OfficeJet Pro 8500: Officejet Pro 8500 A910 - unable to access configuration for the network folder screen.

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• OfficeJet pro 8600 + scan if there is no configuration for the network folder

  The printer is wireless to my router and I connect to a computer connected to the router with an ethernet cable.  The computer is running Windows 7SP1 Home Premium 64.

  During the original installation of the printer 3 days ago, I used the wizard set up 'scan to a network folder' a record 'scans public '.  He created the 'profile' correctly and worked well the first time I scanned (I scanned the 3 or 4 times with different tweaks to experiment).  However the next day it no longer worked error on the printer was, 'could not connect to \\Computername\Public scan. Check that the remote computer is on. "Obviously, the computer was on, some communication problems only happened from one day to the next day, he was sitting unattended.  Hmmmmm.  Note that the option "Scan to Computer" works very well, so communication is simply no "scan to network folder" option and I really want to scan to a network folder.

  I went in a private "Scans" folder on my account and created a share as 'DadsScans', creating permissions and following all the tips I've come across so far.  Then I tried many times with the wizard to create a new configuration in the profile and all have failed and yes I found the network and turned on file sharing.  Also remember that it worked fine the first night?

  I tried to enter the local path to the folder (C:\users\dad\My analysis) with a share name (DadsScans), but the error message after choosing the option "test and save" was, "error.  Your printer cannot connect to the server.  Press 'Back' to correct the address and the name of the server.  Setting is not saved. »

  I then tried to enter the share name directly in the path of the network folder, like "\\computername\DadsScans", but the error was "error.  Your printer cannot connect to the server.  Press 'Back' to correct the address and the name of the server.  Make sure that network discovery and file sharing are turned on... "Note, I also tried,"\\computer Address\DadsScans IP"and got the same error.

  Finally, I disabled my firewall and my anti-virus in real time and tried again and got the same error messages.

  Once again, my network discovery and file sharing are on and it worked fine the first time I've used suggesting that everything was fine.  What happened during the night, so that the printer and computer sitting idle?  I've changed NOTHING!  Any suggestions would be greatly appreciated!

  Well well, after several hours of attempts to solve the problem, the 'light bulb went on!  The night after that I configured the "scan to network folder" option, we had some difficulties with our network so I reset our modem and DSL router.  Who cleaned the problems of network with devices.  It is apparently broke something with the communications between the scanner and the computer.  A simple re-start the computer tonight and wa - la, the original public scan I configure worked again and I could create new profiles of "scanning to '!

• OfficeJet Pro 8600 n911a - configuration of the network folder

  Hi all!

  I ran into an interesting issue with my Officejet 8600.

  I wanted to network configuration scan to a folder hosted on our server running SBS 2011. We have a generic scan account that has read/write access to the server share, \\server\scans.

  I've set up the folder via the web interface of the printer.

  The problem is that when I test the connection, it always returns the same error: connection failed.

  I tried to use the IP address of the server instead, but nothing helped. I don't know if that helps any, but I see that it immediately gives me error when I use the IP address. When I use the name of the server, it takes a little longer to return the error.

  We use the account analysis for other printers on our network with no problems. I do not see any of what failure of audits on the server event logs, so I don't know if its still knock on the server.

  Any advice?

  BasikStuff, honestly one of the easiest ways to save the scans is that there is a direct Email to Scan app available via web services, which has streamlined save scans a lot.

  However, I would recommend reading this document:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02588080&prodSeriesId=4214021

  It is written for LaserJet business, but the process should be similar for your printer as well.

  Let me know!

• I was unable to access Netflix for the last three days - is someone else has a problem?

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  Hello
   
  1 have had any changes made to the computer before the show?
  2. what browser do you use to access Netflix?
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  I would suggest trying the following steps and check if it helps.
   
   
  Step 1: Enable Cookies in Internet Explorer.

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  http://support.Microsoft.com/KB/196955
   
  Once done, check if you are able to access Netflix.

