OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

Similar Questions

• No computer detected in scan only Mode. OfficeJet Pro 8500 a. MAC OS10.9

  My 8500 does not detect my computer in scan mode.  Printer and computer are on the network.  I can print from my computer.

  Instructions for a "connection error" or "Computer no. detected" Error Message is displayed during the scan only go up to 10.8 and when following the directions for open print Queue and the window opens but with no settings of the printer.

  Re: Officejet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• OfficeJet Officejet Pro 8500 has more eAiO Scan to computer scans only part of the Document

  I am trying to scan my Officejet Officejet Pro 8500 has more eAiO scan to my iMac (Mac OS X 10.6.8).) IT scans only part of the document is scanned. However, when I copy it, the entire document is printed. I was looking for, if I could change this on the officet, or the system of preferences on my mac, but couldn't find anything on the 8500. On mac, I could change something, but it was only the scans on insiders from my computer.

  Scanning directly from the Officejet comes in very handy when the digitization of books, with one hand, I have to push it and the iMac is not in reach of the officejet...

  Otherwise, I am very satisfied with the printer and everything works fine...

  Thanks for any help.

  iMac (Mac OS X 10.6.8)

  Hello

  I hope you feel better now!

  Please specify the exect option that you use to scan from the control panel of the device.

  What exect icon are you clicking after selecting the scam?

  If it is computer, try to update the latest version of the driver and check if the Scan shortcuts Manager do not appear:

  Click the Apple icon, then software updated. Be sure to select any update HP available.

  If you don't see the specific option yet, you will need to delete all HP software installed completely and install the latest version:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Download and install the latest driver below:

  http://FTP.HP.com/pub/softlib/software11/COL34340/MP-85024-2/OJ_AIO_08_8500_A910_Net_Full_Mac_WW_74.dmg

  Finally, update the latest driver by clicking the Apple icon, then software updated.

  If you use another method of scan, please specify which option you use.

  Kind regards

  Shlomi

• HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

  I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

  Hi @Adriana8,

  I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

  Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

  HP Officejet Pro 8500 printer - color or black ink prints do not.

  All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

  'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

  You use genuine HP cartridges?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

• HP Officejet Pro 8500 a: HP Officejet Pro 8500 has come looking for the paper.

  Hello and thanks for any advice.  I have a HP OfficeJet Pro 8500 started a clicking then that he was trying to pick up the paper for printing a document and then received a paper error output (bin was full).  I removed all the paper and found a small plastic piece 1/4 inches long and looks like a piece of home (he's not... looks like only). I replaced the paper and tried to print.  I opserved that the mechanism of paper collection has diminished, but the wheels do not turn. I manually pushed a piece of paper in front of the van and it printed.  The collection of paper wheel is the problem... is there an available spare part?

  Hi dwaryk,

  Thanks for joining the forums of HP's Support with your request.

  I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer that seems to have lost perhaps a part and the mechanism of paper collection has stopped working. I'll help you as best I can.

  I checked the list of replaceable parts for this printer and who find that the mechanism of collecting paper is not a replaceable piece by customer. If the printer is broken, a replacement may be your only option.

  I suggest you contact HP support. They could have an option to replace/upgrade the printer that you could save a few dollars to the retail costs.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

• OfficeJet Pro 8500 has more: document scanning

  Several pages to the computer and save it as a file, but now he won't, until Apple upgrades my Officejet Pro 8500 has more opportunity to scan the whole of a scan of the page at a time.

  How to scan a document of several pages under the name of a file?

  Hi @Pinnacleport,

  I read your post and to see that since the upgrade to El Capitan, you are no longer able to scan several copies of a file. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I checked the site and the drivers are installed by the Mac drivers preinstalled. HP printers - installing a printer driver Mac using Apple Software Update.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet Pro 8500 has more)
  
  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  What application are you using to scan with?

  The only way you can save several pages in a single file is in PDF format. JPEG and other formats will save multiple documents as separate pages. In the printing and scanning window, select PDF and check combine in one document below.

  I hope this helps. If there is anything else I can help you, let me know. Thank you.

• HP officejet Pro 8500 has: print image too large printer cuts the half page out

  My Hp Officejet Pro 8500 has is way big text/image printing and cutting half of the page. How can I fix?

  I've uninstalled and reinstalled the driver, I unplugged and re-plugged, I looked in the settings and do not see where I can change the print size. Any suggestions?

