OfficeJet Pro 8500: Office Jet Pro 8500 blue print as rose/violet-all ink cartridges are full?

Something blue prints as a pink/purple color.  Recently replaced the Cyan cartridge.  No other cartridge is the replacement level yet.

Ideas?

Hi @KFDLou,

Please try these steps and getting back to me.

As indicated in the document "If there are still defects on the page after the print head has been cleaned once, go to solution to replace one or two print heads."

Solution 6: replace one or two print heads

If you have done all the troubleshooting steps and you are still experiencing a problem, replace the printhead.

Tags: HP Printers

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