  After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode.  After you open the Quebec, the file is listed with a message "error-printing".  I can remove the copy to the printer and to set the printer online, but the process is repeated each time.

    I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler.  There is no hardware problems - it will print on the other computer and copies, etc very well.  I have not tried another cable because I have a step and assume if my computer can see the printer should work.  One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.

    Please help, I did research for hours without success...

    Tried the printer with 2 different usb cables to another computer and it never worked.  I think that the usb port on the printer has been fried.  Bought a new printer works fine.

  • OfficeJet pro 8500 a909a: try to go to with a HP officejet Pro 8500 wireless

    I just moved.  My fax in my old address connection came a "bundle" and has been through a fixed line.  I wonder if my oldest device is able to make a wireless upward set, or I'll have to stay with a land line and a phone number for the fax works correctly?

    My unit is about 5 years... HP office jet Pro 8500 a909a...

    Thank you

    Hello

    A telephone cable to a fixed line connection is required for faxing.

    Generally, a Wi - Fi connection only refer to a connection to a computer for printing and scanning, it does not refer to a configuration of the fax machine.

    However, the device does support all wireless, but only a wired network or USB connectivity.

    Kind regards

    Shlomi

  • HP Officejet Pro 8500 A909a scanning install computer

    I have a HP officejet pro 8500. It is installed, and I can easily print to it from my laptop. The scanner works I can scan to a USB device and then manually the port to my computer to download on the internet. However, it the device does not have a target to scan computer.

    (1) the printer is connected via an ethernet cable.

    (2) the printer and my computer are connected for printing, but does not scan.

    (3) I tried to reinstall the drivers for the device (found here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3752... but it has not solved the problem.)

    I'm looking to bind the scannerwith my computer. I don't know how to do this. I know that it is not currently bound.

    In addition the product user guide (found here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&os=4062&product=3752456&sw_lang... was not helpful for that matter.)

    Help!

    thenextbesthang

    This article can help get back you on track. Give the steps a shot and let me know the results:
    http://goo.GL/FZ5RF

    Good luck!

  • Make the OfficeJet Pro 8500 A909 series printer compatible with Windows 7 (64-bit)

    I was right, but he started from.  Could you please send me the link to make the printer compatible with my computer Windows 7 (64 bit) OJ Pro 8500 A909 series?

    Thank you

    The second link contains the complete driver giving you access to all the features of the printer.

  • OfficeJet Pro 8500 A909a 'Fax to PC' is on, but still prints faxes automatically when received

    Had a problem with the reception of faxes and reset the machine.  Since then I can not fax just save to the computer only.  It will save the fax to your computer, but it also prints when it is received.  I use XP Pro on a desktop computer.  I don't get any errors.

    Hi jb9522,

    Recheck your settings for the digital facsimile of the fax machine basic configuration of the control panel and check out the following document below.

    http://support.HP.com/us-en/document/c01619066

  • Complete software for Officejet Pro 8500 A909a

    I did a factory reset on a Windows 7 machine (64-bit), something I've done on this machine several times before.  In the past I didn't much trouble to get the object printer drivers and the software loaded.  This period was very difficult... in fact impossible at this stage.  I try to get the full software loaded, I think it's called the HP Solution Center, which places an icon on my desktop and I get many more features for the printer.

    I tried to download the wizard and it seems that he will do the trick, but then stops with an error:

    Your download has been cancelled

    You can try to download it again by clicking Retry.

    It won't load.

    In the past, I downloaded a file and it worked sucessefully (although I seem to remember that, as the years pass, getting the printer and software will takes more effort).  The file that worked in the past is:

    OJP8500vA909_Full_14.exe

    I can't find on the internet to download again.  Any suggestions?

    I have download saved the last time that I needed him... Although it is just a folder with several subfolders and files.  I have no idea now had to find the .exe to run... so, so far, this folder and is useless for me.

    Any help will be greatly appreciated.

    Hello

    Please do not use Wizard, use the normal web browser to download the following file:

    http://ftp.HP.com/pub/softlib/software12/COL31041/MP-88604-3/OJP8500vA909_Full_14.exe

    It is around 300 Mb

    Kind regards.

  • Officejet Pro 8500 A909a print cartridge jam

    I removed the filter switch and the 2nd optional drawer.  I can't find any sign of a paper jam.  The print cartridge is stuck on the right side and I can't reach in this place.  There is what appears to be a hatch above where it is blocked, but I can't open door - I fear I'll break it.  The printer is barely a year - of ideas?

    Yes, I did all this.  I was finally able to reach in and find a part to seize the cartridge and on top.  Still can't get off the cover - looks like it is supposed to just swipe, but it wouldn't be fair.  Anyway, once I manually moved the cartridge, I reinstalled the cartridges.  Seems to be ok now.  Thank you.

Maybe you are looking for

  • I accidentally pressed uBlock my gMail account. How can I unlock it. Can't to my mail

    Can't do anything on my gmail account [email protected] PLEASE HELP me. I thought I was blocking someone I don't know who added me to their circle, but it has blocked all please let me have some simple steps that are easy to understand for

  • What is the best way to communicate my displeasure with new features?

    TL; How can Dr. I complain to FireFox on the new search bar in new tabs? (Or other news) I saw a question or two about this new feature here already, and it is obvious that the developers of FireFox are not really interested in what their users think

  • Factory reset on iTunes to improve battery

    my battery iPhone 5 c descends in a half day, and even after changing to a new battery, it's the same. I can reset the phone to iTunes to make better it.  It is saved.

  • New T520 function key does not work do not

    Good forum, Just got my first ThinkPad, a T520 and after the UltraNav driver update it seems that some of my function keys no longer work. I've seen similar posts on this problem but all stem from different problems. My volume keys work, but there is

  • Rockbox status anyone?

    I bought the Fuze + because I waited for years to get a 50 GB or State more solid with radio and recording.  16 + 32 does really everything for me.  But like many here I am blocked by performance, poor scrolling, etc. by this device. I'm staying curr