OfficeJet pro 8500. Installe4d new cartridge HP cyan. Do not print this color

Installed a new HP cartridge twice. preformed cleaning cycles & alignment. Will not print cyan. Worked fine until I changed the cartridges

There could be little ink clogging one of the ports of the print head. There is a document with steps to help solve the problems of location printing here.

Make sure you do 3 levels of cleaning print head. If none of the steps of work, then you may need to replace the Cyan/Magenta Printhead or the printer.

I hope this helps.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8500 jams every time I send something to print.

    My HP Officejet Pro 8500 jams every time I send something to print.  Troubleshooting does not detect it.

    Contact HP for assistance they can offer to check the paper path or solve the problem.  It is not a Windows problem and there is not much we can do to help with this kind of problem.

  • HP officejet pro 8500 a910 does give me the option of printing in black and white

    Hello

    My hp officejet pro 8500 a910 does give me the option of printing in black and white. How choose to print in B & W when the option does not appear under properties?

    Thank you.

    Hello

    Used to print application, click file > print

    Click Properties or preferences to access the Printing Preferences dialog box.

    Click the Advanced Options button at the bottom of the window.

    According to the characteristics of the printer, click on the area of selection of printing in grayscale and as high-quality grayscale or black ink only.

  • Network scanning multi-page Officejet Pro 8500 a w/o ADF (Vista and HP Print software)

    Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

    My version of Vista is 6.0.6002 Service Pack 2 Build 6002.

    My HP Officejet Pro 8500 has e-all-in-one printer - A910a is the standard model, for example, the premium product of mid-range. It is connected by LAN cable. It scans, prints and can provide the status of ink level.

    The 8500 is connected via the network, and on a Vista PC, I use a desktop icon to launch "HP Officejet Pro 8500 A910.exe". The new software is very different from the [Photosmart c6150 dead] [uninstalled] old HP Solution Center, and I looked in the new textbooks at least briefly, so I hope someone can same thing me some time with a basic question/issues scan. My research forum has failed, but if someone has a link to a relevant thread, that would be appreciated.

    Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

    I also tried scanning browser based and there is a drop down for sweeping on both sides, but the drop down menu is not activated and cannot be used.

    I only went through the configuration of the network folder, which may be necessary to get the ability I want. On this subject, I wonder if I set up a folder for all users, or just for my login.

    Thanks for any help!

    Success?

    Well, I created a folder network and was then able to scan to a PDF file of several page without using the ADF (ADF) documents.  To do this, (1) install the software provided with the Officeject Pro 8500 has, (2) the installation program a network folderand (3) run the scan of the touch screen located on the Officejet Pro 8500 has.

    (1) install the software supplied on CD (or probably downloaded from somewhere near here). You may be able to work with only the web browser interface, but I wasn't before install the software provided on the CD, and I suspect that some software is required on the PC.

    Install the downloaded software or the software provided on the CD-ROM titled

    HP OFFICEJET PRO 8500

    A910

    (2) Setup a network folder. The installation of the software created a few new icons on my Vista PC.  Double-click the icon of the desktop titled "HP Officejet Pro 8500 A910". On my Vista PC, it runs,

    "C:\Program HP HP Officejet Pro 8500 Officejet Pro 8500 A910.exe A910\Bin\HP"

    An application window should appear. Mine has a title, "HP Officejet Pro 8500 A910 (network).

    The application window has a section of Scanner Applications on the left. From there, the scanner to the network folder Wizard. Which can be done by double clicking on the 'scan to network folder Wizard"or by the first double clicking on"Scanner Actions"and on the screen that appears, click on"Scan to network folder Wizard.  Otherwise, you can get this done through the web browser, if you know the URL for your device's built-in web server. Because I use my DHCP router (to allocate IP addresses in my local network), I currently access the 8500 a of http://192.168.1.19/. From there on, I can access the Scan tab, and I can access the ability to "Setting up the network folder" on the left.