  Hi @lucky33,

  Thank you for visiting the Forums from the HP Support! I see when you print on your HP Officejet Pro 8500 a text is very large, so it prints on several pages. You have tried without success, some troubleshooting steps.

  You try to print a document or an element of a web page? What program or browser you use?

  If you are using a Windows operating system, please try the following:

  1. open an Internet Explorer browser, go to the far right click on the gear icon

  2. Select Print Preview

  3. now along the top, you will see an option to change the size of the page, please make sure that it is set to adjust or 100%.

  4. now, try a test page, the text is expanded?

  Now go ahead and run the HP Print and Scan Doctor:

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know the results.

• Player card HP Officejet Pro 8500 has

  Hello

  I need card reader and I didn't know if my printer could be sufficient.  I have the HP Officejet Pro 8500 has e-all-in-one printer and connected it wireless (I'm also using a mac, but I CAN access Windows Xp via bootcamp).  I tried to insert a SanDisk 8 Gb Micro SDHC with a SanDisk card into the slot of the printer.  The printer can read the card very well and view/print photos of the touch screen.  However, I was curious if I would be able to transfer the files to the Micro SD card on my computer and vice versa, using the printer.  If so, can is this possible, you explain how.

  Thank you

  Dan

  Hello

  Yes, you must map the drive of your printer to your network card, and it should come as a drive on your computer. You can copy files from here (Note: some cards don't like may not move photos from computer to them).

  The following statement should work for your printer:

  http://www.Instructables.com/ID/use-your-printer-as-a-card-reader/

  or this:

  http://support.HP.com/us-en/document/c00149194

  Kind regards.

• HP Officejet Pro 8500 has problem with black ink printing

  I have an Officejet Pro 8500 a printer. When I print documents, it will not print anything in black ink. The colors work very well, but just black will not print. The printer says that the black ink cartridge has plenty of ink, and when I shake it, I can say that there is something in there. So, I don't think it's a question of black ink out. Is there a chance that something is blocking the ink out? Any patches for this in addition to the purchase of a new ink cartridge?

  Document here can help solve the black is not printing on your HP Officejet Pro 8500 has.

• Where can I get a driver for HP Officejet Pro 8500 has 910

  Cannot parse anything

  Thanks but I tried several times, I go through all the steps & I think I have then at the end any communication with the printer. I tried to disable the firewall I have many problem withis hours invested. Past hoours on the phone with HP with a person that I could hardly understand to add to the problem. Time on the phone with McaFee & Linksys everyone. I have a hp Pavilion dv7-6b78us computer laptop that I am trying to connect my printer Hp Officejet Pro 8500 A 910. Large prints don't come to scan wireless & it suppose too. HP has their money but no service. Thanks for your help, maybe next time.

  Best regards from Wayne

  Then why you mark something as the answer when you got no response?

• Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

  Hi all

  I know why cyan is not printing.  It is because of the following:

  Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

  I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

  Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

  I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

  Thank you

  John

  John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

  In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

  -Spencer

  PS Hope you have a wonderful day and that your time is as beautiful as she is here!

• Problems with the operation of the Second paper tray - HP Officejet Pro 8500 has more

  I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

  I will be happy to help you with this problem.

  The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

  The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

  Let me know how it goes.

• Can I print posters 2 x 2 or 4 x 4 with Officejet Pro 8500 has? Windows 7.

  Can I print posters 2 x 2 or 4 x 4 with Officejet Pro 8500 has? I am running Windows 7.

  Hello

  The 8500 (A910) driver is not support printing posters.

  To work around the problem, you can use another pilot who provide the required functionality:

  1. Enter the control panel > devices and printers, click Add Printer .
  2. Click on Add a local printer.
  3. In use the existing Port, select the port for your printer:
     DOT4 if your printer is connected by USB
     If standard TCP/IP network connection used.
     And then click Next.
  4. Click Windows Update in the list of printers, allow several minutes for what the list will apear again.
  5. Select HP in the column of manufacturing
  6. Select the printers HP Deskjet 6980 series column.
  7. All the steps in the wizard.

  Now, you will be able to use the print feature post using the driver 6980, by setting the option Pages per sheet and poster in the finishing tab.

• OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

  like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

  If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

  Hello @billfern,

  I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

  In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

  It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

  Thank you for joining the Forums of HP Support!