OfficeJet Pro 8500 first, working to the new router. Menu locked up now, wireless

Printer is HP73053C (Office Jet Pro 8500 A909n first) converted from DSL to cable modem.  Now wireless cannot find printer and lost top buttons (Tools, ink level and help) features.  Windows 7 pro 64-bit.  HP support intervened during the WEB search and told me I was out of warranty for them to help me.  Reconnected printer on USB, reinstalled the drivers, (OJP8500VA909_Full_14.exe) thin printer on USB but still can not find way to unlock lock-up wireless.  Still no access tools, ink (try to get to the wireless configuration) or menus help, no answer on the softscreen buttons.

Please, can anyone help?  Is it possible to perform a "hard reset" on the printer?

OK, you can try a reset more mild # and 6 keys.

If this does not work, can you get it to a stable State where you can load the firmware update?

Tags: HP Printers

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