    Using the scan to network folder Wizard, I clicked on New and used the Browse button to select "C:\Users\Gordon\Documents\My Scans" to set up a folder named "Gandalf Gordon". The next page of the wizard, it will take your network password (or local password if he is counting on the local PC) required to access the PC where the path "C:\". "sailed above is located. When I clicked on finish, the wizard opens a web browser which indicated a certificate error. I chose to continue to the site, which turns out to be the web server integrated in the 8500 has. So now you know a URL where your built-in web server on your network if you were already uncertain. If you do this URL a favorite browser, the favorite should work even if the IP address of the 8500 a is changed in the future.

    Display (3) initiated a sweep of the touchscreen located on the Officejet Pro 8500 a. tap the icon "Scan." Tap the 'network '. Select the network folder. Place a page to scan on the glass of the scanner without using the automatic document feeder. Press 'Start Scan '. When the touch screen prompts, "Page another Scan", select 'Yes', place another page on the scanner glass and click, 'Start scan '. When the last page is analyzed, answer 'No' to the prompt "scan another Page.

    Note: When loading pages additional manually, you have to work a little faster or unit will then expire and close the file with as many pages that you managed to scan. I did three pages as a test.

    If there's a better solution out there, please share!

  • OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

    From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

    Hi barneyw,

    I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

    Let me know if this helped and feel free to contact me if you need further assistance.

    Thank you

  • OfficeJet pro l7480 ink new cartridge does not work

    Hello world

    the magenta cartridge from my all-in-one closed his ink, or so it seemed. Even though I replaced this cartridge (shaking he seems to have a lot of ink inside) with a new one, the officejet still tells me to replace the magenta cartridge because it is empty and the printer cannot print. I have always used hp original cartridges.

    I'm looking for advice to solve the problem.

    Thank you very much.

    Max

    Hi Max, thanks for getting back to me.

    It is strange that the inks are behaving this way.  If you have already tried new cartridges, the best recommendation I can do would be to contact HP directly. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide.

    Thanks for posting on the HP Forums.

  • OfficeJet Pro 8500 Wireless - ink cartridges

    I have had this unit for about two years. Use it mainly for scanning, not a lot of printing.

    After about four months, after printing next to nothing with him, I had to replace all four cartridges. Not one, but he had to have all four. All four ran empty cartridges at the same time.

    About eight months later, ditto.

    About eight months later, ditto.

    And now, about eight or nine months later, once again.

    I don't use it enough to empty one of the ink cartridges in this period of time, much less than each of them.

    What is happening on that he needs new ink cartridges so often?

    It is absolutely impossible that all four ink cartridges would go dry at the same time - four times. Is something wrong with the printer?

    Windows XP. The cartridges were all HP.

    Thank you.

    Hi stevewest26,

    If you leave the printer turned on 24/7 the printer will do a printer maintenance to avoid the cartridges get clogged. During the maintenance of the printer it use some of the ink in all 4 cartridges to properly initiate the print heads and keep the printer in good working order for you when you want to print. It is best to let the printer on so that he could complete the period maintence of this way you don't end up throwing the printheads due to jets of a bite. If you are not using this printer to print you may consider a scanjet do your scans. I hope that explains why you see the cartridges being exhausted.

  • OfficeJet pro 8500 a910a: ink cartridge change any help

    I changed all the ink cartridges in my printer except the magenta, and she will still not print the test correctly.  How the test for a bad print head?

    Error message, "faullty or incompatible printer cartridge.  Replacement cartridge with cartridge hp authorized but the printer does not print.  Error message just for rehearsals.     Tried to close all night, connectors disconnected, but still get the error msg.  What to do next? Someone out there have this pproblem, how fix you it?

  • HP officejet pro 8500 a910 does give me the option of printing in black and white on a mac.

    I would like to create a new preset using black and white or grayscale for an a910 8500 but it doesn't seem to be a way to specify black and white or grayscale in the dialog box print when printing from an application. Also, when I go to the presets dialog show I can't change all the settings for a custom preset.

    very confusing dialog boxes. It doesn't seem to be a way to access the dialog box presets without being in a print in an application dialog box.

    I'm running OS X 10.7.3

    Argh!

    Hello

    Follow the steps below to print using black ink only:

    1. from the application used to print, click the file menu and select print. The print window is displayed.
    NOTE: The print window might be minimized: click Show details to display all available parameters.