  Step 2:

  Can't access some Web sites in Internet Explorer

  http://support.Microsoft.com/kb/967897

  Internet Explorer is slow? 5 things to try

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  If the problem persists, then contact Netflix for additional assistance.
  http://netflixforums.NET/
   
   
  Answer us with more information on this subject.

• Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I cannot ope

  Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I can't open any pdf on my computer now.

  Hi brets49833316,

  If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).

  In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service

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• Unable to access filter of the same oil painting with Photoshop CC update (2015.1.2) today

  Unable to access filter of the same oil painting with Photoshop CC update (2015.1.2) today

  Hi nevans,.

  Please see the oil painting is gray

  Note that your graphics card must support OpenCL 1.1 or later and must be greater than clgpu OpenCL scores [0]. CLBandwidth = 1.2e + 10 and clgpu [0]. CLCompute = 5.0.

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• After using the iphone app, I get error: "unable to get labels for the script.

  Hello

  I think that this is related to the iphone app for Adobe Story. I added some comments on my script using the application, now when I try and open my script, I get an error; "Unable to get labels for the script.

  I tried Internet Explorer 9 and the desktop application. Both produce the same error.

  The script is completed to 55 pages, so I really don't want to lose...

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  Hi Chris,

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• Error ERR-1002 unable to find item for the 'ID' element ID in the application

  Hello world
  
  I'm new to APEX and I came across this error for the first time. I have a page with a classic report in it, and I want to create a link to one of the columns in the report (column ID) to another page with a classic report in it. So when I click on, say, ID 118, I want to be sent to another page and don't see ID 118 information.
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• OfficeJet pro 8500 A910 a: adjustment without borders for officejet pro 8500 A910 a

  I have a problem printing the following for HP Officejet 8500 A910-

  (1) printing borderless

  (2) envelope

  I try setting advance select borderless printing and change the paper type for the 'no paper' (which was proposed by manual book), but the system does however not me save the setting for printing. The system appear conflict in setting alert and have to solve automatically to the previous setting.

  Enjoy the HP or someone in the forum could help.

  Thank you

  Thanks for your quick reply HP Support Forum Team.

  the user manual you provided was not the model that I have mentioned above (8500 A910).

  However, I managed to understand changing the paper HP photo paper setting and select borderless in the advance setting.

  hope this will help all those who have the same problem.

  Thank you

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• OfficeJet Pro 6830 hangs when it is connected to the network

  I just pick up a Pro OfficeJet 6830. I installed the ink cartridges and it seems to be able to print copies and test pages, but I can't seem to connect to my network. Here is what I tried:

  Using the Wireless Setup Wizard

  I selected my network in the list and entered my WPA key. It says it tries to connect, then the following occurs:

  1 briefly press (for less than one second), a screen will appear showing that it has successfully connected to the network.

  2. Press briefly (for less than a second) the screen flashes blue with an icon of 'power' and 'B8B2A4F8' text (which I assume is an error code).

  3. the screen display changes to "printer error: there is a problem with the printer.» "Turn the printer off, then on.

  4. after restarting the printer, he complains that he has not been arrested properly.

  Any other attempt to connect gives the same results.

  Ethernet connection

  If I turn on the printer when connected via Ethernet cable to my network, after about 10 seconds it crashes as described above (steps 2 and 3) without doing me anything at all.

  I also tried a "Hard Reset" (i.e. unplug the printer for 60 seconds, and then it turning it back on again). This made no difference whatsoever.

  I managed to get it to connect to a WiFi hotspot on my laptop (and I checked the firmware updates, but unfortunately there is none available), it seems that there is something of my network that do not have the printer. I have no idea what this could be, however. Someone at - it ideas?

  It solved!

  I spent a bit of time on the phone with HP tech support and the guy could not actually solve the problem for me but it helped prove that the hardware network printer works OK. I could connect the printer directly to my PC via Ethernet, then ping and access the built-in web server.

  It occurred to me that perhaps the problem was related to DHCP, because the printer broke immediately after the connection to the network. My router is an Asus RT-N66u with custom firmware (version Asuswrt-Merlin 376.48_3) and I could see the router newspaper that he was sending a DHCP acknowledgement to the printer just before he died.

  So, here is what I did to solve the problem:

  1 turn off the DHCP server on the router.

  2. on the printer, operated the network icon on the homescreen (at the Middle bottom) wireless.

  3 typed down "gear" icon to the left (settings).

  4 typed "wireless settings".

  5 typed "Assistant wireless configuration".

  6 selected my wireless network and entered the WPA key. This time, no crash, but he did not get an IP address assigned (obviously).

  7. back in 'Wireless Settings', I typed in 'advanced settings '.

  8 typed 'IP Settings'.

  9. tapped "manual (static).

  10. enter in the details for my network - yours will probably be different, but I entered in what follows:

  IP address: 192.168.002.201 (I chose this because it is outside the range of addresses, the router for DHCP problems).

  Subnet mask: 255.255.255.0

  Default gateway: 192.168.002.001

  DNS address: 192.168.002.001

  11 hit 'apply '.

  12 re-enabled the DHCP server on my router.

  And now it works!

• Satellite Pro L450D - 12 X is not booting from the windows startup screen

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  Hello

  Looks like the system is corrupted
  Try HARD drive recovery

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• ScanJet Enterprise 8500 - impossible access to a shared network folder

  Hello all,.

  It is my first post, so be nice.  We just purchased and installed a HP Scanjet Enterprise 8500 fn1 and immediately updated the firmware to the last, and we are able to connect to the scanner via the http interface.  We can ping it as well, so it is clearly on the same subnet.

  We have a very small private network of workstations Windows 7 64 bit and no central server, and that is why we do NOT use a real domain, only a working group.

  I tried many permutations using the name of working group (in the domain area) or leave it empty and I know that my name of user and password are accurate, but quite simply, the scanner does NOT connect to the shared folder.

  In addition, although the path of the folder seems correct, that there is a 'space' in the name of the folder, whatever?  for example, the name of \\workstationA\folder (there is a space between the file and the name), however, because I don't get any error message I don't know what to attribute this fiasco to.

  Any ideas on why this is happening and that we can use this scanner without a DC on a real Windows Server?

  See you soon,.

  SOLVED

  I finally could get the HP Scanjet to work with a shared folder by following these steps...

  • -Firstly, I gave up the idea of using a specific user who has accessed and created a shared folder, and EVERYONE has read/write access.  Since it is a small private network, and it's only for this particular file, I was ok with that.  In addition, if you opt for that route as well, just know that the you MUST fill in the domain, the username, and the password, even if the input data are bogus.
  • Second-, I have completely abandoned using the user-friendly name of the UNC path folder and opted for simply using the IP address, which has accelerated the process.  \\192.168.1.123\FolderName
  • Third - I made sure that my folder name had no spaces inside.  I don't know if this has no effect on the problem, but I decided to not play with names that had spaces because HP does not give usable error messages.

  I might have to open another thread to address WHY the software on the HP Scanjet 8500 is so incredible slow.  After that it scans a document she spends literally 4-5 minutes in "editing" mode before you send the file to the server.

  Anyone has any ideas on this part?  Also, who can mark this topic as RESOLVED?

  See you soon,.

• Compaq 4000 Pro small form FAC.: part number for the Compaq 4000 Pro Small Form Factor Windows OS

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  Hello:

  This disc is not specifically for this model.

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  The recovery disc for a Pro 4000 would be in a set of at least 3 and numbered accordingly.

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• My HP officejet J3680 is not configured for the fax. I want to just make a copy of a document.

  I use my J3680 to make quick copies.  I don't want to connect to the fax phone line or my computer.  I can't find my old manual.  I just want a casual copying.

  Hi Kate,.

  It seems that, you need the User Guide of HP Officejet J3680 all-in-One Printer.

  Refer to the following and download it.

  User guides for the range of all-in-one printers, HP Officejet J3680.

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&DLC=en&LC=en&product=3441026&

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