    2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.

    3. Select Paper Type/quality in the menu dropdown.

    4. click on the triangle next to color Options to the settings.

    5. set the color to Grayscalefield.

    6. adjust the Grayscale in Black cartridge only.

    You can save the settings for later use by clicking preset > save current settings as preset.

    Kind regards

    Shlomi

  • OfficeJet Pro 8500 has Premium - setting the default value of print quality?

    How do I put permanently by default of this printer, ink more fast and the lowest use draft printing black & white? I continue to put when it prints and it goes right back to the way it was before. I do not see a menu to turn on the printer screen or a way to make the new default value when I change it in the configuration of the printer on my PC.

    In the printer preferences, advanced...

  • OfficeJet Pro 8500 a-green power supply light on-Quit printing using as a copier

    I was using the printer as a copier, placing documents on the glass and close the cover.   About 8 different documents, then the printer just quit so that, in the middle of printing a page printed.   Green power light is on, but when I push it, it is not off. Touch control panel does not respond.  Nothing seems to function.   Tried to unplug the power cord at the back, unplug the unit from the wall and disconnect the power supply cord.  Plugged everything back in after about 10 minutes to be disconnected and no help.  Green power light turns on but no function doesn't seem to work.  Have windows 7, 64 bit HP computer, but the copier function should work even if not connected to the computer.

    Appreciate any help.   Thank you

    Carl

    It seems that the firmware may have had a fatal error occurs. I'm afraid there is little you can do to solve the problem. Try the procedure described in the document below. If this does not work, you will need to replace the printer.

    http://goo.GL/aNuHW

  • Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

    Hello everyone,

    the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

    1. waste of ink (each heads cleaning process consumes little ink);
    2. too much time (2-3 minutes) to prepare the printer after plugging.

    I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

    At this point, I ask:

    1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
    2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

    Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

    I hope that a solution to this problem. Thanks in advance to everyone will help me!

    Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

    With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

  • Want to b/w standard printing only - HP Officejet Pro 8500 Plus.

    Only - want b & w HP Officejet Pro 8500 more.

    I wonder how to enable this machine to use the black and white ALWAYS mm cartridge.

    I heard that the printer can use color cartridges even if I print in black only. I want to save color to photo print cartridges only.

    How can I ensure this? I can't find all the settings in the printer display saying "use black and white printing.

    And if there is a setting somewere therefor; which "desides" setting - if I have after setting b/w printing standard, chosen color in print for a photo windows? I need never color printing except if I print a photo.

    I also wonder if there is a way around the situation when a color is empty, and print black and white ends...! ?

    Help appreciated!

    You ask the most difficult

    It depends on what you are printing. I don't think that any printer uses much (if any) color with shades of gray.

    However, if tell you him to use black and white only (generally an option after clicking on the checkbox in grayscale), it will not print anything but black. The bad thing about this is that sometimes you can lose part of what you print if there are photos or font color in what you want to print. Anything that is not considered by the application as a true black could not appear in print.

    It could work well, if you're careful, but you may sometimes have something missing in the printout.

  • Print image reversed on Officejet Pro 8500 has e-all-in-one - A910a

    I want to print a mirror image (mirror).  It is possible on the Officejet Pro 8500 has, if yes how?

    To print the mirror image I suggest using a program like paint image editing etc. Flip the image vertically should achieve the results you're looking for. Save the new image if you want to use in the future.

    Good luck!

  • OfficeJet Pro 8500 WIreless. Change print heads

    try to change the officejet pro 8500 wireless print heads.  Can't find existing print heads.  Press on * does not.  Have turned machine off and restarted the procedure - once again I can't locate heads.  My machine seems to have located differently than in the manual or video print heads.  Help, please

    miles1938,

    With the Officejet Pro 8500 Wireless ink cartridges are in the lower left front of the printer compartment.  We can access transportation, which maintains the print heads by lifting the scanner from the front, not just the scanner cover.  To move the cart and the print heads to the left so that we can access it, press and hold * key for about 6 seconds.  If the transport is not moving then we can try to move manually.  Click here for references.

Maybe you are looking for